Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1155 reviews)
Rambla Gandhi 371 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1155 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
A
ANgel • solo_traveller • cl
10
Excelente ubicación y atención del personal
Pros:

Ubicación y comodidad

Cons:

Todo bien

2026-07-18 • via Nuitee
L
LAVELO PUES COLOMBIA SAS • solo_traveller • co
9
2026-07-15 • via Nuitee
R
Rodolfo • couple • uy
8
2026-07-13 • via Nuitee
P
PATRICIA MARA • family_with_children • br
6
Razoavel
Pros:

Cafe da manha bom
Localizacao excelente
Funcionarios atenciosos

Cons:

O hotel mostra fotos que nao sao reais
Disse que tinha varanda ampla com vista e nao tinha
Disse que tinha academia e nao tinha
Um hotel bem timido na verdade
Me senti meio enganada pelas fotos

2026-07-12 • via Nuitee
M
Moises • solo_traveller • ar
9
Pros:

The food was good and the staff is really nice they support you a lot. They even have a small gift for us in the room

Cons:

The TVs are older models, so they don't support Netflix or other streaming apps. The curtains could have been a bit cleaner. While the facilities are somewhat dated, the rooms are kept clean by the staff, making the stay comfortable overall.

2026-07-11 • via Nuitee
C
Cintia • extended_group • br
8
2026-07-09 • via Nuitee
G
Giovani • solo_traveller • br
8
Pros:

Localização e atendimento, ótimos

Cons:

Não tem garagem, o café da manhã deixou a desejar. Muito fraco. Frigobar não funcionou

2026-07-06 • via Nuitee
C
Carolina • solo_traveller • uy
8
2026-07-03 • via Nuitee
C
carlos • solo_traveller • cl
8
2026-07-02 • via Nuitee
A
Alejandro • extended_group • ar
9
x
Pros:

ok

Cons:

no

2026-06-29 • via Nuitee
D
Daniela • solo_traveller • it
5
2026-06-28 • via Nuitee
P
Pablo • couple • uy
9
Precio calidad 10 puntos
Pros:

Ubicación

Cons:

Didicil estacionar

2026-06-28 • via Nuitee
J
John • solo_traveller • gb
9
2026-06-28 • via Nuitee
M
Mello Jabor • solo_traveller • br
8
Custo benefício 👏
Pros:

Localização, serviços dos funcionários

2026-06-24 • via Nuitee
R
Roberta • couple • br
7
Perfect location, good breakfast, staff polite but room was not so clean
Pros:

The location and staff was really polite

Cons:

The room wasnt so clean an the bed was not confortable

2026-06-21 • via Nuitee
A
aweimberg • couple • ar
10
2026-06-20 • via Nuitee
H
Humberto • extended_group • br
10
2026-06-19 • via Nuitee
H
Humberto • couple • br
9
Ótimo custo x benefício
Pros:

Localização excelente, limpeza impecável e os funcionários todos muito gentis e amáveis

Cons:

Quarto pequeno, recepção apertada de tamanho

2026-06-19 • via Nuitee
M
Maria Rocio • family_with_children • ar
8
2026-06-16 • via Nuitee
J
Jean Aciole • solo_traveller • br
9
2026-06-15 • via Nuitee