Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1184 reviews)
Rambla Gandhi 371 , Montevideo , UY

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Location

Guest Reviews

8.6
Based on 1184 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
J
jorge Luiz Silva Júnior • couple • br
8
Pros:

hotel com excelente localização para turismo e negocios, a poucos passos do shopping com acesso a farmacias e mercados e restaurantes.
quarto tamanho adequados dentro do esperado com excelente vista panorâmica.
atendimento muito bom de todos dos colaboradores do hotel.

Cons:

limpeza a desejar principalmente ao banheiro que tambem esta bastante desatualizado.
cafe da manha com poucas variedades e poucas mesas disponiveis ao hospede, mesmo quando o hotel nao esta cheio.

2026-11-07 • via Nuitee
B
Berenice • couple • br
7
Localização ótima
Pros:

Localização excelente. Ficamos num quarto com terraço e vista para a rambla. Uma vista linda. Funcionários do hotel muito atenciosos.

Cons:

O hotel precisa de manutenção. Está velho e desgastado.

2026-11-06 • via Nuitee
K
Karin Maria • solo_traveller • es
7
Bien
Pros:

El buffet, la limpieza, las instalaciones.

Cons:

El ruido. No solo exterior, sino también en las habitaciones contiguas. Después de 14 horas de vuelo tuve que soportar gente gritando a medianoche en la habitación de al lado, sin control ninguno.

2026-11-05 • via Nuitee
A
Antonio • couple • br
9
Poderia ser melhor se a gerência olhasse mais para a limpesza
Pros:

A simpatia dos atendentes

Cons:

A limpeza dos quartos, o quarto muito sujo mesmo após a faxina sendo diariamente.
O restaurante poderia ter um cardápio melhor.

2026-11-04 • via Nuitee
A
ALBERTO • couple • br
9
2026-10-31 • via Nuitee
M
Maria Laura • family_with_children • ar
7
Gran ubicación pero faltan detalles para un servicio de 4*.
Pros:

La ubicación es inmejorable, a pocas cuesta del shopping y rodeado de restaurantes donde se come muy bien y se puede ir a pie. La zona es segura para caminar de noche también, mucho movimiento entre semana.
La atención del personal en especial del desayunadory el restaurante, todos muy atentos.
Tienen un dispenser de agua en el desayunador del que te enteras la mañana siguiente, estaría bueno que te avisen.

Cons:

La habitación es pequeña, no entran dos valijas grandes, no hay donde ponerlas. En la habitación no había aguas en el frigobar. Las toallas del baño eran aleatorias,solo una de mano para dos huéspedes y a veces faltaba la del piso de de la ducha,. El primer dia habia un solo jabón, no había dispenser en la ducha de jabón. No hay gorra de baño.
El desayunador es pequeño e incómodo, si hay muchos huéspedes es caos, solo la amabilidad del personal lo hace más lllevadero.

2026-10-26 • via Nuitee
M
Michael • solo_traveller • us
10
Montevideo is an excellent city to visit. Mercure is a good choice of hotel for staying.
Pros:

The hotel restaurant served excellent meals, breakfast and dinner. Breakfast had great choices and the dinners were excellent as well. If you're too tired to dine out, it's a nice option.

Cons:

The free wi-fi is unsecured. Either activate the VPN on your device or carry a travel modem.

2026-10-26 • via Nuitee
E
Elisângela • couple • br
6
2026-10-24 • via Nuitee
C
Castro Barceló • family_with_children • uy
9
Pros:

Todo excelente

Cons:

Todo bien

2026-10-23 • via Nuitee
D
delfina • solo_traveller • ar
9
2026-10-21 • via Nuitee
J
Julio César • family_with_children • co
10
2026-10-20 • via Nuitee
N
Nicolas • solo_traveller • co
9
2026-10-18 • via Nuitee
C
Celia • couple • br
7
Uma estadia normal, sem nada especial
Pros:

Localização

Cons:

Carpete com cheiro ruim

2026-10-17 • via Nuitee
L
Lopez Di Fondi • couple • ar
10
Muy Grata !!!
2026-10-15 • via Nuitee
E
Emiliano • family_with_children • ar
9
2026-10-13 • via Nuitee
A
Antônio • solo_traveller • br
8
2026-10-12 • via Nuitee
B
bruno • couple • br
7
A educação dos funcionários fez os problemas como tamanho do banheiro e local de tomar o café passar despercebido
Pros:

A localização é perfeita e a educação dos funcionários.

Cons:

Banheiro muito pequeno e área pro café também.

2026-10-12 • via Nuitee
G
Gabriela • couple • br
7
Pra ficar estadia curta vale a pena!
Pros:

Funcionários muito simpáticos!
Café da manhã simples mas completo
Cama boa e vista linda!

Cons:

Recepção não tem espaço! A área de café da manhã poderia ser maior! Banheiro só no 1o andar!

2026-10-12 • via Nuitee
M
Mary • solo_traveller • br
8
2026-10-11 • via Nuitee
R
Rosa Maria • solo_traveller • ar
9
Estadía muy buena.
Pros:

El tratoamable del personal.

2026-10-09 • via Nuitee