Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1184 reviews)
Rambla Gandhi 371 , Montevideo , UY
+598 2716 1114

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Location

Guest Reviews

8.6
Based on 1184 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
R
Rodriguez • solo_traveller • ar
10
2026-09-19 • via Nuitee
M
Martin • solo_traveller • uy
10
2026-09-18 • via Nuitee
A
Alberto • solo_traveller • br
8
Boa
Pros:

Do atendimento e gentileza dos funcionários

Cons:

Pouca variedade de opções no café da manhã se comparado ao padrão Mercure no Brasil

2026-09-18 • via Nuitee
G
Grachia • solo_traveller • ru
9
Pros:

Прекрасный персонал, отличные номера и завтраки. В номере есть все, современный интерьер. Ещё раз благодарю девушек на ресепшене!

Cons:

В номере кондиционер не дул горячим воздухом, но это никак не помешало

2026-09-17 • via Nuitee
M
monica • solo_traveller • uy
10
Estadia disfrutable
Pros:

Excelente ubicacion y atencion del personal. Un lugar para volver a un paso del shopping y de varios restaurantes

2026-09-16 • via Nuitee
F
Fernando • solo_traveller • de
8
Pros:

Todos los funcionarios super amigables y super comunicativos, la localización es espectacular, 100 metros del shopping y enfrente al mar

Cons:

I

2026-09-16 • via Nuitee
F
Fernando • solo_traveller • br
4
2026-09-15 • via Nuitee
H
Héctor • solo_traveller • co
10
2026-09-15 • via Nuitee
B
Betania • couple • br
8
2026-09-13 • via Nuitee
R
Ricardo F Assis • solo_traveller • br
1
Decepcionante
Pros:

Localização

Cons:

Os funcionários da recepção são péssimos, mal humorado, despreparados, ignorantes, principalmente um funcionário chamado Fabrício.
Cama suja, travesseiros manchados

2026-09-08 • via Nuitee
C
Consul • solo_traveller • br
7
2026-09-06 • via Nuitee
S
Sander • couple • br
10
Espetacular
Pros:

Todos os funcionários muito solícitos e educados, café da manhã maravilhoso, localização perfeita, vista pro rio, quarto espaçoso, cama muito confortável, enfim, impecável.

Cons:

Nada a pontuar.

2026-09-05 • via Nuitee
S
sas • solo_traveller • uy
10
2026-09-03 • via Nuitee
Y
Yun • couple • kr
7
2026-08-31 • via Nuitee
J
Jens • solo_traveller • dk
9
2026-08-31 • via Nuitee
F
fernando • solo_traveller • ar
9
2026-08-28 • via Nuitee
F
fernando • solo_traveller • ar
9
Pros:

Ubicación. Limpieza. Relación precio calidad

Cons:

Falta parking

2026-08-28 • via Nuitee
K
Kauer E • family_with_children • br
8
Atendeu as expectativas.
Pros:

Boa localização. Staff simpatico e atencioso. Café da manhã atende as expectativas.

Cons:

É necessario desembarcar suas malas na calçada de uma avenida movimentada, e sem vagas para isso. Para quem tem malas grandes ou pesadas, pode ser dificil.

2026-08-25 • via Nuitee
G
Guillermo • couple • ar
9
Placentero
Pros:

El personal excelente, el desayuno variado y muy rico, buena limpieza y excelente ubicación.

Cons:

Tuvimos un inconveniente que el personal resolvió a nuestro agrado.

2026-08-24 • via Nuitee
M
maria de la mercedes • couple • ar
10
Amazing staff very friendly, nice area in front of the sea, I will return
Pros:

very well located

Cons:

Maybe they could renovate the bathrooms

2026-08-24 • via Nuitee