Mercure Montevideo Punta Carretas

Hotels
•
Mercure
8.6 (1169 reviews)
Rambla Gandhi 371 , Montevideo , uy
+598 2716 1114

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast
Cons:
Cleanliness issues
Old room furnishings
Lack of parking

Categories

Cleanliness
7.98
There were reports of unclean rooms and poor maintenance, which negatively impacted overall cleanliness.
Service
8.95
Staff were described as friendly and helpful, indicating good service levels.
Location
9.49
The hotel is well-located, close to the beach and shopping areas.
Room Quality
7.44
There were mixed comments about room quality, with mentions of old furnishings and cleanliness issues.
Amenities
8.47
Amenities offered were generally adequate, though some guests noted deficiencies.
Value for Money
8.93
Guests felt that the overall experience provided reasonable value, especially in terms of location.
Food and Beverage
8.48
Breakfast was generally praised, but some guests desired more variety.
Overall Experience
9.05
Guests had a generally positive experience, though there were notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:02

Property Description

Stunning Views and Chic Decor
Enjoy chic decor and breathtaking views of Montevideo Bay at Mercure Montevideo Punta Carretas.

Luxurious Amenities
Indulge in the hotel's fitness center, swanky lounge area, and complimentary Wi-Fi. Treat yourself to a gourmet dinner at the on-site restaurant.

Comfortable Rooms and Convenient Services
Relax in rooms equipped with a flat-screen TV, air conditioning, and private bathrooms with free toiletries. Take advantage of amenities such as a minibar, 24-hour front desk, garden, and terrace.

To experience luxury and convenience in Montevideo, book your stay at Mercure Montevideo Punta Carretas today!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MVD

Location

Guest Reviews

8.6
Based on 1169 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.44
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.05
F
Fernando • couple • ar
4
2026-08-13 • via Nuitee
A
ANTONIO • couple • ch
10
Hotel cómodo muy bien ubicado.
Pros:

Excelente localización y personal amable y muy profesional.

2026-08-11 • via Nuitee
P
Portari Filho • extended_group • br
8
Muito agradável
Pros:

Ótima localização do hotel; Cafe da manha com várias opções e tudo muito gostoso. Acomodação confortável em acordo com o informado no site.

Cons:

Gostaria que tivesse um fitness center como esta descrito e inclusive com foto no booking.com e infelizmente não existe.

2026-08-08 • via Nuitee
M
Marcelo • solo_traveller • ar
6
2026-08-04 • via Nuitee
M
Mattia_Costi • solo_traveller • it
8
Pros:

Ottima posizione, personale accogliente e disponibile

Cons:

Pulizia del bagno non ottimale, con bidet e doccia pieni di calcare

2026-08-03 • via Nuitee
N
nilza • couple • br
1
Cons:

Não pudemos nos hospedar. No aplicativo dizia que tinha garagem. Precisávamos de garagem . Ao chegarmos para o check in fomos informados que o hotel não tem garagem. Foi um super transtorno na nossa viagem. Não tem onde sequer estacionar para tirar as malas. A localização é na rambla, super movimentada, sem vagas para estacionar nem na calçada nos arredores do hotel, e chovia. Aa atendentes no inicio não foram nada corteses. Levei alguns minutos para esboçarem um pouco de simpatia .

2026-08-03 • via Nuitee
K
Kauer E • family_with_children • br
8
Custo beneficio justo. Atendeu as expectativas
Pros:

Boa localização. Staff super simpático. Quarto de tamanho adequado.

Cons:

Dificil desembarcar do carro. É uma avenida movimentada e não ha um recuo especifico, nem garagem.

2026-08-03 • via Nuitee
S
SEBASTIAN • couple • uy
9
2026-07-24 • via Nuitee
F
FABIO • couple • br
10
Excelente
Pros:

Muito boa e confortável

2026-07-22 • via Nuitee
A
Alessandra Mara • couple • br
9
Muito bom
Pros:

Localização maravilhosa, café da manhã muito bom

2026-07-19 • via Nuitee
A
ANgel • solo_traveller • cl
10
Excelente ubicación y atención del personal
Pros:

Ubicación y comodidad

Cons:

Todo bien

2026-07-18 • via Nuitee
L
LAVELO PUES COLOMBIA SAS • solo_traveller • co
9
2026-07-15 • via Nuitee
R
Rodolfo • couple • uy
8
2026-07-13 • via Nuitee
P
PATRICIA MARA • family_with_children • br
6
Razoavel
Pros:

Cafe da manha bom
Localizacao excelente
Funcionarios atenciosos

Cons:

O hotel mostra fotos que nao sao reais
Disse que tinha varanda ampla com vista e nao tinha
Disse que tinha academia e nao tinha
Um hotel bem timido na verdade
Me senti meio enganada pelas fotos

2026-07-12 • via Nuitee
M
Moises • solo_traveller • ar
9
Pros:

The food was good and the staff is really nice they support you a lot. They even have a small gift for us in the room

Cons:

The TVs are older models, so they don't support Netflix or other streaming apps. The curtains could have been a bit cleaner. While the facilities are somewhat dated, the rooms are kept clean by the staff, making the stay comfortable overall.

2026-07-11 • via Nuitee
C
Cintia • extended_group • br
8
2026-07-09 • via Nuitee
G
Giovani • solo_traveller • br
8
Pros:

Localização e atendimento, ótimos

Cons:

Não tem garagem, o café da manhã deixou a desejar. Muito fraco. Frigobar não funcionou

2026-07-06 • via Nuitee
C
Carolina • solo_traveller • uy
8
2026-07-03 • via Nuitee
C
carlos • solo_traveller • cl
8
2026-07-02 • via Nuitee
A
Alejandro • extended_group • ar
9
x
Pros:

ok

Cons:

no

2026-06-29 • via Nuitee