Motel 6-Sacramento, CA - South Sacramento and Elk Grove

I found a pair of dirty socks in my bed, under the covers. When we asked for a refund we were denied. The whole room felt dirty and we all threw our clothes away after to avoid bringing bed bugs home.

Absolutely nothing horrible staff

The night attendant did not provide very friendly customer service. When I asked if the Motel 6 had a continental breakfast, the night attendant essentially said, "This is a Motel 6, what do you expect, why don't you go to Denny's for breakfast." Thankfully, there was a Denny's that shared a parking lot with the Motel 6. Next, the floor of my room was literally crawling with bugs. I had to squash about a dozen bugs before I felt comfortable crawling into my bed. Thankfully, the bugs were just on the floor and not in the bed (I think). Finally, my room reeked of smoke. The smell of smoke was so heavy that it was difficult to breath inside the room. I would not recommend this Motel 6 to someone else.

Check out and check in delays
Shower curtain were fabric and
Didn’t soak up.bathroom got extremely wet after shower.
Some rooms had insects and roach infestation

Staff- in fairness, she did the best she could. But it took a while before she was able to assign us a room. My guess is there was no house keeping available to clean the room. There was a guy who came to the office i did not expect him to be one of the staff because he wasn’t dressed appropriately- untidy, pants with holes. But he was helping the front office staff.
Location- doesn’t look safe
Room- was not cleaned, bed is not made as expected ( wrinkled and made by someone not doing it on a regular basis ) , AC was on a full blast like someone just left.

Roaches

The facilities were dirty, filled with pot smoke and had trash and linens all over the grounds. Basic toiletries are not provided. I was told to go to the grocery store down the street for soap and shampoo.

This is obviously a motel where women of the night are brought to because during late night hours, you can see people coming in and out, dressed very provocatively, so it didn’t make me or my spouse feel safe at all. There was also a man a couple doors down from our location who was yelling and screaming with his door wide open and it seemed like he was having like a psychotic episode. The front desk was extremely rude and they have this weird rotation with their towels. I’m assuming the towels get stolen a lot because of the women who are working maybe they are taking them or something, but we weren’t given many towels upon our stay and we needed a few more just to get two more towels was a hassle. We were being questioned left and right over some TOWELS, it was really annoying and frustrating to say the least and as soon as we arrived, the floor was like very sticky. If you’re somebody who walks around your house or walks around your hotel rooms usually barefoot this is something that would’ve annoyed you. I don’t know who cleaned the hotel room before we got there, but they clearly did not mop because there was like a film all over the floor.

the cleanliness and the tv not working

員工態度差

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