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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Pet bowls
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Pet basket
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location Inside a Popular Mall
Hampton by Hilton Istanbul Kayasehir is nestled within the Kayasehir Shopping Mall, offering guests easy access to shopping and entertainment.
Modern Rooms with Essential Amenities
Each room boasts a modern decor and is equipped with a TV, air conditioning, electric kettle, and a mini refrigerator. Guests can enjoy the convenience of free WiFi and complimentary toiletries in the private bathrooms.
Dining Options and Nearby Attractions
Guests can indulge in a variety of dishes at the hotel's restaurant and find a selection of beverages at the bar. With Basaksehir Stadium and Ataturk Olympic Stadium a short distance away, and Mall of Istanbul within reach, there's no shortage of activities for guests to explore.
Experience comfort and convenience at Hampton by Hilton Istanbul Kayasehir. Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
I booked two rooms for three nights for my family at this Hilton hotel, expecting the quality associated with such a well-known international brand. Unfortunately, this was one of the most disappointing hotel experiences I have ever had.
The air conditioning in my room did not work at all. On the first night, I reported the issue and was told to spend the night in the room and that a technician would come the next day. This is unacceptable for a hotel charging over USD 80 per room per night. The following day, I was informed that the problem had been fixed, but the room remained unbearably hot—more like a sauna. When I complained again, I was surprisingly told that no fault had been found and that the cooling level was set according to hotel management's policy. This explanation is simply unacceptable for a Hilton property.
The problems did not end there. The parking garage had an extremely strong sewage smell, so bad that my daughter vomited on our first day because of it. The room was also poorly maintained: there was black mold or heavy black staining around the bathtub corners, and the bathroom door would neither close nor lock properly, leaving a gap that seriously compromised our privacy.
This experience fell far below the standards any guest would reasonably expect from Hilton and raises serious concerns regarding maintenance, hygiene, guest safety, and privacy. I sincerely hope Booking.com investigates this property, as experiences like this do not reflect the level of service that customers trust your platform to provide.
I booked two rooms for three nights for my family at this Hilton hotel, expecting the quality associated with such a well-known international brand. Unfortunately, this was one of the most disappointing hotel experiences I have ever had.
The air conditioning in my room did not work at all. On the first night, I reported the issue and was told to spend the night in the room and that a technician would come the next day. This is unacceptable for a hotel charging over USD 80 per room per night. The following day, I was informed that the problem had been fixed, but the room remained unbearably hot—more like a sauna. When I complained again, I was surprisingly told that no fault had been found and that the cooling level was set according to hotel management's policy. This explanation is simply unacceptable for a Hilton property.
The problems did not end there. The parking garage had an extremely strong sewage smell, so bad that my daughter vomited on our first day because of it. The room was also poorly maintained: there was black mold or heavy black staining around the bathtub corners, and the bathroom door would neither close nor lock properly, leaving a gap that seriously compromised our privacy.
This experience fell far below the standards any guest would reasonably expect from Hilton and raises serious concerns regarding maintenance, hygiene, guest safety, and privacy. I sincerely hope Booking.com investigates this property, as experiences like this do not reflect the level of service that customers trust your platform to provide.
İstanbul havalimanına yakın, otelin önü park etmek için müsait, fiyat makul, oda temiz. İstanbul Havalimanına yakın konaklamak için iyi bir alternatif.
J’ai tout aimé
Rien
Cumplio con la necesidad que yo tenia no fue viaje de placer la cama muy bien el baño bien y limpieza diaria. Toallas muy desgastadas desayuno medianamente completo el restaurant muy limitado en el menu y floja la calidad para cenar 1 noche esta bien , no mas pero es un pueblo donde no hay ninguna alternativa cerca
Good
Good
الفندق موقعه ممتاز وقريب من الخدمات بشكل عام
الفندق اسعار غرفه مرتفع مقارنة بحجم الغرفة ومساحتها ومقارنة مع فنادق اخرى بنفس الدرجة وبمناطق اجمل ، الغرفة كان بها مشاكل بالتكييف يطفئ لوحده بعد دقائق او ساعة ، عاماي النظافة او خدمة الغرف احيانا لاينظوا بشكل احترافي بل بمزاجية
Otel personeli oldukça kibar ve yardımseverdi oda temizdi kahvaltı çok güzeldi. Tekrar konaklamayı kesinlikle düşünüyoruz.
الافطار والموقع لابأس
المكيف حار والغرفه ضيقه وعدم وجود قنوات عربيه كافيه واصوات بالغرفه بسبب الغرف المجاوره والثلاجه لا تبرد
Ничего не понравилось
Все, завтрак отвратительный, 🤢 старые убитые номера, сам район спальный и там нечего делать, очень далеко от аэропорта, такси выходит 65€ не рекомендую ни при каких ситуациях.
Everything, the breakfast is disgusting, the rooms are old and dirty, the area itself is sleeping and there is nothing to do there, it is very far from the airport, the taxi leaves 65€ I do not recommend it under any circumstances.
Alles ok!
Uitstekend personeel, Vriendelijk en behulpzaam.
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