Hotel Real Plaza

Hotels
9 (1478 reviews)
Avenida Carranza 890 , San Luis Potosí , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Cleanliness issues
Noise from other rooms
Lack of amenities

Categories

Cleanliness
8.33
Several comments noted issues with cleanliness and maintenance.
Service
9.8
Guests praised the staff for being helpful and pleasant.
Location
9.84
Location received positive remarks for accessibility to the city center.
Room Quality
8.29
Mixed sentiments; while some appreciated comfort, others mentioned issues.
Amenities
8.82
Facilities noted as good, but some amenities were not functional.
Value for Money
9.28
Good value was mentioned; guests were satisfied with overall pricing.
Food and Beverage
8.33
Reports of poor service at the poolside café affected this score.
Overall Experience
9.3
Overall experiences were largely positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:09

Property Description

Outdoor Pool and Free Parking
Hotel Real Plaza boasts an inviting outdoor pool where guests can relax and unwind. The convenience of free private parking adds to the ease of your stay, ensuring a stress-free experience from the moment you arrive.

Comfortable Rooms with City Views
Experience comfort and style in the air-conditioned rooms at Real Plaza. Admire the city views from select rooms, each tastefully decorated in a classic style. Enjoy modern amenities such as free Wi-Fi, cable TV, and a private bathroom for a pleasant stay.

Dining Options and 24-Hour Reception
Satisfy your cravings at the on-site à la carte restaurant and English-style bar, offering a variety of culinary delights. Additionally, the 24-hour reception is at your service for car rentals, airport transfers, and local area information, ensuring a seamless and enjoyable visit to San Luis Potosi.

Book now for a delightful stay at Hotel Real Plaza!

Important information:

High occupancy dates: the hotel will charge the first night of your stay with the credit card provided. This charge will be carried out on the day of arrival, in the morning.
In case the charge does not proceed, the reservation is held until 19:00 hrs, after this time, your reservation is subject to availability at the Hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLP

Location

Guest Reviews

9
Based on 1478 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
K
Karina Lizbeth family_with_children mx
7
Decepción
Pros:

La ubicación

Cons:

Habitación
El baño
El Internet

2026-08-28 via Nuitee
J
JOHN JAIRO couple co
8
2026-08-27 via Nuitee
N
nuñez couple mx
8
Pros:

It was on good location, staff were nice

Cons:

Internet didn’t function correctly

2026-08-26 via Nuitee
C
Cervantes solo_traveller mx
10
2026-08-26 via Nuitee
B
blanca estela solo_traveller mx
10
Pros:

Todo! Está muy bien

Cons:

No tengo queja

2026-08-24 via Nuitee
V
VALENTIN solo_traveller mx
5
Apenas
Pros:

Todo x

Cons:

No había hiero en la maquina de hielo

2026-08-21 via Nuitee
B
Blanca Azucena family_with_children mx
9
2026-08-19 via Nuitee
J
Jesus couple mx
8
Cons:

El ruido en la calle

2026-08-19 via Nuitee
V
Veronica couple us
10
2026-08-17 via Nuitee
J
Jose solo_traveller mx
10
Pros:

Everything was perfect and the room was always clean.. nice location, nice view and nice swimming pool

Cons:

Everything was good

2026-08-17 via Nuitee
G
Gerardo Manuel solo_traveller mx
9
Estacionamiento
Pros:

Muy amable el personal y la habitación limpia

Cons:

Estacionarme para el check in.

2026-08-15 via Nuitee
M
Martínez couple mx
8
2026-08-11 via Nuitee
G
Gavin couple au
6
It was just ok
Pros:

Local and handy.

Cons:

Water pressure was poor. Music in downstairs club was loud

2026-08-11 via Nuitee
Z
Zoe couple au
1
Horrible !!
Pros:

Nothing

Cons:

The concierge wasn’t considerate of us waiting for a lift. He kept letting people in while we were waiting with our cases, he then grabbed our suitcase by the wheel and it broke off…we still have another state to travel to & then home - now with a broken suitcase. No apology nothing
It was very rude
There was something going on outside the hotel til early hours of the morning - we could here it all night
Also the beds are so hard - awful to sleep on
I’m glad it was only one night

2026-08-10 via Nuitee
G
Gonzalez solo_traveller mx
10
2026-08-10 via Nuitee
M
Megane solo_traveller au
8
I’ll come back
Pros:

It’s big and very well taken care off. The room is very comfortable

Cons:

The staff did not speak English and did not explain the facilities to me or where the wifi code was.

2026-08-09 via Nuitee
L
López family_with_children mx
10
Pros:

EL HOTEL SIEMPRE HA CUMPLIDO LAS EXPECTATIVAS SOLO EN ESTA OCASION OLVIDE UN OBJETO CON VALOR DE 4 MIL PESOS Y CREI QUE ME LO IBAN A DEVOLVER POR QUE LLAMEN EN LA NOCHE QUE YA NO HABIA DEMANDA DE RESERVACION Y PUES NO LO PERDI ENTIENDO SEA ERROR MIO PERO LAMENTABLEMENTE LA PERSONA DEL ASEO PUDO VER EL OBJETO OLVIDADO Y NO SE HICIERON RESPONSABLES...

Cons:

X

2026-08-07 via Nuitee
G
Garcia solo_traveller mx
10
Servicio del hotel
Pros:

Las instalaciones excelentes, solo la cama la sentí un poco dura y la ubicación excelente 👌 y el personal de limpieza muy buena actitud.

Cons:

El personal, sobre todo el de seguridad del elevador y un señor de lentes que atendía en recepción, íbamos en grupo y algunos tuvieron problemas con ellos, muy mala actitud y arrogancia.
Deberían hablar con ellos o bajarles su zumos.

2026-08-06 via Nuitee
P
Peter David family_with_children se
8
2026-08-02 via Nuitee
A
Alejandra solo_traveller mx
10
Todo bien solo mala atención en el área de la alberca
Pros:

La instalaciónes están adecuadas

Cons:

La persona que está en el área de la alberca tiene mal trato con los clientes aparte en la recepción te informan que la alberca cierra a las 9 de la noche y la señora encargada del área de la alberca cierra las instalación a las 8 de la noche. La atención es mala en esa área

2026-07-25 via Nuitee