Zem Hotel

Hotels
8.8 (1023 reviews)
Emir Sinan Mah. Katip Sinan Yokuşu.NO:10 Fatih/İstanbul , Istanbul , TR
+90 553 863 30 26

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good location
Cons:
Steep road access
Limited heating control

Categories

Cleanliness
9.19
Guests frequently mention that the accommodations were clean and well-maintained.
Service
9.16
The staff is consistently described as friendly, professional, and attentive to guest needs.
Location
8.7
Location is convenient, though some reviews mention steep access.
Room Quality
8.65
Rooms described as comfortable, but some amenities were lacking.
Amenities
8.68
Basic amenities reported as standard, with some positive mentions.
Value for Money
8.64
Guests feel the hotel provides good value for the price.
Food and Beverage
8.19
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
9.16
Highly positive experiences reported across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:35

Property Description

Breathtaking Views from the Terrace

Enjoy stunning Bosphorus views from our terrace at Zem Hotel. Perfect for unwinding after a day of exploring the Old City.

Comfortable and Well-Equipped Rooms

Relax in our air-conditioned rooms equipped with free WiFi, flat-screen TV, and tea/coffee making facilities. Upgrade to our superior rooms for extra space and a cozy seating area.

Convenient Location for Sightseeing

With the Blue Mosque just 450 meters away and Hagia Sophia a short 10-minute walk, Zem Hotel is the ideal base for exploring Istanbul's historic treasures.

Experience the best of Istanbul at Zem Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.8
Based on 1023 reviews
Cleanliness: 9.19
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
A
Alina Nicoleta • family_with_children • it
10
Pros:

Ottima posizione per visitare Istanbul. La camera non era molto grande ma dotata di ogni comodità. È stata pulita ogni giorno e cambiati gli asciugamani. Il ragazzo della reception è stato molto premurosa e gentile. Ci hanno fornito te e acqua ogni giorno. Consigliato assolutamente.

Cons:

Il bagno è minuscolo

2026-09-19 • via Nuitee
H
Hanna • couple • gb
10
A wonderful stay with exceptional hospitality and a great team!
Pros:

The entire staff was incredibly kind, polite, and attentive, always greeting us with a warm smile and ready to help with any request. The hotel is very comfortable, clean, and well-located. Everything met my expectations, and I am thoroughly satisfied.

2026-09-18 • via Nuitee
E
Eray • solo_traveller • de
10
Pros:

Zem Hotel'de harika bir konaklama geçirdik. Personel çok dost canlısı ve yardımseverdi. Odalar da çok temiz ve düzenliydi. Bir sonraki seyahatimde kesinlikle yine bu oteli tercih edeceğim.

2026-09-17 • via Nuitee
M
McGovarin • solo_traveller • gb
10
Pros:

Zem Hotel is a clean and modern hotel in a great location. You can quickly walk to the Blue Mosque and tram stop and it has nice restaurants and shops nearby. The staff are so friendly and made us a tea and coffee every morning as well as giving us free water. The room was cleaned everyday and was just as shown in pictures.

Cons:

There is a short hill to go up and down nearby

2026-09-16 • via Nuitee
G
Giuseppecqr • solo_traveller • it
8
Pros:

Ottimo rapporto qualità prezzo, si arriva a piedi in 5 minuti alla moschea blu. Sempre a 5 minuti c'è il tram T1 che porta dall'altro lato del corno d'oro, nella zona della torre di Galata .
Attenzione che per arrivare in centro c'è una grossa salita.

Cons:

Tutto sommato va più che bene per il suo prezzo.

2026-09-16 • via Nuitee
Ömer • couple • at
7
2026-09-15 • via Nuitee
N
Nikola • solo_traveller • ba
10
2026-09-14 • via Nuitee
V
Vittoria • couple • it
9
2026-09-14 • via Nuitee
A
Ashley • extended_group • nl
9
Nice location and great value
Pros:

Location was great! The person working at the hotel was very kind and gave us tea and coffee when we got there. He also helped us call a cab to the airport for way cheaper than typical and he was very quick to help with any questions we had.

2026-09-14 • via Nuitee
A
Aleks • solo_traveller • pl
8
Podsumowując, warto zostać w tym obiekcie, jeśli szuka się dobrej lokalizacji w dobrej cenie
Pros:

Świetna lokalizacja, dobra cena, bardzo miła i pomocna obsługa hotelu, jakość adekwatna do ceny, bardzo dobra klimatyzacja

Cons:

Czasami było bardzo głośno, było wyraźnie słychać, co robią sąsiedzi w pokoju obok, czasem było słychać tak wyraźnie czyjeś kroki w pokoju obok, jakby ktoś był w moim pokoju. Okno było trochę nieszczelne, przez co było słychać również dźwięki z ulicy.

2026-09-13 • via Nuitee
E
Edward • couple • gb
10
You won’t be disappointed
Pros:

The staff were so accommodating and warm. Every morning Murat would make me tea. Murat found the perfect balance between being friendly, kind and personal whilst maintaining professionalism. If it was not for the staff of Zem hotel i would have left Istanbul sooner but I felt so comfortable and happy here

Cons:

All was good

2026-09-11 • via Nuitee
W
Wendy • couple • es
10
Pros:

The cleanliness and the staff were very nice

2026-09-11 • via Nuitee
E
Edward • couple • gb
10
Lovely
Pros:

Murat was a kind and generous hearted man. He made the stay so pleasant

2026-09-10 • via Nuitee
E
Eleonora • couple • es
10
Pros:

I had a very pleasant stay at this hotel in Sultanahmet. The hotel was clean and well maintained, and the staff and management were very helpful and friendly. They were always ready to assist us whenever we needed anything.

There was also complimentary coffee and tea available at the reception, which was a nice touch. The hotel staff helped us with transportation arrangements, including transfers to and from the airport, which made our stay much easier.

The location is excellent, as the hotel is very close to the main historical and tourist attractions in Sultanahmet. Overall, it was a comfortable and enjoyable stay, and I would definitely recommend this hotel.

2026-09-09 • via Nuitee
M
mortensen • solo_traveller • dk
8
Pros:

Servicen og beliggenheden

2026-09-08 • via Nuitee
Y
Yogesh • solo_traveller • ae
10
Pros:

Good value and excellent location.

Cons:

N/a

2026-09-08 • via Nuitee
O
Olga • family_with_children • ua
10
Предложений нет, все супер. В холле есть всегда хооолная вода, горячая и можно сделать чай, кофе бесплатно
Pros:

Очень классный отель. Месторасположение супер, магазинчики в полуминутной доступности. Очень вежливый персонал, очень, очень, знают русский, отвечают на все вопросы. Минут 10 агору и весь транспорт, до площади минут 10-15 пешком. Вокруг отеля множество разных мини ресторанов, кафешек. Холодная вода, горячая вода, чай и кофе бесплатно

Cons:

Минус нет вообще

2026-09-08 • via Nuitee
R
Reina • family_with_children • fr
1
HORRIBLEE - DO NOT GO
Cons:

We could not sleep: The curtains did not block the sunlight at all, making it extremely difficult to sleep in the room.
Very loud Azan/noise: The sound from the Azan was extremely loud, and there was no adequate sound insulation or noise cancellation in the room.
Toilet was not functioning properly: The toilet had a serious problem — the water would either not drain properly or would not stop running.
Difficult location for an elderly guest: The hotel is located on a steep hill, which was extremely difficult for my elderly mother to climb. This made accessing the hotel very challenging for her.
Very poor internet: The Wi-Fi was extremely slow and unreliable, to the point that we had to use mobile 3G data throughout our stay.
Unable to sleep or stay comfortably: We could not sleep for more than approximately two hours in the room due to these conditions.

Because of all these issues, we had no choice but to book another hotel during the night and check out of Zem Hotel the same night. We therefore did not receive the basic level of accommodation and comfort that we reasonably expected from our booking.

2026-09-07 • via Nuitee
Z
zaham • solo_traveller • iq
8
مكان جدا وجميل
Pros:

المكان جميل وهادء جدا

Cons:

لا يحتوي على قاعة داخلية للجلوس

2026-09-05 • via Nuitee
Z
Zerrouki • extended_group • fr
8
2026-09-01 • via Nuitee