Nightcap at Shoppingtown Hotel

Hotels
8.1 (665 reviews)
19 Williamsons Rd , Doncaster , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Bar
See all facilities

Review Highlights

Pros:
Clean and quiet hotel
Convenient location
Friendly staff
Cons:
Insects in toilet
Dusty areas
No full-length mirror

Categories

Cleanliness
6.98
Several reviews mentioned dust, insects, and cobwebs, indicating areas of concern.
Service
8.45
Generally positive feedback about staff, though specific issues with check-in time were noted.
Location
8.99
Positive sentiments about proximity to shopping and hospital, described as very convenient.
Room Quality
7.44
Mixed reviews; comfortable beds but issues with bathroom privacy and layout noted.
Amenities
7.97
Good amenities with comfortable beds and lovely breakfast, though some minor improvements suggested.
Value for Money
8.43
Good overall value noted, especially with location and amenities considered.
Food and Beverage
8.48
Positive reviews about the restaurant food and breakfast offerings.
Overall Experience
8.05
General satisfaction with the experience, particularly praised for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:10

Property Description

City Views and Pub-Style Dining
Enjoy stunning city views from our restaurant and bar while indulging in delicious Australian pub-style food like chicken schnitzel and calamari.

Entertainment and Relaxation
Unwind in our beer garden, sports bar, gaming room, nightclub, or the Cabaret Room. For families, we offer a PlayStation play area and a private party room, ensuring fun for all ages.

Convenient Amenities and Nearby Attractions
Stay connected with free WiFi and enjoy modern comforts in our rooms with flat-screen TVs and rain showers. With easy access to the Doncaster Westfield Shopping Centre and nearby attractions like the Melbourne Cricket Ground, your stay with us will be unforgettable.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.

Please note that this property requires an AUD $100 credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 665 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
L
Leanne • solo_traveller • au
9
Pros:

Clean and comfortable

2026-06-20 • via Nuitee
A
Andrew • solo_traveller • au
8
Pros:

The lady on front counter made the stay enjoyable..

First up made welcome.
Had a great lunch and cold beer in restaurant.

Cons:

Nothing

2026-06-19 • via Nuitee
R
Rose • couple • au
9
2026-06-17 • via Nuitee
W
Wendy • solo_traveller • au
7
2026-06-16 • via Nuitee
M
Michael • solo_traveller • au
9
Michael A
Pros:

Clean. Good location for our needs. On site restaurant.

Cons:

Nothing.

2026-06-13 • via Nuitee
T
Tamai • family_with_children • au
5
2026-06-13 • via Nuitee
K
Kerry • couple • au
10
We would definitely stay there again
Pros:

Location and facilities exceeding expectations lovely meals comfortable beds clean

Cons:

Coffee machine in gaming room not working

2026-06-11 • via Nuitee
Y
Yvonne • couple • au
9
2026-06-03 • via Nuitee
D
Daniela • solo_traveller • au
10
2026-06-01 • via Nuitee
S
Scott • family_with_children • au
8
value for money and close to amenities
Pros:

the little snacks and breaky pack in the room

2026-05-27 • via Nuitee
D
Danielle • couple • au
10
2026-05-21 • via Nuitee
R
Rose • couple • au
9
Pros:

Lots of room and extra clean. Lovely balcony looking over the mountains and towards the city

Cons:

Nothing

2026-05-20 • via Nuitee
J
Joey • extended_group • sg
8
Pros:

Convenient location, value for money.

2026-05-13 • via Nuitee
M
Malcolm • couple • au
8
2026-05-12 • via Nuitee
M
Michelle • solo_traveller • au
10
Pros:

bottle water, coffee & tea bags, biscuits and milk are diligently replace everyday, bed made as well, and able to request for more, perfect location

Cons:

missing toaster and microwava, but there is breakfast available

2026-05-09 • via Nuitee
N
Natalie • family_with_children • nz
8
2026-05-09 • via Nuitee
J
Jennifer • family_with_children • au
8
2026-05-05 • via Nuitee
D
Daniela • solo_traveller • au
10
I would stay here again.
Pros:

The accomodation was very comfortable. The staff were very polite and friendly.

Cons:

I couldn’t say anything negative about it.

2026-05-05 • via Nuitee
V
Vanessa • solo_traveller • au
9
Pros:

Very clean and tidy. Nice hot shower with good water flow. Mattress was firm which my husband liked and a variety of pillow sizes. Easy access to public transport and plenty of parking. Staff were all really helpful and dining at the hotel was good.

Cons:

Some noise came through from the car park with patrons leaving the hotel before they got into their cars.

2026-05-04 • via Nuitee
M
Michelle • couple • au
9
Room was clean comfortable staff were friendly
Pros:

Right location

2026-05-02 • via Nuitee