Nightcap at Shoppingtown Hotel

Hotels
8.1 (703 reviews)
19 Williamsons Rd , Doncaster , AU
+61 3 9848 6811

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Bar
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Review Highlights

Pros:
Clean and quiet hotel
Convenient location
Friendly staff
Cons:
Insects in toilet
Dusty areas
No full-length mirror

Categories

Cleanliness
6.98
Several reviews mentioned dust, insects, and cobwebs, indicating areas of concern.
Service
8.45
Generally positive feedback about staff, though specific issues with check-in time were noted.
Location
8.99
Positive sentiments about proximity to shopping and hospital, described as very convenient.
Room Quality
7.44
Mixed reviews; comfortable beds but issues with bathroom privacy and layout noted.
Amenities
7.97
Good amenities with comfortable beds and lovely breakfast, though some minor improvements suggested.
Value for Money
8.43
Good overall value noted, especially with location and amenities considered.
Food and Beverage
8.48
Positive reviews about the restaurant food and breakfast offerings.
Overall Experience
8.05
General satisfaction with the experience, particularly praised for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:10

Property Description

City Views and Pub-Style Dining
Enjoy stunning city views from our restaurant and bar while indulging in delicious Australian pub-style food like chicken schnitzel and calamari.

Entertainment and Relaxation
Unwind in our beer garden, sports bar, gaming room, nightclub, or the Cabaret Room. For families, we offer a PlayStation play area and a private party room, ensuring fun for all ages.

Convenient Amenities and Nearby Attractions
Stay connected with free WiFi and enjoy modern comforts in our rooms with flat-screen TVs and rain showers. With easy access to the Doncaster Westfield Shopping Centre and nearby attractions like the Melbourne Cricket Ground, your stay with us will be unforgettable.

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult. You must show a valid photo ID upon check in.

Please note that this property requires an AUD $100 credit card pre-authorization upon check in to cover any incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.1
Based on 703 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.99
Room Quality: 7.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.05
J
Jason • couple • au
8
Pros:

Night location and night view from the bar

Cons:

I wish the bed sheets should be nicer

2026-09-13 • via Nuitee
M
Maryann • couple • au
10
Will book again
Pros:

Team was awesome.
They were able to cater to my needs as arriving late in the evening. Arrived and checking was smooth was surprised with the little gift and note left in the room thank you

Cons:

Nil

2026-09-09 • via Nuitee
S
Shirley • family_with_children • au
9
Wonderful
Pros:

Everything was wonderful

Cons:

Nothing

2026-09-06 • via Nuitee
J
Julianne • family_with_children • au
7
Welcoming and accommodating staff. Clean comfortable room. Appreciated the welcome note and sweeties
Pros:

The best garlic prawns 🍤 I’ve had and the kitchen cooked for me close to 9pm as i was late checking in. Very grateful thankyou 🙏

Cons:

The airconditioner not working properly.
Once turned off couldn’t be turned on again with remote.

2026-08-31 • via Nuitee
J
Jenni • couple • au
9
Stay regularly here. Downside this time bed was uncomfortable with middle hump.
Pros:

Location

Cons:

Prices reasonably good

2026-08-30 • via Nuitee
A
Alistair • solo_traveller • au
8
Pros:

Well appointed neat comfortable room.

Cons:

Bed wasn't as well made as I would have liked, loose at the feet.

2026-08-26 • via Nuitee
J
John • solo_traveller • au
9
2026-08-25 • via Nuitee
C
Collette • couple • au
10
On arrival, I found the most friendly staff at the desk, first impression is important.
Pros:

After a long drive I was tired and found everything I needed right there. Very happy

Cons:

Can’t think of anything really, maybe just the coffee brand 🤷🏼‍♀️

2026-08-25 • via Nuitee
R
ruby1109cube • extended_group • au
10
2026-08-23 • via Nuitee
P
Patrick • solo_traveller • au
9
Pros:

The accommodation request was met with appreciation and satisfaction to detail. The bedding was perfect

Cons:

The location can be noisy at night because of the main road.

2026-08-23 • via Nuitee
G
GrahamBP • solo_traveller • au
9
2026-08-22 • via Nuitee
M
Mrs KR • couple • au
5
Ideal for a night or two only.
Pros:

Location, carparking and bedding were excellent.

Cons:

Room was dirty, usual areas missed bathroom was dusty as we're skirtings. No microwave in the room or abilty to get one. No plates, cutlery or bowls so couldn't bring food into the rooms to eat. Absolute bare essentials with this place.

2026-08-20 • via Nuitee
H
HT • solo_traveller • au
8
Pros:

Good location and easy parking.

Cons:

The toilet floor isn't clean. There is a lot of hair on the floor.

2026-08-19 • via Nuitee
C
Carl • couple • au
8
We had an event to attend and this was the perfect place to stay for every reason.
Pros:

Nice quiet, comfortable rooms with easy access to transport and shopping (if required)

Cons:

Nothing, the stay met our needs without any hassles or gripes.

2026-08-18 • via Nuitee
C
Carol • couple • au
8
2026-08-15 • via Nuitee
D
denisallegro • solo_traveller • it
3
Pros:

Parcheggio

Cons:

Stanza fredda e un pò sporca. Nessuna tenda finestra bagno

2026-08-08 • via Nuitee
L
Leanne • solo_traveller • au
9
Quiet and comfortable
Pros:

Easy access and quite comfortable

Cons:

Nothing

2026-08-06 • via Nuitee
R
Rory • family_with_children • au
7
short but sweet
Pros:

location and price

Cons:

carpark

2026-08-06 • via Nuitee
K
Kristy • family_with_children • au
8
2026-08-05 • via Nuitee
R
Robyn • couple • au
8
Met our needs for a one night stay. Would stay again.
Pros:

Location great for us. It is an older complex but room comfortable. After our long day handy to have a pub meal only steps away. Or if you've more energy a number of dining options across the road in Doncaster Shoppingtown.

Cons:

The cracked basin in the vanity unity which was one of those all in one units.

2026-08-04 • via Nuitee