Tokyu Stay Shimbashi - Ginza area

Hotels
8.3 (1945 reviews)
Minato-ku Shimbashi 4-23-1 , Tokyo , JP
+81 3-3434-8109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Centrally located
Good amenities
Value for money
Cons:
Housekeeping frequency
Room size issues
Mattress firmness

Categories

Cleanliness
7.19
The housekeeping service frequency for long stays was mentioned as a concern.
Service
9.16
Staff were described as friendly and accommodating, responding to guest needs.
Location
9.2
Centrally located near multiple train stations and food options.
Room Quality
7.65
Some complaints about mattress firmness and room size.
Amenities
8.68
Washing machine and microwave in rooms were positively noted.
Value for Money
8.14
Considered good value with the benefits for the price.
Food and Beverage
8.19
Breakfast selection received some positive feedback.
Overall Experience
8.16
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:26

Property Description

Modern Accommodations with Free WiFi
Renovated in 2014, Tokyu Stay Shimbashi - Ginza area offers contemporary rooms with complimentary WiFi, a microwave, and a refrigerator. Enjoy the convenience of high-speed LAN internet, a flat-screen TV, and an en suite bathroom in each air-conditioned room.

Convenient Services and Amenities
Benefit from amenities such as a washer and dryer, safety deposit box, vending machines, ironing and dry cleaning services. The hotel provides a 24-hour front desk, luggage storage, and a buffet-style breakfast at the restaurant.

Prime Location for Exploring
Ideally located just minutes away from JR Shimbashi Train Station and Shimbashi Subway Station, explore the upscale shopping district of Ginza within a short walk. With Tokyo Station and Tsukiji Market nearby, make the most of your stay at Tokyu Stay Shimbashi.

Important information:

Please note that the full amount of the reservation must be paid at check-in.

Please note that simple cleaning services are offered at the property by request.

Please put out a cleaning request tag in front of the door if the room cleaning is required.

Simple cleaning includes collecting face towels, bath towels, bath mats, and nightwear, as well as garbage collection.

Please note that additional cleaning is offered once a week for stays of 7 or more nights, including bed-making, changing towels and nightwear, replenishing room equipment, cleaning the room, and garbage collection.

Please note that an additional fee will apply for additional room cleaning. Please contact the front desk for details.

Please note that early check in before 15:00 is subject to availability and at an additional charge.

Please note that an additional charge will apply for late check out as follows:

50% of the room charge from 11:00 to 13:00.
100% of the room charge after 13:00.

Please note that construction work will be carried out daily from 07:00 to 18:00 from September 4, 2026, to September 24 2026, and from September 27, 2026, to October 1, 2026, and guests may experience some noise or light disturbance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.3
Based on 1945 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
R
Ravi • couple • sg
8
2026-09-19 • via Nuitee
J
jun • solo_traveller • jp
8
大変満足
Pros:

ロケーション

Cons:

部屋の割に料金が割高

2026-09-18 • via Nuitee
H
HARUKO • solo_traveller • jp
8
2026-09-15 • via Nuitee
雅筑 • couple • tw
9
2026-09-15 • via Nuitee
M
Marc • couple • es
8
2026-09-14 • via Nuitee
W
WEIQI • solo_traveller • cn
8
2026-09-12 • via Nuitee
A
andrea • family_with_children • it
8
2026-09-11 • via Nuitee
H
Hidenori • extended_group • jp
8
2026-09-09 • via Nuitee
M
Michael • solo_traveller • at
8
Hotel in guter Lage im Luxusviertel von Tokyo
Pros:

Tatsächlich etwas versteckter, was aber sehr gut ist und in direkter Nachbarschaft Supermärkte und Restaurants.
Das Hotel selbst macht auch einen hochwertigen Eindruck.

Cons:

Zimmergröße ist eher die für Japan übliche kleinere Variante, aber es beinhaltet alles was man benötigt.

2026-09-08 • via Nuitee
佐々木 • solo_traveller • jp
8
2026-09-06 • via Nuitee
N
Noelia • couple • es
7
2026-09-05 • via Nuitee
M
Masaki • solo_traveller • jp
8
2026-09-01 • via Nuitee
N
Noemi • family_with_children • br
8
Boa.
Pros:

A localização é otima. O pessoal da recepção foram muito solícitos e educados.

Cons:

Da limpeza dos quartos que era feito apenas 1 vez por semana e a não reposição dos produtos no quarto,

2026-09-01 • via Nuitee
利枝 • solo_traveller • jp
8
Pros:

清掃がいきとどいていた。

Cons:

特にありません

2026-09-01 • via Nuitee
I
ivan • family_with_children • my
8
Amazing staff and great location
Pros:

Good location

Cons:

Room was a bit small

2026-08-31 • via Nuitee
Y
Yuka • solo_traveller • jp
8
期待以上
Pros:

清潔。
スタッフが、親切

Cons:

ない

2026-08-31 • via Nuitee
A
Anthony Milo • solo_traveller • ca
1
Pros:

Location

Cons:

Cleanliness

2026-08-31 • via Nuitee
M
Mika • solo_traveller • jp
6
Pros:

館内室内ともにとても清潔で綺麗でした。
各部屋ごとのエアコンで快適でした。

Cons:

スタッフさんの対応が、良い方もいらしたのですが
悪い方もいらっしゃいました。

2026-08-30 • via Nuitee
W
Wang王 • solo_traveller • tw
8
Pros:

房間相對大
有洗脫烘衣機、洗衣精、電磁爐和微波爐
有附簡單鍋子，廁所外面還有再一個水槽，方便。

Cons:

冰箱不冰，牛奶好像壞掉了
細節灰塵蠻多的，需要自己稍微清潔

2026-08-29 • via Nuitee
C
Chiew • couple • au
9
Very pleasant
Pros:

Washing machine. Walking distance to Ginza . Closed to station. For people going to the Tokyo international cruise, a nearby train line goes direct so it’s super convenient. Free coffee/hot chocolate drinks.

Cons:

It’s a little small but it’s expected

2026-08-29 • via Nuitee