Tokyu Stay Shimbashi - Ginza area

Hotels
8.3 (1945 reviews)
Minato-ku Shimbashi 4-23-1 , Tokyo , JP
+81 3-3434-8109

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Centrally located
Good amenities
Value for money
Cons:
Housekeeping frequency
Room size issues
Mattress firmness

Categories

Cleanliness
7.19
The housekeeping service frequency for long stays was mentioned as a concern.
Service
9.16
Staff were described as friendly and accommodating, responding to guest needs.
Location
9.2
Centrally located near multiple train stations and food options.
Room Quality
7.65
Some complaints about mattress firmness and room size.
Amenities
8.68
Washing machine and microwave in rooms were positively noted.
Value for Money
8.14
Considered good value with the benefits for the price.
Food and Beverage
8.19
Breakfast selection received some positive feedback.
Overall Experience
8.16
Overall good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:26

Property Description

Modern Accommodations with Free WiFi
Renovated in 2014, Tokyu Stay Shimbashi - Ginza area offers contemporary rooms with complimentary WiFi, a microwave, and a refrigerator. Enjoy the convenience of high-speed LAN internet, a flat-screen TV, and an en suite bathroom in each air-conditioned room.

Convenient Services and Amenities
Benefit from amenities such as a washer and dryer, safety deposit box, vending machines, ironing and dry cleaning services. The hotel provides a 24-hour front desk, luggage storage, and a buffet-style breakfast at the restaurant.

Prime Location for Exploring
Ideally located just minutes away from JR Shimbashi Train Station and Shimbashi Subway Station, explore the upscale shopping district of Ginza within a short walk. With Tokyo Station and Tsukiji Market nearby, make the most of your stay at Tokyu Stay Shimbashi.

Important information:

Please note that the full amount of the reservation must be paid at check-in.

Please note that simple cleaning services are offered at the property by request.

Please put out a cleaning request tag in front of the door if the room cleaning is required.

Simple cleaning includes collecting face towels, bath towels, bath mats, and nightwear, as well as garbage collection.

Please note that additional cleaning is offered once a week for stays of 7 or more nights, including bed-making, changing towels and nightwear, replenishing room equipment, cleaning the room, and garbage collection.

Please note that an additional fee will apply for additional room cleaning. Please contact the front desk for details.

Please note that early check in before 15:00 is subject to availability and at an additional charge.

Please note that an additional charge will apply for late check out as follows:

50% of the room charge from 11:00 to 13:00.
100% of the room charge after 13:00.

Please note that construction work will be carried out daily from 07:00 to 18:00 from September 4, 2026, to September 24 2026, and from September 27, 2026, to October 1, 2026, and guests may experience some noise or light disturbance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

8.3
Based on 1945 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.16
A
Alexandra • couple • us
10
Very convenient location for first time visitors who don't want to stay in very crowded areas.
2026-11-07 • via Nuitee
I
Iva • couple • au
8
So happy with Tokyu Stay, we loved everything & the staff were very helpful with any questions we had and our luggag
Pros:

Water machine downstairs, vending machines, location, room had everything needed, Netflix on tv which was great, smoking room.

Cons:

Pillows & duvet

2026-11-07 • via Nuitee
Ömer • family_with_children • de
9
Cons:

Bed was small. There were only 1 bed for me (1.90cm), my wife and 3 years old daughter. But overall is good.

2026-11-07 • via Nuitee
Y
Yannick • couple • fr
8
Pour deux nuits bonne option
Pros:

L’emplacement la propreté des lieux
Le confort par rapport au bruit, bien isolé

Cons:

La chambre!!
j’ai l’impression que au Japon les chambres d’hôtel sont ridiculement petites

2026-11-04 • via Nuitee
Q
Quinn • family_with_children • us
6
2026-11-02 • via Nuitee
D
Dhanil • couple • us
8
2026-11-02 • via Nuitee
S
Sara • extended_group • it
7
2026-11-02 • via Nuitee
N
Neil • couple • au
10
An excellent property, great value and a great location
Pros:

The rooms were self contained.

Cons:

Locations was excellent

2026-11-02 • via Nuitee
M
Mariam • couple • se
7
Cons:

Samma frukost varje dag, väldigt tråkigt. Hade velat ha mer variation och större utbud.

2026-11-01 • via Nuitee
M
Mei Hua • solo_traveller • tw
8
Cons:

加強客房清潔

2026-10-31 • via Nuitee
T
tomoko • extended_group • jp
8
2026-10-31 • via Nuitee
A
Abe • couple • jp
8
2026-10-30 • via Nuitee
A
AURELIE • couple • fr
8
Pros:

L'hôtel est très bien situé. Les installations étaient satisfaisantes et le lit confortable. Lave linge et sèche linge dans la chambre.

Cons:

La propreté de la couette et le manque de mobilier.

2026-10-30 • via Nuitee
C
Corlin • family_with_children • au
7
Pros:

Location is good within walking distance to Shimbashi hub as well as Ginza (maybe 15-20 mins). Staff is very helpful and luggage storage is a plus. You help yourself with room amnesties at the hotel foyer. The washing machine & dryer in the bedroom is excellent including pressing. Well very compact!

Cons:

The room is bit small but manageable.
Bed is standard double since the room is small, will not fit in for big size people. Not cleaning services provided unless stay more than 7 days but they can change the towels everyday. All instructions are given at the time of checking in.

2026-10-30 • via Nuitee
M
Monique • couple • us
7
Great location!
Pros:

The property is very close to the train, a 7/11, many eateries and a shopping hub!

Cons:

The room was extremely small and it was a little worn.

2026-10-29 • via Nuitee
Z
Zoe • couple • nl
9
Fijn verblijf met goede ligging.
Pros:

Het verblijf zit echt op een fijne plek. Je steekt de weg over en je zit midden in een wijk vol met restaurantjes. Ook ben je super snel bij het station.
De wasmachine, koelkast en magnetron in de kamer zijn erg fijn. Personeel is erg behulpzaam.

Cons:

Als je het raam open deed kon je best goed het drukke verkeer van de straat horen, maar als het raam dicht was hoorde je er vrijwel niets van. Het raam hoeft niet open vanwege de airco. Ik beschouw dit zeker niet als minpunt.

2026-10-28 • via Nuitee
R
Romy • family_with_children • nl
10
Een en al top!
Pros:

Vriendelijkheid en behulpzaamheid personeel, mooie en ruime kamer voorzien van alle gemakken.

Locatie was top, in een vergeleken rustige wijk op loopafstand van het station en alsnog snel op alle toeristische plekken.

Cons:

Geen opmerkingen.

2026-10-27 • via Nuitee
P
Prakaithip • couple • th
10
Pros:

Good location, cleanness

2026-10-26 • via Nuitee
P
pam • solo_traveller • gb
9
2026-10-26 • via Nuitee
W
Watatani • family_with_children • jp
7
2026-10-25 • via Nuitee