The Park Surin by RESAVA

Hotels
Independent
8.4 (14 reviews)
128 Had Surin Soi 8, Srisoonthorn Rd., Choeng Thale, Phuket, 83110 , Choeng Thale , TH

Facilities

Fitness facilities
Free WiFi
Terrace
Sauna
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
See all facilities

Review Highlights

Cons:
Odour in property
Mould on balcony
Broken dining table
Rusty handle fridge freezer
Downgraded fridge
Charged for electricity without prior notice

Categories

Cleanliness
6.54
Significant issues reported with odour and mould.
Service
9.51
Standard quality for this hotel tier.
Location
9.55
Standard quality for this hotel tier.
Room Quality
7
Reported issues with furniture and appliances.
Amenities
9.03
Standard quality for this hotel tier.
Value for Money
7.99
Overcharged for services not communicated beforehand.
Food and Beverage
9.04
Standard quality for this hotel tier.
Overall Experience
8.51
Overall dissatisfaction with key issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:32

Property Description

Nestled just a short stroll from the stunning Surin Beach, The Park Surin by RESAVA offers a perfect blend of comfort and relaxation for your getaway.

Recreational Amenities
Dive into our outdoor pool, unwind in the sauna, or break a sweat in the state-of-the-art fitness center to rejuvenate your senses.

Spacious Accommodations
Stay in one of our 25 individually decorated guestrooms, each equipped with a full-sized kitchen, private balcony, and LCD television to ensure a home-away-from-home experience.

Convenient Services
Enjoy hassle-free travel with our 24-hour airport shuttle service, complimentary Wi-Fi, and dedicated concierge services ready to assist you with whatever you may need.

Book your escape today and experience the perfect blend of luxury and leisure at The Park Surin by RESAVA!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.4
Based on 14 reviews
Cleanliness: 6.54
Service: 9.51
Location: 9.55
Room Quality: 7
Amenities: 9.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
P
Patsy family_with_children gb
1
Shambolic.
Pros:

Location to the beach

Cons:

It wasn’t the apartment we originally booked, but we were given an “upgrade” that unfortunately came with several issues. The air conditioning unit was broken and wouldn’t turn off, and the balcony door had no handle — we had to knock on the window to get back inside. Although the staff were very friendly and helpful, apartment 502 was poorly maintained. The outdoor table was in such bad condition that dining outside wasn’t an option, and the flat itself felt quite soulless — just two pictures on bare white walls. We booked 2beds 2baths but they checked us into apt with just one bath then we ended up with 502.

2026-04-13 via Nuitee
E
Enkhtsetseg family_with_children mn
10
Pros:

Comfortable condo definitely coming back for longer stay. Grate location

2026-03-31 via Nuitee
M
Marie family_with_children th
3
Not a good stay, won’t recommend to anyone.
Pros:

Location is okay, however, a new building is being built immediately next to this one, so you’re essentially in the middle of a construction side.

Cons:

We had to wait for 5 hours to be accommodated, an although we agreed to check in at 2, the apartment was only ready at 3:30. I was with my 10 months old daughter and a 4 years old who had to stay in the construction side for hours in the middle of the heat. Highly unprofessional and unethical.

The apartment is rundown and nothing functions as it should. The terrace upstairs is completely broken and there isn’t a single chair that you could sit on.

2026-02-27 via Nuitee
Александр С.П. family_with_children ru
9
Отличное место, стоит своих денег.
Pros:

Отличное месторасположение рядом с лучшими пляжами Сурин и Банг Тао. Напротив магазин. Рядом ресторан тайской кухни. Просторные апартаменты на 5-м этаже, лифт работает. Терраса с отличным видом.

Cons:

Стиральную машину бы в номер. В душе непонятная система регулировки температуры воды, надо бы поменять на что-то простое.

2026-01-19 via Nuitee
D
Daniel couple au
10
2026-01-18 via Nuitee
G
Ginette couple gb
4
We booked a 2 bed 2 bath but only had one bathroom. Nobody on site was interested, it was completely dismissed all respo
Pros:

It’s in a good location

Cons:

It is tired and dirty the stool in bedroom stained and full of hair. No pillow protector so they were smelly

2026-01-02 via Nuitee
S
Sean family_with_children ie
6
Pros:

Spacious and clean apartment with a great view. Big roof terrace with stunning views.

Cons:

There was a very strong smell of cleaning products probably masking some dampness from a recent storm. Would have been better to air the apartment out for a couple of hours before allowing guests into it. We were just staying for one night, even if we had booked a longer stayI don't think we would have stayed any longer as the smell was overpowering.

There were weeds growing on the wall of the balcony, the table on the balcony needs to be replaced. The beds were rock hard and the air con in the back bedroom did not seem to be working and there was just one fan in the apartment. Roof terrace lacks privacy, didn't matter in our case as there was nobody in the other penthouse apartments. The apartment and roof terrace could be better decorated, it's a bit shabby and tired looking. The electricity is not included in the price and you need to pay a cash deposit upfront. The fact that the electricity is not included is noted on the reservation so was expected but the apartment really is not great value for money so would be better if the electricity was included.

2025-12-21 via Nuitee
A
Aleksandr family_with_children ru
1
Это ужасные апартаменты. Старые - это ладно, но количество грязи при заселении меня просит поразило, барханы пыли и пуст
Pros:

Это ужасные апартаменты. Старые - это ладно, но количество грязи при заселении меня просит поразило, барханы пыли и пустые пачки от таблеток под диваном от предыдущих жильцов. Горячей воды нет. Подушки вонючие и старые. Рядом огромная стойка и шум 24/7

Cons:

Не понравилось всё!!!!!

2025-12-20 via Nuitee
M
Michelle partner
2
Pros:

Odour in property, mould on balcony, broken dining table on balcony, rusty handle fridge freezer, downgraded fridge from image shown. Didn't appreciate being charged for electricity & not told till we arrived. Wouldn't book again

2025-08-19 via Nuitee
D
Desmond John solo_traveller au
10
Great location and very comfortable apartment.
Pros:

Close to shops and restaurants.
Close to the beach

2025-08-04 via Nuitee
T
Thueng couple th
10
2025-07-23 via Nuitee
D
David young couple au
8
Very good
2025-06-01 via Nuitee
K
Keiran group nz
8
Good value accomodation in great location
Pros:

Good view, and value for money

Cons:

Check in wasn’t the easiest when you are outside normal hours. We flew in late so took awhile

2025-02-05 via Nuitee
C
Christian solo traveller tw
9
Great stay, everything within walking g distance and the hotel facilities were all very satisfactory.
Pros:

The apartment was large and spacious, people on the app often complained about the bed, it was completely fine, soft and good pillows. The balcony for my stay was facing the hill behind so not much of a view but still good. The pool and gym were great, sun usually on the pool from morning until early afternoon. After which the hotel is equidistant from the 2 beaches. There are restaurants and a shop all within walking distance of the hotel. Thoroughly enjoyed my stay.

Cons:

The only negatives are, as people have mentioned, the electricity as extra payment at the end of your stay. Also there was one free cleaning for my room (any extra cleaning visits need to be paid for). I told the landlord what time I would like the room to be cleaned so I organized my day to be out at that time. I came back 2 hours after the room was supposed to be cleaned and the room was still not done so I had to organize for another day. Only a little bit frustrating but nothing major, they have many rooms to clean throughout the day.

2025-02-04 via Nuitee
F
Faz review category business travellers sg
6
all is good, just need to renew furnishing plus broken pots on the second floor
Pros:

Spacious space

Cons:

Hard Bed, old pillow. Hot water in masterbed room not hot enough

2025-01-19 via Nuitee
M
Matthew young couple us
10
Exceptional
2024-11-16 via Nuitee
G
Greg solo traveller gb
8
Very good
2024-11-07 via Nuitee
A
Aditi family with young children ae
3
Will not stay again!
Pros:

Stayed here before, hence booked again. But this time there was nothing to like in the apartment.

Cons:

Very old aparynapartment, needs refurbishment, terrace and the furniture needs a major upgrade, no hot shower in the bathroom, on arrival one shower did not work. Zero to No Service.

In the same budget, you rather stay in a proper resort instead of this apartment, which provides some service.

2024-10-22 via Nuitee
G
Gordon family with young children gb
2
Very poor
Pros:

The location

Cons:

Bulldozers clearing trees, flooding of apartment, drilling daily, sawing trees, pressure washing, noisy neighbours, two separate days without water. Cleaning once a week at 9am on Sunday morning.
No hot water in kitchen. Old burnt pans. Taps full of limescale. Black mould on shower tiles. Toilet limescale.

2024-10-16 via Nuitee
C
Carol family with young children au
7
Value for money, great location but incredibly uncomfortable beds.
Pros:

The location. The size of the apartment. The pool.

Cons:

The beds were as hard as rocks. There were also sporadic losses of water.

2024-10-11 via Nuitee