San Francisco Plazza Hotel

Hotels
7.5 (1857 reviews)
Rua Marquês de Itu, 271 , Sao Paulo , BR

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location / central
Friendly, attentive staff
Tasty and varied breakfast
Perceived good value for money
Some clean and well-kept rooms
Cons:
Outdated rooms and poor room installations (furniture, bathrooms)
Noise issues (external noise, noisy elevator, late-night guests)
Broken room facilities reported (AC, shower) and intermittent Wi‑Fi
Limited and paid parking
Elevator safety/operation concerns

Categories

Cleanliness
7
Mixed reports: several guests praise cleanliness (clean bathroom, fresh towels, 'limpeza do ambiente muito boa'), but others mention old bed linen, worn pillows and generally outdated rooms; overall slightly above average.
Service
9
Consistently strong: many reviews highlight friendly, attentive staff and excellent assistance ('equipe de funcionários simpáticos e atenciosos', 'assistencia maravilhosa', 'recepção muito simpática').
Location
8.5
Generally positive: frequently described as very well located and close to the city center, good address and convenient location; one guest noted concern about being in central area with street homelessness.
Room Quality
7
Mixed quality: some guests report spacious, well-kept rooms that exceeded expectations, while others report outdated rooms, poor furniture and specific broken items (AC, shower); variability leads to a mid score.
Amenities
6.5
Several amenity issues reported: noisy and problematic elevator, intermittent Wi‑Fi, small/paid parking with limited spaces, intercom problems; these recurring negatives lower the rating.
Value for Money
8.5
Frequently highlighted as good value ('ótimo custo benefício', 'valor justo', compared favorably to other brands); guests often feel the price matches the service offered.
Food and Beverage
8
Breakfast generally praised as good or very good ('café da manhã ótimo', 'delicioso', 'bem servido'), with occasional notes about replenishment timing or being merely satisfactory.
Overall Experience
5.5
Overall mixed to below-average impressions: while many commend staff, location and breakfast, repeated complaints about room condition, noise, parking and occasional equipment failures lead to a notably lower overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:58

Property Description

Convenient Location
Located just a 10-minute drive from Paulista Avenue and a stone's throw away from República Metro Station, San Francisco Plazza Hotel offers easy access to the city's key attractions.

Comfortable Accommodation
The rooms at Hotel San Francisco Plazza are designed for your comfort, featuring amenities such as air conditioning, a safe, a TV, and a minibar. Unwind in the cozy seating area and enjoy a good night's sleep in your well-equipped room.

Exploration Opportunities
Immerse yourself in the vibrant culture of São Paulo by visiting Rua José Paulino and Rua 25 de Março, known for their array of shops and markets, just a short drive away. With on-site parking and proximity to major transportation hubs, your exploration knows no bounds.

Book your stay at San Francisco Plazza Hotel now to experience convenience, comfort, and exploration in the heart of São Paulo.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

7.5
Based on 1857 reviews
Cleanliness: 7
Service: 9
Location: 8.5
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 5.5
J
Jose Donizete • solo_traveller • br
7
Não recomendo caso use a trabalho
Cons:

Ruido do elevador muito alto e inoperantesl, estacionamento diz ser gratuito, mas é pago

2026-09-18 • via Nuitee
P
Paulo • couple • br
9
2026-09-18 • via Nuitee
A
Ana Paula • extended_group • br
5
Não gostei.
Pros:

Muito antigo e cama muito mole.

Cons:

Banheiro estava entupido e no dia limpeza, apenas arrumaram as camas. O chão ficou todo sujo.

2026-09-14 • via Nuitee
G
Geraldo • solo_traveller • br
10
2026-09-14 • via Nuitee
M
MAURO • solo_traveller • br
7
2026-09-08 • via Nuitee
D
Dias • solo_traveller • br
10
Pros:

Equipe muito acolhedora

2026-09-08 • via Nuitee
C
carlos • solo_traveller • br
8
2026-09-08 • via Nuitee
C
carlos • solo_traveller • br
8
2026-09-08 • via Nuitee
F
Fausto • solo_traveller • br
8
2026-09-07 • via Nuitee
R
romina • extended_group • py
8
Pros:

El desayuno completo

2026-09-07 • via Nuitee
E
Elaine Cristina • solo_traveller • br
8
Pros:

A localização e tem estacionamento

Cons:

Faltou água por causa da manutenção da caixa, e do barulho do elevador

2026-08-29 • via Nuitee
A
ARMS • solo_traveller • gf
7
Pros:

Petit déjeuner bon, emplacement correct

Cons:

La facturation supplémentaire sur les serviettes abîmées dû à ma coloration capillaire peut êtrecompréhensible, mais gardez un m standing ! 3 serviettes qui ressemblent à des serpillières! Inadmissible pour un hotel "3 étoiles"

2026-08-29 • via Nuitee
G
Garcia • solo_traveller • br
8
Pros:

Me gustó el atendimiento del personal y el desayuno excelente

Cons:

Desgaste del lugar dada su antigüedad

2026-08-26 • via Nuitee
C
Cesar • solo_traveller • br
9
Pros:

Os funcionários são prestativo e gente boa

2026-08-26 • via Nuitee
M
Maciel • family_with_children • br
10
2026-08-23 • via Nuitee
L
Luz • couple • br
9
2026-08-23 • via Nuitee
E
Elcio • solo_traveller • br
7
2026-08-23 • via Nuitee
C
Cardoso • solo_traveller • br
10
Pros:

Atendimento, conforto

2026-08-23 • via Nuitee
H
Hernan Jesus • extended_group • ar
5
Difícil de explicar
Pros:

El personal de ingreso

Cons:

La zona , peligrosa de noche

2026-08-22 • via Nuitee
C
camila • extended_group • br
7
2026-08-22 • via Nuitee