Creator Hotel

Hotels
7.9 (539 reviews)
Lot 1566, Jalan Besar, Batu 20, , Kulai , my

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location convenience
Spacious rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.11
Some issues noted with cleanliness, particularly regarding stains on bedding and a dirty toilet.
Service
9.08
Friendly and helpful staff noted in reviews.
Location
9.12
Convenient access to transportation and nearby shops.
Room Quality
8.07
Rooms are spacious, but some facilities are basic.
Amenities
6.6
Sparse amenities mentioned, including lack of TV and food options.
Value for Money
8.56
Good value for the price, despite some facility drawbacks.
Food and Beverage
5.61
Limited food choices nearby and no food available at the hotel.
Overall Experience
9.08
Overall decent experience with a few noted improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:45

Property Description

Modern Rooms with Free WiFi
Experience comfort and convenience in our fully air-conditioned rooms with free WiFi access.

Contemporary Building with Complimentary Parking
Enjoy staying in our contemporary building and make use of our complimentary private parking facilities.

Clean & Comfortable Accommodation
Relax in our clean and comfortable rooms furnished with essential amenities for a pleasant stay.

Book your stay at Creator Hotel now for a memorable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.9
Based on 539 reviews
Cleanliness: 7.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 6.6
Value for Money: 8.56
Food and Beverage: 5.61
Overall Experience: 9.08
C
Chua couple sg
6
Ants in the room
Pros:

Easy going around

Cons:

Ants

2026-08-11 via Nuitee
Y
Yazmil extended_group sg
3
Nah. This hotel has to be your last choice!
Pros:

Friendly frontdesk. Huge room.

Cons:

Switch didnt work. Got to sleep with lights on. Blocked drainage on the shower. Takes ages for water to subside.

2026-08-10 via Nuitee
J
Jerome solo_traveller sg
9
Regular visitor to Kulai's vacation.
Pros:

Cleanliness and within eatery and shopping amenity.

Cons:

Carpark at basement seems gloomy and not well maintained although there are limited CCTV.
Hotel room door is suggested to fix a door viewer to ascertain the person visiting.

2026-08-02 via Nuitee
S
Salasiah solo_traveller my
7
Cons:

No carpet

2026-07-25 via Nuitee
S
Subramaniam solo_traveller my
5
AVERAGE
Pros:

OKAY - room size big enough for comfortable working.
front desk supported for few printing, Good and thanks

Cons:

- Customer service - front desk need lots and lots of training on HOSPITALITY.
- NO BREAKFAST. Simple B-fast like bread and egg will be very helpful for people like me. Need to start work at 8am and rush for b-fast and then rush to work.
- TV was stone age
- Add few more hangers for cloths
- No window.. if small window allowed to air movement .. No getting bit stuffy as not much ventilation

2026-07-22 via Nuitee
M
Mohd noorhidayat couple my
10
Pros:

There was just one thing: the person at the reception counter during my night check-in was not friendly at all.

Cons:

There was just one thing, the person at the reception counter during my night check-in was not friendly at all.

2026-07-21 via Nuitee
M
muhammad solo_traveller my
8
2026-07-19 via Nuitee
R
Rabithah solo_traveller my
8
2026-07-19 via Nuitee
T
Tn Hj Ismail extended_group my
8
2026-07-16 via Nuitee
A
Andrew couple my
7
Good stay
Pros:

Clean

Cons:

No

2026-07-15 via Nuitee
A
Aren family_with_children my
8
2026-07-11 via Nuitee
N
Nurusy solo_traveller my
7
2026-07-11 via Nuitee
A
Aren family_with_children my
9
Pros:

👍 good

Cons:

👍 good

2026-07-08 via Nuitee
T
Thanalechumey solo_traveller my
9
Pros:

So clean, comfortable. Suitable for 2 adults and 3 children. Really recommend. The room so big.

Cons:

The aircond. Not so cooling. May be because of the room so big. Need add 1 more aircond will be better for cooling.

2026-07-07 via Nuitee
S
Solairaj couple my
10
2026-07-03 via Nuitee
I
Ismail family_with_children my
5
2026-07-01 via Nuitee
A
amincdin solo_traveller my
8
2026-06-27 via Nuitee
N
Nur asyikin couple my
10
2026-06-27 via Nuitee
G
Ghazali solo_traveller my
8
Pros:

Clean ang ,comfortable

2026-06-26 via Nuitee
N
Nguyen couple my
10
2026-06-25 via Nuitee