Hotel Floresta

Hotels
8.6 (2443 reviews)
Mercurio, 2 , Puerto del Carmen , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and accommodating staff
Great location
Spacious rooms
Cons:
Food quality could improve
Some amenities lacking
Room maintenance needs attention

Categories

Cleanliness
8.74
The reviews indicated that the hotel was very clean and well-maintained.
Service
9.21
Staff were noted as friendly and accommodating, receiving positive mentions across multiple reviews.
Location
9.25
Great location near the beach and other attractions was repeatedly highlighted.
Room Quality
8.2
Rooms were clean and spacious but had some complaints regarding amenities like TV and furniture aging.
Amenities
8.23
Amenities were decent, but lack of a gym and issues with kitchen supplies were mentioned.
Value for Money
8.69
The overall pricing and experience provided good value, though some expectations weren't fully met.
Food and Beverage
7.74
Food quality received mixed reviews, with some dissatisfaction regarding variety and preparation.
Overall Experience
8.71
General sentiment was positive, with reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:33

Property Description

Modern Apartments near Playa de los Pocillos Beach

Outdoor Pool and Tennis Courts
Hotel Floresta boasts an outdoor swimming pool and tennis courts for guests to enjoy during their stay. Perfect for those looking to stay active or simply relax under the sun.

Restaurant, Bar, and Terrace
Guests can indulge in delicious meals and refreshing drinks at the on-site restaurant and bar. The terrace provides a lovely setting to savor your food and beverages while soaking in the pleasant weather.

Family-Friendly Amenities and Entertainment
With gardens, play areas for children, and a diverse entertainment programme, Hotel Floresta ensures a fun-filled stay for guests of all ages.

Experience a memorable vacation at Hotel Floresta - book now for an unforgettable stay near Playa de los Pocillos Beach!

Important information:

Please note that children older than 12 years are considered as adults.

When booking half board, note that drinks are not included.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2443 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
O
Olalla • family_with_children • es
9
2026-06-13 • via Nuitee
M
Moira • solo_traveller • ie
8
2026-06-13 • via Nuitee
M
Min • family_with_children • us
8
2026-06-11 • via Nuitee
A
Alison • family_with_children • ie
10
2026-06-10 • via Nuitee
S
Solange • couple • it
9
Buon soggiorno
Pros:

Struttura pulita e personale gentile, cibo buono

Cons:

Essendo molto grande il complesso sarebbe gentile accompagnare i clienti alla stanza al loro arrivo ed evitare di perdersi!

2026-06-09 • via Nuitee
L
Luca • couple • it
10
Pros:

Ottima

2026-06-09 • via Nuitee
M
Michael • family_with_children • ie
8
Stay was good over all just apartment location was very far from everything
Pros:

Property will looked after and clean

Cons:

Apartment not big enough for a family of 6
Bathroom very small
Room very far away from main swimming pool for a family

2026-06-08 • via Nuitee
G
Gustavo Alberto • solo_traveller • es
9
Pros:

Muy agradable todo el personal y muy limpio todas las instalaciones.

Cons:

Todo muy bien

2026-06-07 • via Nuitee
R
Rebeca • family_with_children • es
10
Una estancia muy cómoda
Pros:

En general todo

Cons:

Nada

2026-06-06 • via Nuitee
J
Josu • solo_traveller • es
9
Pros:

Todo fenomenal

Cons:

Nada me disgustó

2026-06-06 • via Nuitee
J
JEROME • couple • fr
9
2026-06-01 • via Nuitee
B
Brigitte • family_with_children • de
8
2026-06-01 • via Nuitee
B
Beata • couple • sk
7
2026-05-30 • via Nuitee
J
Juan Jose • solo_traveller • es
10
Pros:

Las instalaciones son geniales

Cons:

Un poco complicado para aparcar

2026-05-30 • via Nuitee
C
Christine • family_with_children • gb
9
Great week spent with family. Fabulous location. Friendly staff
Pros:

Fabulous hotel. Great size apartments, very clean. All amenities you could need

Cons:

If I had to be picky I would say the settee could be replaced it was a bit uncomfortable and tired looking.

2026-05-29 • via Nuitee
N
Natasha • solo_traveller • ie
8
2026-05-28 • via Nuitee
C
CharlotteElle • family_with_children • cz
9
Great location with a lovely vibe
Pros:

Lovely location near a nice beach and a promenade, shops nearby, options for cooking in the apartment were appreciated.
The hotel has a large enchanting garden with lots of parrots on the palms.
Rooms are simple but practical.
Many staff members very extremely helpful and nice such as Martin at the reception, friendly Alison and Johann for entertainment and Pablo and Ayoub in the restaurant area.
Good facilities for families with children from 3 years old including a playground, a miniclub and a minidisco suitable for app. 4 to 8 years old.
Plentiful parking for our rental car as Lanzarote is too amazing to stay in the resort:)
The hotel is huge but relatively easy to navigate.
Guests are predominantly from the UK and Germany, the atmosphere is calm and friendly.
Amazing location for our road trips, app. 35 minutes to the north, 30 mins to Playa Blanca and 35 minutes to Timanfaya and the west coast.
The breakfast and dinner buffet was okay. Great fruit though, especially the oranges and kiwis. I recommend trying local tapas around Lanzarote.
The local beach has a very inviting and calm vibe, great for sandcastles, seeing fish and jumping in the waves. The water was clear and refreshing and there is a cute playground on the beach.

Cons:

The shallow pool for little children was quite cold and should be warmer than 24 degrees. There was only slight difference in temperature between the adult pool and kids pool. ( half a Celsius)
In general, I would recommend the hotel for families with children over 3 years but we made it work with our one year old as well.
No fresh juices available, it would be nice to have a machine for fresh orange juice or even pay for it during breakfast/dinner.
It was little surprising to pay for water during dinner but we did not mind.

2026-05-26 • via Nuitee
A
Antonio • family_with_children • gb
10
2026-05-25 • via Nuitee
A
Adina • solo_traveller • es
9
2026-05-24 • via Nuitee
L
LubkaNes • couple • sk
5
Pros:

Pan na recepcii mily, ochotný. Hotel je v blizkosti pláže. Aj v blízkosti obchodov, restaurácii.

Cons:

Boli sme iba na jednu noc, nakolko sme mali odlet skoro rano, tak sme chceli byt v blizkosti letiska. Areal hotela je na môj vkus velmi velký, ako také bludisko. Nam dali apartman uplne na konci, co prenasat kufre, tasky bolo dost narocne a potom zas skoro rano cez cely areal. Ale to by az tak nevadilo. Zariadenie je uz starsie, v nasej bol gauc, dost rozpadnuty, vraveli sme si, no ked sem pridu 4 ludia a budu musiet spat na tom gauci, to musi byt masaker. Najviac ma dojal švab v spalni. Potom sme videli vecer v areali tolko švabov, ze som bola stastná, ze uz ideme odtial prec. Inak areal, bazen sa nam zdal cisty. Vyskusali sme aj veceru. Jedalen sa mi zdala mala, na tak velky areal. Jedlo bolo v celku chutne. Ale necakajte nic exkluzivne, taka lepsia vývarovňa.

2026-05-23 • via Nuitee