Hotel Floresta

Hotels
8.6 (2431 reviews)
Mercurio, 2 , Puerto del Carmen , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Safety deposit box
Car hire
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and accommodating staff
Great location
Spacious rooms
Cons:
Food quality could improve
Some amenities lacking
Room maintenance needs attention

Categories

Cleanliness
8.74
The reviews indicated that the hotel was very clean and well-maintained.
Service
9.21
Staff were noted as friendly and accommodating, receiving positive mentions across multiple reviews.
Location
9.25
Great location near the beach and other attractions was repeatedly highlighted.
Room Quality
8.2
Rooms were clean and spacious but had some complaints regarding amenities like TV and furniture aging.
Amenities
8.23
Amenities were decent, but lack of a gym and issues with kitchen supplies were mentioned.
Value for Money
8.69
The overall pricing and experience provided good value, though some expectations weren't fully met.
Food and Beverage
7.74
Food quality received mixed reviews, with some dissatisfaction regarding variety and preparation.
Overall Experience
8.71
General sentiment was positive, with reviewers expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:33

Property Description

Modern Apartments near Playa de los Pocillos Beach

Outdoor Pool and Tennis Courts
Hotel Floresta boasts an outdoor swimming pool and tennis courts for guests to enjoy during their stay. Perfect for those looking to stay active or simply relax under the sun.

Restaurant, Bar, and Terrace
Guests can indulge in delicious meals and refreshing drinks at the on-site restaurant and bar. The terrace provides a lovely setting to savor your food and beverages while soaking in the pleasant weather.

Family-Friendly Amenities and Entertainment
With gardens, play areas for children, and a diverse entertainment programme, Hotel Floresta ensures a fun-filled stay for guests of all ages.

Experience a memorable vacation at Hotel Floresta - book now for an unforgettable stay near Playa de los Pocillos Beach!

Important information:

Please note that children older than 12 years are considered as adults.

When booking half board, note that drinks are not included.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ACE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2431 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 7.74
Overall Experience: 8.71
L
LubkaNes • couple • sk
5
Pros:

Pan na recepcii mily, ochotný. Hotel je v blizkosti pláže. Aj v blízkosti obchodov, restaurácii.

Cons:

Boli sme iba na jednu noc, nakolko sme mali odlet skoro rano, tak sme chceli byt v blizkosti letiska. Areal hotela je na môj vkus velmi velký, ako také bludisko. Nam dali apartman uplne na konci, co prenasat kufre, tasky bolo dost narocne a potom zas skoro rano cez cely areal. Ale to by az tak nevadilo. Zariadenie je uz starsie, v nasej bol gauc, dost rozpadnuty, vraveli sme si, no ked sem pridu 4 ludia a budu musiet spat na tom gauci, to musi byt masaker. Najviac ma dojal švab v spalni. Potom sme videli vecer v areali tolko švabov, ze som bola stastná, ze uz ideme odtial prec. Inak areal, bazen sa nam zdal cisty. Vyskusali sme aj veceru. Jedalen sa mi zdala mala, na tak velky areal. Jedlo bolo v celku chutne. Ale necakajte nic exkluzivne, taka lepsia vývarovňa.

2026-05-23 • via Nuitee
A
Aileen • extended_group • gb
2
2026-05-16 • via Nuitee
E
Elodie • family_with_children • fr
8
Un agréable séjour
Pros:

Proche toutes commodités (plage, supermarchés..)
Nourriture très correcte
Belle piscine chauffée
Animation le soir

2026-05-15 • via Nuitee
N
Natalia • couple • cr
8
2026-05-15 • via Nuitee
W
Wacław • family_with_children • pl
8
Pros:

Dobra lokalizacja, zaraz obok sklep SPAR, plaża, przystanek autobusowy. Miła, pomocna obsługa. Bardzo dobre śniadania, duży wybór wszystkiego. Przestronny, czysty apartament.

Cons:

Pokoje z tarasami bezpośrednio przy basenie nie zapewniają prywatności, pełnego komfortu. Bardzo zatłoczony basen i brak wolnych leżaków od rana.

2026-05-13 • via Nuitee
P
Pasquale • couple • gb
2
2026-05-11 • via Nuitee
M
MICHELE • couple • fr
9
Hôtel bien situé et appartement agréable
Pros:

Chambre au calme comme demandé, accueil très agréable en français et hôtel bien aménagé proche de la plage.

Cons:

Restauration du soir de qualité moyenne dans une grande salle bruyante.

2026-05-07 • via Nuitee
D
Dominique • family_with_children • fr
9
Pros:

Hôtel confortable, personnel aimable, tŕès bien situé
Restauration acceptable et variée
Un 2ème séjour est déjà prévu au mois de novembre

Cons:

Rien

2026-05-05 • via Nuitee
J
Joanne • family_with_children • gb
8
2026-05-04 • via Nuitee
G
George • extended_group • gb
9
High quality for less
Pros:

Incredible value for money. We had an excellent stay, all the facilities were up to standard. We opted for the all inclusive package and beer/wine/house spirits were all included. Would highly recomend, the room was perfect for 5 of us and couldnt ask for a better location. It is close-ish to the airport which is useful for taxis etc and we had no issues with noise. Great for families, don't get any of the riff raff here you get in some hotels. As someone who works in water treatment I am always concerned about hotel pools but the pool here was very clean.

Cons:

Not much really, the food was buffet style and wasn't incredible but perfectly edible.

2026-05-01 • via Nuitee
M
Maeve • solo_traveller • ie
8
Pros:

Location staff and how clean it was

Cons:

The pillows😕 and very little kitchen ware. Glad I wasn't cooking.

2026-05-01 • via Nuitee
P
Philippe • family_with_children • fr
10
2026-05-01 • via Nuitee
L
Loughran • couple • gb
9
2026-04-30 • via Nuitee
J
Jacqueline • solo_traveller • ie
10
Pros:

This is our second year staying here and I would highly recommend it . Our one bed apartment was very spacious and the breakfast in the morning was lovely. The staff were very friendly and helpful. And it's a very short walk to the beach.

2026-04-29 • via Nuitee
D
Daniela • couple • de
9
2026-04-28 • via Nuitee
J
John • couple • gb
8
Great all inclusive break.
Pros:

Lovely pool, great staff and varied food selection.

2026-04-27 • via Nuitee
S
Shane • solo_traveller • ie
8
2026-04-26 • via Nuitee
C
Christian • family_with_children • fr
10
Pros:

Tout était parfait.

Cons:

Rien.

2026-04-26 • via Nuitee
V
Veronika • extended_group • sk
9
2026-04-24 • via Nuitee
M
Michaela • solo_traveller • sk
10
Pros:

Poloha je skvelá , blízko letiska ( ale nie je hlučné ) , pár metrov k moru a reštauráciám , parkovisko pred hotelom , potraviny hneď za rohom . Mali sme polpenziou, raňajky a večera boli super mali sme si z čoho vyberať.

Cons:

Prílišné upratovanie , nemali sme moznost zavesiť lístok na dvere nerušiť/ neupratovat . Keďže sme boli každý deň na výletoch a v izbe sme sa zdržiavali minimálne nebolo potrebné upratovať ale tety aj tak popratali , popravili posteľ a vyčistili kúpeľňu.

2026-04-24 • via Nuitee