CitiClub Hotel Melbourne

Hotels
7.4 (3013 reviews)
113 Queen Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Great location
Cons:
Noise from nightclub
Cleanliness concerns
Lack of amenities

Categories

Cleanliness
6.54
Rooms showing wear and tear, concerns about cleanliness in bathrooms.
Service
8.51
Staff were friendly and helpful throughout the stay.
Location
8.55
Convenient location near restaurants, shops, and transport.
Room Quality
7
Rooms comfortable but showing signs of age and noise issues.
Amenities
6.53
Limited amenities offered, lacking kitchen facilities and decent shower options.
Value for Money
6.99
Price higher than expected for the quality of stay. Could've been better.
Food and Beverage
6.54
No breakfast offered and limited food facilities in-room.
Overall Experience
8.51
Overall enjoyable stay despite issues with noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:47

Property Description

Luxurious Accommodation
CitiClub Hotel in Melbourne offers upscale accommodation at 412 Little Collins Street. The rooms are designed to provide comfort and style, ensuring a relaxing stay for all guests.

Vibrant Nightlife
Experience the excitement of our on-site nightclub, open on Friday and Saturday nights, as well as Public Holiday Eves. Dance the night away and create unforgettable memories during your stay at CitiClub Hotel.

Convenient Location
Located near iconic landmarks such as St Paul's Cathedral and Regent Theatre, CitiClub Hotel provides easy access to the best of Melbourne. With Tullamarine Airport just 19 km away, your journey to and from the hotel is convenient and stress-free.

Ready to experience luxury and excitement in the heart of Melbourne? Book your stay at CitiClub Hotel now!

Important information:

Please note that the CQ Nightclub is located on-site and open late on Friday and Saturday nights and public holiday eve's. Rooms will be subject to highly elevated noise levels. There are sometimes mid-week functions that may also affect noise levels.

Please note parking is available at 412 Little Collins Street, Melbourne and cannot be pre booked. Please ensure that your parking ticket is validated at the hotel reception before paying at the car park.

Please note that there is a 2% charge when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3013 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 6.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 8.51
M
Mark solo_traveller au
10
Great location
Pros:

The late checkout of 12 noon
Free room upgrade

Cons:

No onsite breakfast room

2026-07-25 via Nuitee
T
Tracey couple au
5
It served our purpose for a quick stopover on our way home after a holiday
Pros:

Location, good pricing and staff very friendly & helpful

Cons:

Bed was not the best, no doona just two sheets with a blanket in between and a very thin mattress cover under the bottom sheet.
The room and couches / chairs very dusty and felt unclean
I don’t really understand why we had to have a $100 hold on our credit card when we paid in full on check in

2026-07-23 via Nuitee
C
Cutmore solo_traveller au
8
Pros:

Location

Cons:

Nil

2026-07-21 via Nuitee
T
TANIKA couple au
1
2026-07-16 via Nuitee
D
David solo_traveller au
8
2026-07-15 via Nuitee
P
prisca family_with_children us
8
2026-07-12 via Nuitee
M
Mark couple au
9
We have a ball and want to use this as our regular city visit stay option.
Pros:

It’s great all round

Cons:

No

2026-07-07 via Nuitee
M
Mikhayla family_with_children au
1
Not the best
Pros:

It was clean

Cons:

Lighting was really bad, the night club attached should be at the top of any advertising because I had no idea til we got there and we had 2 kids and had just drove 9 hours and had to drive back straight away so lake of sleep wasn’t good. The aircon/heater wasn’t working. It was freezing and only had a little rug (no quilt or big blanket)

2026-07-05 via Nuitee
A
Ally couple au
7
Great location - average quality
Pros:

Incredible location - easy to walk to most places in CBD and Southbank

Cons:

Staff did not help with parking so we did not get a discount - an oversight by us but also staff did not mention. We also got told if we show are guest card we will get a discount at the bar upstairs but although they said a discount was applied there was no discount. On a Monday night also, there was a nightclub nearby that did night stop playing music until 5am and kept us awake.

2026-07-01 via Nuitee
L
Leesa solo_traveller au
9
Pros:

Location is amazing!

Cons:

Parking is easy, staff were wonderful, very accommodating and the surrounds location wise is top notch

2026-06-30 via Nuitee
P
Pat Avent solo_traveller au
7
Pros:

Clean, comfortable, facilities very good and location fabulous.

Cons:

The nightclub on the first floor was an issue regarding sleep. Sound proofing dulled the sound somewhat, but not sufficiently.

2026-06-28 via Nuitee
E
Emily couple au
5
Pros:

The room was spacious and clean - easy to get to.

Cons:

It is above a nightclub so you hear music until 5 in the morning. The adjoining rooms are not sound proof so can hear neighbours tv clear as day.

2026-06-28 via Nuitee
S
Saliba extended_group au
10
2026-06-27 via Nuitee
R
Robin solo_traveller au
9
very comforatable and excellent location
Pros:

Location was Excellent near Bank place and Collins Street. I found I was within 100m for most of my meetings.

Cons:

Location of bath taps is perhaps a little awkward.

2026-06-24 via Nuitee
A
Andrea extended_group au
9
2026-06-22 via Nuitee
Y
yka solo_traveller jp
10
Pros:

Location, room cleanliness, large room

2026-06-21 via Nuitee
B
Benjamin solo_traveller au
9
2026-06-19 via Nuitee
C
Connor couple au
9
Fabulous stay. I look forward to staying here again
Pros:

Wonderful spacious room with great restaurants and monuments all within a quick walk

Cons:

Nothing

2026-06-18 via Nuitee
S
Sheree couple au
8
2026-06-18 via Nuitee
B
beatrix couple au
10
Friendly staff , nice comfy beds and big room
Pros:

Spacious rooms and quiet area

Cons:

N/a

2026-06-11 via Nuitee