The Crown Hotel

Hotels
8 (8476 reviews)
Crown Place , Harrogate , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfy beds
Cons:
Cold rooms
Hairs found in bed
Hard pillows

Categories

Cleanliness
7
There were complaints about hairs found in the bed and some rooms described as having hard mattresses.
Service
9
Many reviews praised staff service, indicating warmth and helpfulness.
Location
9
Consistently highlighted as excellent with guests loving the central placement.
Room Quality
7.5
Rooms reported as cold and pillows were often mentioned as too hard.
Amenities
8
Amenities performed well overall, but some issues noted regarding outdated furniture and heating.
Value for Money
8
General consensus that the hotel offers good value, despite some issues.
Food and Beverage
7.5
Breakfast quality varied, with reports of it being cold on occasions.
Overall Experience
8
The overall sentiment is positive, with guests expressing a desire to return despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:18

Property Description

Luxurious Bedrooms with Egyptian Cotton Sheets
Indulge in a stay at The Crown Hotel where stylish bedrooms await you, boasting luxurious Egyptian cotton sheets for your comfort. Each room is uniquely styled, featuring both baths and showers for your relaxation. Enjoy modern amenities such as a flat-screen TV, music system, and internet connection during your stay.

Elegant Dining Options
Savor a delightful breakfast experience in the Churchill Suite, surrounded by oak-paneled walls and stained glass windows. For dinner, treat yourself to a European menu at The Place, a sophisticated bistro on-site. Looking for a casual drink or light meal? Head to The Place Bar for morning coffee or Henry’s Bar for a late-night lounge experience.

Convenient Location in Charming Harrogate
Explore the charming old town center of Harrogate, home to boutique shops, tearooms, and quaint restaurants. With Harrogate Rail Station just a 10-minute walk away, our hotel offers the perfect blend of luxury and convenience for your stay.

Book your stay at The Crown Hotel now for an unforgettable experience!

Important information:

Guests using wheelchairs and mobility scooters must inform the hotel prior to arrival, in order to make appropriate arrangements.

Please note that reservations for 7 nights or more will be subject to a different policy.

When booking for 9 rooms or more, different policies and additional supplements will apply.

Dogs can be accommodated at the property, but only in specific room types

This is a dog-friendly hotel, but dogs can only be accommodated in specific room types. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 8476 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
A
Andrew couple gb
8
Overall s good stay , but breakfast needs to improve
Pros:

Stopped s few times , like the location and rooms

Cons:

Executive breakfast poor , uncovered food on display , poached eggs not cooked

2026-06-27 via Nuitee
M
Margaret solo_traveller gb
5
Pros:

The staff were very good and helpful, told them didn't feel safe climing in and out of bath so they put a grab rail up. Ironing board was broken so they replaced it, the maid left dirty towels in the bath so had to wait an hour for replacements.

Cons:

Not adequate parking for disabled. Stairs up to room after the lift. Bath so high couldn't get in
No air conditioning just a fan provided. Carpets looked scruffy
Left a day earlier lots of people complaining they couldn't open a window in their room. Wouldn't stay there again ?

2026-06-27 via Nuitee
A
Annette couple gb
10
Enjoyed our stay for our wedding anniversary and looking forward to another stay at the crown .
Pros:

Close to the centre clean and quiet

Cons:

Needs some updates in the rooms and possibly a fridge in the rooms

2026-06-27 via Nuitee
K
Kerry solo_traveller gb
9
2026-06-27 via Nuitee
J
John solo_traveller gb
6
2026-06-27 via Nuitee
A
Adam couple us
7
Pros:

Location, bar in lobby

Cons:

No air conditioning, creaky floorboards

2026-06-27 via Nuitee
J
James couple gb
9
Great place, central, priced tight, good food, staff friendly
Pros:

We stay there often it’s great

2026-06-26 via Nuitee
M
Melanie solo_traveller gb
7
Friendly staff, decent hotel
Pros:

Its location , and the downstairs area was very classy

Cons:

The second floor was boiling hot and the wallpaper on our rooms ceiling was peeling off. Room 241

2026-06-26 via Nuitee
P
Pamela couple gb
6
It was ok
Pros:

Location in the centre

Cons:

Not enough power points in the room only 2 for kettle hair dryer fridge

2026-06-26 via Nuitee
J
Jane solo_traveller gb
8
2026-06-26 via Nuitee
R
Robert solo_traveller gb
10
Pros:

Everything was great staff were very helpful. Should out to the lovely girl who served our evening meal .😁😁

2026-06-25 via Nuitee
S
Stephen solo_traveller gb
8
Pros:

Non functioning extractor in bathroom, unable to turn TV towards sofa, either bracket is too short or in wrong place. Both striped chairs look good but extremely uncomfortable

Cons:

As above

2026-06-25 via Nuitee
C
Chris couple gb
9
Very comfortable Ideal for what we wanted
Pros:

Excellent food and location

Cons:

Parking was limited

2026-06-25 via Nuitee
W
William couple gb
9
Fantastic location with good food.
Pros:

Buffet breakfast was freshly cooked. Evening meal was excellent. Great location. Parked the car on sight and walked into Harrogate Town Centre. Must book parking in advance to make sure it’s available when you arrive.

Cons:

In certain areas the Jotel could do with a little tlc.

2026-06-25 via Nuitee
M
MalcolmJ solo_traveller gb
10
Pros:

Location

Cons:

It's old but run very well

2026-06-24 via Nuitee
D
David couple gb
7
Cheap and Cheerful
Pros:

The location, friendly helpful staff.

Cons:

Room was very tired and dated. Breakfast didn’t start until 7:30, I had to leave before it started, I paid for and missed breakfast as a result. It’s also £15 to park there for 1 night.

2026-06-24 via Nuitee
R
Ronald solo_traveller gb
9
Pros:

Everything was good

From staff to the service

Cons:

N/a

2026-06-24 via Nuitee
L
Lesley solo_traveller gb
10
Pros:

Great position lovely room overlooking the town

Cons:

Initial problem with parking I had reserved a space but it took the receptionist 15 minutes to sort out a space for us, I hit the impression that it had Bern taken by someone else.thrn we got to our room the TV was not working but maintenance came very quickly and sorted it out.Not a good first impression, but after that it was a lovely stay

2026-06-24 via Nuitee
J
Jay family_with_children gb
10
Excellent hotel close to the city centre with very friendly staff
Pros:

Clean, spacious room. Very good buffet breakfast. Very supportive staff. Very close to the city centre.

Cons:

Nothing

2026-06-24 via Nuitee
T
Tuija couple gb
4
2026-06-24 via Nuitee