The Crown Hotel

Hotels
8 (8732 reviews)
Crown Place , Harrogate , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfy beds
Cons:
Cold rooms
Hairs found in bed
Hard pillows

Categories

Cleanliness
7
There were complaints about hairs found in the bed and some rooms described as having hard mattresses.
Service
9
Many reviews praised staff service, indicating warmth and helpfulness.
Location
9
Consistently highlighted as excellent with guests loving the central placement.
Room Quality
7.5
Rooms reported as cold and pillows were often mentioned as too hard.
Amenities
8
Amenities performed well overall, but some issues noted regarding outdated furniture and heating.
Value for Money
8
General consensus that the hotel offers good value, despite some issues.
Food and Beverage
7.5
Breakfast quality varied, with reports of it being cold on occasions.
Overall Experience
8
The overall sentiment is positive, with guests expressing a desire to return despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:18

Property Description

Luxurious Bedrooms with Egyptian Cotton Sheets
Indulge in a stay at The Crown Hotel where stylish bedrooms await you, boasting luxurious Egyptian cotton sheets for your comfort. Each room is uniquely styled, featuring both baths and showers for your relaxation. Enjoy modern amenities such as a flat-screen TV, music system, and internet connection during your stay.

Elegant Dining Options
Savor a delightful breakfast experience in the Churchill Suite, surrounded by oak-paneled walls and stained glass windows. For dinner, treat yourself to a European menu at The Place, a sophisticated bistro on-site. Looking for a casual drink or light meal? Head to The Place Bar for morning coffee or Henry’s Bar for a late-night lounge experience.

Convenient Location in Charming Harrogate
Explore the charming old town center of Harrogate, home to boutique shops, tearooms, and quaint restaurants. With Harrogate Rail Station just a 10-minute walk away, our hotel offers the perfect blend of luxury and convenience for your stay.

Book your stay at The Crown Hotel now for an unforgettable experience!

Important information:

Guests using wheelchairs and mobility scooters must inform the hotel prior to arrival, in order to make appropriate arrangements.

Please note that reservations for 7 nights or more will be subject to a different policy.

When booking for 9 rooms or more, different policies and additional supplements will apply.

Dogs can be accommodated at the property, but only in specific room types

This is a dog-friendly hotel, but dogs can only be accommodated in specific room types. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Guest Reviews

8
Based on 8732 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
Mark couple gb
8
Good hotel.in good location
2026-08-15 via Nuitee
E
Elaine solo_traveller gb
8
Pros:

Friendly staff. Clean but old fashioned

2026-08-15 via Nuitee
G
Gerard extended_group gb
6
On the whole very pleasant. Friendly staff, good breakfast but a fridge or mini bar in the room would’ve been nice.
Pros:

The location was excellent, breakfast was good and served by friendly staff. Parking was available at the hotel.

Cons:

Although we had ‘executive’ rooms there was no mini bar or fridge. The rooms were extremely hot and humid (I realise the weather was very hot during our stay and the hotel has no control over that) and although a fan was supplied it was insufficient. Outside the rooms it was a fair bit cooler.

2026-08-15 via Nuitee
S
Samantha couple gb
1
Great location. No customer service. Noisy room. Poor breakfast.
Pros:

Great location.

Cons:

Constant sound of running water outside the window. Found it hard to get to sleep. Reported to front desk who said they would send someone up to the room to investigate but no one came. Reported at reception but not interested. We thought the price was too good to be true as it was reasonable for Harrogate but obviously the noise in the room is probably why along with tired decor and furnishings The breakfast was very mediocre-the atmosphere was canteen like no frills, one coffee machine out of order and huge queue for the working one. Not special in any way or form.

2026-08-15 via Nuitee
M
Marcus solo_traveller gb
8
Pros:

The building is spectacular and the staff we spoke to were very helpful.
Ideally situated for walking to town (up hill walk about 5mins)
We stayed for 4 nights using it as a base to go to surrounding places via train.

Cons:

The room we had was small and very tired. Needed redecorating . TV didn't work on arrival but someone was quick to fix this. The laminate on the furniture was bubbling in places. Bath surround was pealing and toilet roll was very cheap and thin.

2026-08-15 via Nuitee
C
Caroline couple gb
8
Very enjoyable and relaxed.
Pros:

Beautiful interior, excellent customer service, polite helpful staff. Easy parking facilities and access to room.
Very comfortable and clean.

Cons:

The room was very warm due to extreme weather conditions and would benefit some kind of air conditioning

2026-08-14 via Nuitee
A
Andrea solo_traveller it
9
2026-08-14 via Nuitee
W
Wes solo_traveller gb
8
Pros:

Good location.

Cons:

Overly chatty night porter

2026-08-14 via Nuitee
M
Matthew couple gb
7
2026-08-14 via Nuitee
J
Jefferson solo_traveller gb
5
Pros:

Location brilliant

Cons:

The room was in a very poor state needs a massive refurbishment

2026-08-14 via Nuitee
S
Shirley extended_group gb
9
A lovely overnight stay with family. Staff very friendly and helpful. Breakfast was good a couple of items needed refill
Pros:

Loved the location and the room was comfortable and clean.

Cons:

Nothing

2026-08-14 via Nuitee
I
IAN solo_traveller gb
10
Pros:

Everything

2026-08-13 via Nuitee
R
Ray solo_traveller gb
10
Fabulous...
Pros:

Great spacious suite...excellent executive breakfast in The Place where the service was first class.

Cons:

Having to leave...

2026-08-13 via Nuitee
B
Barry couple gb
9
2026-08-13 via Nuitee
J
Julie solo_traveller gb
8
Pros:

The room was large and the bed comfortable. The facilities were good

Cons:

The bathroom was a little jaded and the shower was poor

2026-08-13 via Nuitee
M
Margaret solo_traveller gb
10
Pros:

The hotel was central & close to all facilities

Cons:

Nothing was an excellent stay

2026-08-13 via Nuitee
P
Paula couple gb
4
Awful
Pros:

Nothing. Room was depressing, looking out at a brickwall. Room was dreary, certainly not what I saw on booking.com. Breakfast was cold. Nice cup of tea to be fair

Cons:

Room was depressing, dirt on curtains and on net curtains. Window onto a brick wall that was all peeling. Room was dark and dreary. Breakfast was cold

2026-08-13 via Nuitee
E
Eckhard couple de
9
Gute Lage, gute Küche
Pros:

Lage, Stil des Gebäudes

Cons:

Theater um Platz fürs Abendessen, obwohl der Saal nie mehr als halbvoll war.

2026-08-13 via Nuitee
M
Mark solo_traveller gb
8
Pros:

The location is great for walking straight to centre. Breakfast was nice.

2026-08-13 via Nuitee
R
Richard solo_traveller nl
7
2026-08-12 via Nuitee