Hotel AF Valle Orotava

Hotels
8.5 (2637 reviews)
Cupido, 12 , Puerto de la Cruz , es
+34 822 72 02 80

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
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Review Highlights

Pros:
Cleanliness
Good service
Great location
Nice rooftop amenities
Cons:
Food quality
External noise
Limited parking

Categories

Cleanliness
8.39
The hotel is described as clean, but some issues were mentioned regarding the toilet maintenance.
Service
9.36
Reception staff were described as helpful and service-minded, making a good first impression.
Location
9.4
The location is praised as centrally located and near good cafes and restaurants.
Room Quality
7.85
Rooms were comfortable, but some mentioned issues with room sizes and external noise.
Amenities
8.88
The rooftop pools and bar were highlighted as great amenities.
Value for Money
8.34
Some concerns regarding food quality and dining costs affect the overall value perception.
Food and Beverage
6.89
Food quality was criticized, especially regarding the breakfast and restaurant offerings.
Overall Experience
8.86
Overall, a positive experience with emphasis on location, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Luxurious 4-Star Stay in Puerto de la Cruz

Modern Facilities and Stunning Views: Hotel AF Valle Orotava offers beautifully renovated rooms with sea and Teide views, a rooftop terrace, and a heated saltwater pool for a truly relaxing stay.

Delicious Dining Options: Indulge in a variety of culinary delights at the buffet and à la carte restaurants, ensuring a satisfying dining experience during your stay.

Convenient Location with Nearby Attractions: Explore the vibrant Puerto de la Cruz with ease, as the hotel is within walking distance to popular attractions like Loro Parque, Playa Jardín, and the Botanical Garden. With so much to see and do nearby, your stay at Hotel AF Valle Orotava promises to be unforgettable.

Book your stay now at Hotel AF Valle Orotava for a perfect blend of luxury, comfort, and convenience.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

8.5
Based on 2637 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.86
B
Blanca Emilia • couple • es
6
2026-08-08 • via Nuitee
A
Andreas • solo_traveller • es
8
2026-08-05 • via Nuitee
S
Sairanac • couple • es
8
Bien, pero mejorable
Pros:

Era tranquilo, tenias todo a mano

Cons:

Las comidas, y que las camas al juntarlas y tener ruedas pues se movian (no tenian freno)

2026-07-23 • via Nuitee
D
Domingo • solo_traveller • es
8
2026-07-21 • via Nuitee
M
Miriam • solo_traveller • es
8
2026-07-21 • via Nuitee
A
Andrés Zeus • solo_traveller • es
6
2026-07-20 • via Nuitee
A
Antonio Javier • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-07-20 • via Nuitee
C
Carlos • couple • es
4
Pros:

La piscina situada en a planta alta, y la amabilidad del servicio de limpieza de las habitaciones.

Cons:

Hotel bastante desangelado, sin alma, anónimo. En recepción me entregaron la factura a nombre de otro cliente con un precio diferente y activaron la tarjeta de forma que me permitió abrir una habitación errónea y ocupada. Pudo ser un malentendiido muy enojoso pero afortunadamente el otro cliente lo entendió. Bufet bastante variado pero de calidad escasa. Muy difícil aparcamiento en la zona. Poco aislamiento acústico de la habitación contigua. Luz de emergencia encendida permanentemente en el baño que alcanza al dormitorio por la puerta acristalada.

2026-07-19 • via Nuitee
B
Betsy36🦄 • solo_traveller • es
10
2026-07-19 • via Nuitee
R
Ricardo • extended_group • es
9
2026-07-19 • via Nuitee
M
Miriam • family_with_children • es
10
2026-07-18 • via Nuitee
L
lidia • couple • es
10
Pros:

Todo en general

2026-07-16 • via Nuitee
B
Beatriz • solo_traveller • es
10
Pros:

La atención recibida

2026-07-16 • via Nuitee
J
Josi1973 • solo_traveller • es
10
Pros:

Alojamiento perfecto

2026-07-16 • via Nuitee
L
lidia • couple • es
10
Pros:

La amabilidad del personal desde la recepción hasta la piscina

2026-07-15 • via Nuitee
F
Francisco Alexis • solo_traveller • es
10
Pros:

En líneas generales todo

2026-07-14 • via Nuitee
Y
Yumar delgado • solo_traveller • es
10
Pros:

Me gusto todo la tranquilidad el personal. Muy bien volveremos aunque. Ya somos cliente de varios años gracias

2026-07-11 • via Nuitee
I
Iñaki • solo_traveller • es
9
2026-07-11 • via Nuitee
A
Alejandro • couple • es
10
Excelente, volveremos
Pros:

Todo en general, todo muy nuevo y cómodo.

2026-07-08 • via Nuitee
P
Piotr Marek • couple • es
10
Hotel nuevo limpio y bien situado.
Pros:

Muy buena ubicación cerca del centro, habitaciones nuevas, camas muy cómodas. Desayuno muy bueno el bufete muy amplio.

Cons:

El horario de desayuno podría ser más amplio hasta las 10.30 u 11.00

2026-07-07 • via Nuitee