Hotel AF Valle Orotava

Hotels
8.5 (2647 reviews)
Cupido, 12 , Puerto de la Cruz , ES

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Nice rooftop amenities
Cons:
Food quality
External noise
Limited parking

Categories

Cleanliness
8.39
The hotel is described as clean, but some issues were mentioned regarding the toilet maintenance.
Service
9.36
Reception staff were described as helpful and service-minded, making a good first impression.
Location
9.4
The location is praised as centrally located and near good cafes and restaurants.
Room Quality
7.85
Rooms were comfortable, but some mentioned issues with room sizes and external noise.
Amenities
8.88
The rooftop pools and bar were highlighted as great amenities.
Value for Money
8.34
Some concerns regarding food quality and dining costs affect the overall value perception.
Food and Beverage
6.89
Food quality was criticized, especially regarding the breakfast and restaurant offerings.
Overall Experience
8.86
Overall, a positive experience with emphasis on location, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Luxurious 4-Star Stay in Puerto de la Cruz

Modern Facilities and Stunning Views: Hotel AF Valle Orotava offers beautifully renovated rooms with sea and Teide views, a rooftop terrace, and a heated saltwater pool for a truly relaxing stay.

Delicious Dining Options: Indulge in a variety of culinary delights at the buffet and à la carte restaurants, ensuring a satisfying dining experience during your stay.

Convenient Location with Nearby Attractions: Explore the vibrant Puerto de la Cruz with ease, as the hotel is within walking distance to popular attractions like Loro Parque, Playa Jardín, and the Botanical Garden. With so much to see and do nearby, your stay at Hotel AF Valle Orotava promises to be unforgettable.

Book your stay now at Hotel AF Valle Orotava for a perfect blend of luxury, comfort, and convenience.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

8.5
Based on 2647 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.86
O
Oscar • couple • es
9
Prácticamente perfecta
Pros:

Todo menos uno de los recepcionistas que era un poco antipático x todo lo demás de 10

2026-11-07 • via Nuitee
S
Santiago • family_with_children • es
10
2026-11-07 • via Nuitee
V
Vincenzo • couple • it
7
2026-11-07 • via Nuitee
L
Leo • couple • es
7
Pros:

La habitacion la cual estba era ideal

Cons:

Un mujer de limpieza, rubia con coleta me dijo que la habitacion estaba sucia cuando no era asi me hizo sentir mal i no me dirijio la palabra,miy miserable de su parte decir eso .

2026-11-07 • via Nuitee
S
séverine • extended_group • be
6
2026-11-06 • via Nuitee
T
Thorbjorg • solo_traveller • es
9
Mér leið mjög vel á hótelinu og það munar öllu að hafa svona frábært starfsfólk á öllum svæðum.
Pros:

Morgunmaturinn var mjög góður og fjölbreyttur. Starfsfólkið til fyrirmyndar.

Cons:

Mér þótti bar svæðið ekki aðlaðandi, sérstaklega fannst mér húsgögnin óþægileg og fráhrindandi að sitja þar.

2026-11-06 • via Nuitee
A
Ana Daria • couple • ro
10
2026-11-06 • via Nuitee
S
Sahana thimmappa • solo_traveller • in
10
Good
Pros:

Overall

Cons:

Everything

2026-11-05 • via Nuitee
A
Antonio Oscar • family_with_children • es
10
Escapada romántica
Pros:

Las instalaciones
Las piscinas
Personal muy profesional

2026-11-04 • via Nuitee
S
Sara • family_with_children • es
7
Pros:

Todo

2026-11-04 • via Nuitee
D
David • couple • es
10
2026-11-03 • via Nuitee
M
María • couple • es
9
2026-11-02 • via Nuitee
J
James • couple • gb
8
The hotel worked for us. No problems.
Pros:

Room as smart as we hoped it might be, hotel very clean and tidy but a little soulless - felt like it was used to bigger things. Breakfast good, pools were nice and no fighting over sunbeds etc (though we weren't sun-drenched)

Cons:

Was happy with everything.

2026-11-02 • via Nuitee
P
Paoladl • family_with_children • es
8
2026-11-01 • via Nuitee
O
Oksana • couple • ch
10
2026-11-01 • via Nuitee
S
SILVIA • family_with_children • es
9
Pros:

Piscina climatizada vistas Teide

2026-11-01 • via Nuitee
V
Vicmanuel • solo_traveller • es
10
2026-11-01 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-10-31 • via Nuitee
Ávila Hernández • family_with_children • es
10
2026-10-27 • via Nuitee
H
Hernandez Gonzalez • couple • es
10
2026-10-26 • via Nuitee