Hotel AF Valle Orotava

Hotels
8.5 (2647 reviews)
Cupido, 12 , Puerto de la Cruz , ES
+34 822 72 02 80

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Good service
Great location
Nice rooftop amenities
Cons:
Food quality
External noise
Limited parking

Categories

Cleanliness
8.39
The hotel is described as clean, but some issues were mentioned regarding the toilet maintenance.
Service
9.36
Reception staff were described as helpful and service-minded, making a good first impression.
Location
9.4
The location is praised as centrally located and near good cafes and restaurants.
Room Quality
7.85
Rooms were comfortable, but some mentioned issues with room sizes and external noise.
Amenities
8.88
The rooftop pools and bar were highlighted as great amenities.
Value for Money
8.34
Some concerns regarding food quality and dining costs affect the overall value perception.
Food and Beverage
6.89
Food quality was criticized, especially regarding the breakfast and restaurant offerings.
Overall Experience
8.86
Overall, a positive experience with emphasis on location, cleanliness, and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Luxurious 4-Star Stay in Puerto de la Cruz

Modern Facilities and Stunning Views: Hotel AF Valle Orotava offers beautifully renovated rooms with sea and Teide views, a rooftop terrace, and a heated saltwater pool for a truly relaxing stay.

Delicious Dining Options: Indulge in a variety of culinary delights at the buffet and à la carte restaurants, ensuring a satisfying dining experience during your stay.

Convenient Location with Nearby Attractions: Explore the vibrant Puerto de la Cruz with ease, as the hotel is within walking distance to popular attractions like Loro Parque, Playa Jardín, and the Botanical Garden. With so much to see and do nearby, your stay at Hotel AF Valle Orotava promises to be unforgettable.

Book your stay now at Hotel AF Valle Orotava for a perfect blend of luxury, comfort, and convenience.

Important information:

Room rates on 25 and 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Location

Guest Reviews

8.5
Based on 2647 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.86
A
Armand • couple • fr
9
2026-10-13 • via Nuitee
N
Nuria • family_with_children • es
8
2026-10-13 • via Nuitee
S
Santiago • solo_traveller • es
9
2026-10-13 • via Nuitee
A
Apertol • solo_traveller • es
10
Pros:

La ubicación a dos pasos de la estación de guaguas de El Puerto de La Cruz

2026-10-12 • via Nuitee
E
Eimy • couple • es
8
Buen establecimiento con cosas que mejorar
Pros:

La piscina climatizada y la atención del personal de limpieza y del buffet

Cons:

Que no se nos especificó desde un principio que lo que estaba dentro del mini bar de la habitación había q pagarlo ya que en otros hoteles no dejan de cortesía.
Las camas son extremadamente incómodas al dormir y ya que tienen unas ruedas y se mueven al más mínimo movimiento, además de que pedí una cama doble y me dieron dos camas gemelas, por otro lado, la ducha era algo incómoda ya que se salía todo el agua al baño.

2026-10-12 • via Nuitee
O
OLEGARIO • solo_traveller • es
9
2026-10-12 • via Nuitee
A
Arturo • solo_traveller • es
6
Pros:

La ubicación. Y el personal muy agradable

Cons:

La piscina muy mal mantenida. Mucho moho en el rejunte focos sueltos y rejillas del fondo rora se cuelan los pies. Pueden tener un problema. La comida del bufete no muy elaborada la verdad mucho que desear.
El mini bar no enfría nada de nada ni un poco

2026-10-12 • via Nuitee
E
Edward • couple • gb
9
Would stay there again.
Pros:

Handy for cafes, restaurants, the charming square, the harbour, bus station. Rooftop pool area very nice, great views. Very helpful staff.

2026-10-10 • via Nuitee
L
lisa • solo_traveller • gb
10
Pros:

Everything, comfy beds,lovely room, loved the roof top swimming pools and bar,so much choice for breakfast.

2026-10-09 • via Nuitee
M
Monika • solo_traveller • nl
10
2026-10-07 • via Nuitee
S
Sophie,WeiQing • family_with_children • ch
8
Gut gefallen
Pros:

Rezeption ,Empfangshalle → Frühstücksraum.Lage gut. Ins Zentrum kann man zu Fuß laufen. Man sollte jedoch beachten, dass der Weg einbisschen bergauf führt.

Cons:

Es steht leider kein Parkplatz zur Verfügung. Am Straßenrand kann man jedoch kostenlos parken. Ihr müsst einfach etwas Geduld haben, um einen freien Parkplatz zu finden.

2026-09-16 • via Nuitee
J
julia • solo_traveller • es
9
2026-09-15 • via Nuitee
L
Linda • couple • nl
9
2026-09-14 • via Nuitee
B
Bienes • solo_traveller • es
8
2026-09-10 • via Nuitee
D
Domingo • solo_traveller • es
8
Pros:

La ubicación, la comodidad de sus habitaciones, el personal agradable

Cons:

Los precios de las habitaciones

2026-09-08 • via Nuitee
J
Jorge Nicolas • solo_traveller • es
10
2026-09-07 • via Nuitee
L
Lissy • couple • es
10
2026-09-06 • via Nuitee
A
Akewa • solo_traveller • es
7
Pros:

Ubicación y confort

Cons:

Problema de aparcamiento. El diseño de la habitación es moderno, pero el baño no tiene nada de privacidad, es abierto y la mampara transparente. La habitación estaba sucia.

2026-09-06 • via Nuitee
Y
Yésica • solo_traveller • es
10
2026-09-06 • via Nuitee
O
Oscar • couple • es
9
2026-09-06 • via Nuitee