Hyatt Place Washington DC/US Capitol

Hotels
Hyatt Place
7.4 (3817 reviews)
33 New York Avenue NE , Washington , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
No hot water
Expensive parking

Categories

Cleanliness
6.61
No hot water and cleanliness issues mentioned, impacting the experience.
Service
8.58
Staff were proactive and accommodating despite hot water issues.
Location
8.62
Excellent location mentioned in multiple reviews, close to key attractions.
Room Quality
7.57
Rooms are generally good but impacted by lack of hot water.
Amenities
7.1
Amenities mentioned lack heating in bathrooms and breakfast issues.
Value for Money
6.56
Some felt the value was lacking due to high parking fees and service issues.
Food and Beverage
7.11
Breakfast is noted as repetitive; however, restaurant quality is praised.
Overall Experience
7.08
Experience marred by water issues but improved by customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:08

Property Description

Convenient Location in NoMa Neighbourhood
Hyatt Place Washington DC/US Capitol, just 2.7 km from The White House, offers free WiFi access and comfortable rooms with modern amenities.

On-Site Dining and 24-Hour Services
Guests can enjoy the convenience of on-site dining with The Gallery menu available 24/7, featuring a variety of delicious options. Additionally, the hotel provides a 24-hour front desk and luggage storage for guests' ease.

Close Proximity to Major Attractions
Located near The Smithsonian Institution and Dupont Circle, and with the Noma - Gallaudet U metro station nearby, exploring Washington D.C. is a breeze from Hyatt Place.

Experience comfort and convenience at Hyatt Place Washington DC/US Capitol - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 16, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

7.4
Based on 3817 reviews
Cleanliness: 6.61
Service: 8.58
Location: 8.62
Room Quality: 7.57
Amenities: 7.1
Value for Money: 6.56
Food and Beverage: 7.11
Overall Experience: 7.08
C
christL5158XG Family
10
Awesome!!
Pros:

Its a vaule hotel, staff was friendly and very helpful. Especially Jerome D , he was the best. Helping us out with getting things we needed on the night shift. Thank you to all the staff. The breakfast staff was very helpful as well. They all made our trip to DC wonderful. Will recommend.

2026-05-30 via Tripadvisor
K
Kaushal family_with_children us
8
Pros:

Room
Location
Breakfast

Cons:

Valet parking was not available and when we checked in system was crashed and did not get a room key

2026-05-30 via Nuitee
K
Kreutz extended_group de
10
2026-05-30 via Nuitee
T
Tracy solo_traveller us
4
2026-05-29 via Nuitee
T
Türk family_with_children tr
7
2026-05-29 via Nuitee
I
Ivelisse solo_traveller us
7
Pros:

El desayuno valía la pena tipo buffet

Cons:

El ballet parcking no era incluido en la habitación

2026-05-29 via Nuitee
C
Conrad family_with_children us
7
Won’t stay here again
Pros:

Close to the American Mall

Cons:

No parking—had to pay $15 a day to park. It advertised parking but didn’t say you had to pay extra and walk a block to park.
Also, the pillows were old and uncomfortable and the pull-out sofa was very uncomfortable

2026-05-29 via Nuitee
K
kimberlytY8663BG NONE
8
Wonderful Stay
Pros:

Great location and convenient to stores and restaurants within walking distance, clean hotel, good size room with great view, nice staff, usual items on breakfast buffet. Overall, I will definitely stay at this hotel again!

2026-05-28 via Tripadvisor
M
Maria family_with_children us
10
Pros:

The staff were very helpful and nice, they offered extra bed sheets,pillows and blankets with no extra cost.

2026-05-28 via Nuitee
M
Mustafa family_with_children tr
6
Pros:

Breakfast so so

Cons:

Not clean rooms , parking is very expensive

2026-05-28 via Nuitee
9
968jamiev NONE
6
Not up to Hyatt standards
Pros:

This hotel did not meet my expected standards for a Hyatt property. Outward appearance was fine but the maintenance is clearly lagging.

2026-05-27 via Tripadvisor
M
Marta solo_traveller pt
8
2026-05-27 via Nuitee
I
Indrajit couple in
2
Easily avoidable
Pros:

Nothing really.

Cons:

Location; cleanliness, age of the rooms; bathroom quality and shower water pressure was poor. Bath towels the size of large hand towels!

2026-05-27 via Nuitee
V
Vaishali family_with_children us
9
it was a comfortable, and excellent location and stay in Washington DC
Pros:

Beakfast had good healthy choices. Room size was very good. Number of towels was great.

Cons:

Nothing to complain really.

2026-05-27 via Nuitee
N
Natalia solo_traveller gb
9
2026-05-27 via Nuitee
P
pramnauthr NONE
2
It could be better with better management
Pros:

There are several areas that need significant improvement:

Valet Parking – There was only one valet attendant, resulting in a 15-minute wait. That is not an acceptable valet experience. Additionally, it was unclear where the vehicle was being stored. The attendant driving the vehicle barely spoke English, which raised concerns about communication and understanding traffic and safety procedures.
Room Cleanliness – The room was not properly cleaned. There was hair found on both the bed and in the bathroom, which is unacceptable for any hotel stay.
Remote Control Hygiene – The television remote control was sticky and visibly dirty, indicating poor sanitation standards.
Bathroom Installation Issues – The bathroom sink appears to have been installed improperly. Water leaks because the faucet is positioned too close to the edge instead of being centered over the sink.
Towel Storage Design – The towels are stored inside the shower area, which is unsanitary and poorly designed. Towels can easily become wet from shower use, defeating the purpose of keeping them clean and dry.

2026-05-26 via Tripadvisor
W
Wesam solo_traveller us
6
2026-05-26 via Nuitee
K
Kathleen couple us
10
Great place to stay and enjoy Washington D.C.
Pros:

Breakfast was amazing.

Cons:

Parking fee.

2026-05-26 via Nuitee
G
Ganesh extended_group us
6
Uncomfortable, but decent location and good breakfast
Pros:

Decent location- close to red metro line
Ubers to most DC attractions easy and about a 10 min ride
Breakfast was good

Cons:

1. Bathroom door would not lock as lock was broken and front desk said that is how it is. As we were a family traveling, it was not comfortable
2. The shower head was not good! Forced water at speeds that hurt your body. All options on shower head were similarly uncomfortable to use. Common Hyatt...over 200 dollars a night charge should make stay more comfortable
3. There was some kind of a leak outside our window on 8th floor. Kept dripping and falling on a metallic structure all night creating a constant noise.

2026-05-26 via Nuitee
A
AVIA family_with_children us
8
Good value for city center
Pros:

Very clean room
Great bed and facilities
Great big window city view
Parking in the street
Near lots of restaurants

Cons:

Crowded breakfast
Crowded lobby

2026-05-26 via Nuitee