Soft Win Hotel São Luís

Hotels
8 (5223 reviews)
Rua 28, Lote 04, Quadra 21, nº 04 , São Luís , BR

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location (near airport, historic center, beach)
Generally clean rooms
Friendly/cordial staff
Comfortable beds/rooms mentioned by some
24h reception and parking available
Tranquility mentioned by guests
Some reports of good breakfast
Cons:
Small/very cramped bathrooms
Dated or worn room installations
Limited amenities (minimal towels, small amenity kit, no hair dryer)
Breakfast often extra and limited in variety
Occasional poor bathroom cleanliness/odor
Elevator problems and slow reception in some cases
Extra charges for blankets and minibar not stocked
Room issues like windows facing a wall or incorrect bed setup

Categories

Cleanliness
8
Many guests report the hotel as clean and comfortable, though some mention poor bathroom cleanliness, odors and a generally dated appearance in places.
Service
9
Staff frequently described as cordial and helpful; 24h reception and attentive service noted, but there are isolated reports of slow check-in and chaotic reception moments.
Location
9.5
Consistently praised across reviews: excellent location near airport, historic center and beach, close to restaurants and conveniences.
Room Quality
6.5
Multiple complaints about small or cramped bathrooms, old and broken fixtures, windows facing a wall, bed arrangements and occasional maintenance issues.
Amenities
6.5
Amenities are minimal for a beach/airport hotel: limited towels, very small amenity kit, no consistent hair dryer, minibar often empty and charges for items like blankets were reported.
Value for Money
7.5
Mixed impressions: some call it good value/cost-benefit, while others criticize extra charges (breakfast, blankets) and feel breakfast does not justify its price.
Food and Beverage
7
Breakfast reviews are mixed — some positive comments but frequent notes about limited variety, extra cost and occasional service delays.
Overall Experience
10
Overall very positive impression driven by location, generally good cleanliness and courteous staff; room size/amenity issues detract but many guests would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:51

Property Description

Modern Accommodations

Soft Win Hotel São Luís offers stylish guestrooms with essential amenities like free Wi-Fi, air conditioning, and flat-screen TVs. The clean and modern décor creates a comfortable environment for your stay.

Convenient Location

Located just 4 km from São Luís City Centre and a short walk from Praia da Ponta d’Areia Beach, our hotel provides easy access to both city attractions and the seaside. Additionally, various dining options are within a 2-minute walk, offering culinary convenience.

Nearby Attractions

Explore the nearby Lagoa da Jansen Lagoon, São Luís Historic Centre, and Marechal Cunha Machado International Airport, all within a reasonable distance from the hotel. Whether for leisure or business, our location caters to your travel needs.

Book your stay at Soft Win Hotel São Luís for a seamless blend of comfort, convenience, and accessibility.

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

When traveling with pets, please note that an extra charge of 52.50 per pet, per night applies. Please note that a maximum of 1 pet per apartment is allowed. Please note that the property can only allow pets with a maximum weight of 15 kilos.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLZ

Location

Guest Reviews

8
Based on 5223 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 10
A
ANA LUCIA • couple • br
7
Boa localização para uma estadia rápida em São Luís.
Pros:

Hotel simples, mas com uma boa localização. A equipe era atenciosa.

Cons:

O elevador era muito antigo.

2026-09-18 • via Nuitee
R
Ronaldo Pereira • solo_traveller • br
10
Pros:

Hotel excelente

2026-09-18 • via Nuitee
V
Veronica Alves • solo_traveller • br
8
2026-09-17 • via Nuitee
R
Rodrigo • couple • br
9
Custo benefício bom
Pros:

Localização e praticidade.

Cons:

Quartos com ar condicionado fazendo barulho e roupas de camas e banho algumas com manchas e velhas.

2026-09-17 • via Nuitee
J
Jayron • extended_group • br
10
Pros:

O hotel é muito bom! Tudo bem organizado e confortável. O restaurante 24 horas é maravilhoso e faz toda a diferença durante a estadia. Estou gostando bastante!

2026-09-17 • via Nuitee
S
Sthefani • couple • br
5
Pros:

Cama confortável e espaço para trabalho com a escrivaninha. Quarto limpo. O restaurante, que é terceirizado, fornece boas refeições por um preço razoável.

Cons:

Banheiro minúsculo, principalmente a parte do box. Se fosse uma pessoa gorda/obesa não caberia dentro do box. O hotel não disponibiliza cobertor, tendo apenas opção de manta mediante pagamento de taxa e mesmo assim não tinha nenhuma disponível no dia que eu me hospedei. Também não tem travesseiro extra.

2026-09-16 • via Nuitee
D
dos santos pereira guimarães • couple • br
9
Muito bom
Pros:

Café da manhã muito bom

Cons:

Café ser incluso Muito

2026-09-16 • via Nuitee
O
Ozorio • solo_traveller • pt
8
Boa
Pros:

Da localização excelente

Cons:

Não se aplica

2026-09-15 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-09-15 • via Nuitee
Y
Yasmin • couple • br
8
2026-09-15 • via Nuitee
A
Ana • solo_traveller • br
10
2026-09-15 • via Nuitee
L
Luciene Cristina • solo_traveller • br
4
Pros:

Localização, comida.

Cons:

Cama e travesseiros ruins, ar condicionado ruim, barulho, chuveiro ruim e pia suja.

2026-09-14 • via Nuitee
C
Caldas • couple • br
8
Boa
Pros:

O café eh mto bom

Cons:

O banheiro do quarto

2026-09-14 • via Nuitee
G
Gilvany • solo_traveller • br
6
Pros:

as instalações são de médio conforto, procurei uma colcha ou cobertor não tinha disponível. Estava em reunião pela manhã quando fui surpreendida por batida na porta para fazer detetização no banheiro.

2026-09-14 • via Nuitee
S
Sílvio • solo_traveller • br
10
2026-09-13 • via Nuitee
L
Luana • couple • br
10
Muito bom é pertinho da praia
Pros:

Tudo !! Limpeza, organização

Cons:

Tudo ótimo !!

2026-09-13 • via Nuitee
I
ivis • couple • br
10
2026-09-13 • via Nuitee
L
Lilya • solo_traveller • am
7
2026-09-13 • via Nuitee
A
Aline • solo_traveller • br
10
Ótima
Pros:

Cama confortável

Cons:

Banheiro água escorrendo

2026-09-12 • via Nuitee
J
Joaquin Manuel • solo_traveller • es
8
Pros:

La habitación estaba bien para una noche, la relación calidad precio está bien. Todo limpio y bastante amplio

2026-09-12 • via Nuitee