Hilton Garden Inn New York - Times Square Central

Hotels
Hilton Garden Inn
8 (1943 reviews)
136 West 42nd Street , New York , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great customer service
Centrally located and convenient
Cons:
No free breakfast available

Categories

Cleanliness
7.75
Rooms were cleaned every day and generally well-maintained.
Service
8.75
Exceptional customer service from the staff, especially iBeth and Joe.
Location
8.75
Centrally located, within walking distance to major attractions.
Room Quality
7.75
Rooms were cozy, clean, and well-equipped.
Amenities
7.75
Standard quality for this hotel tier.
Value for Money
7.75
Better prices compared to neighboring hotels.
Food and Beverage
7.75
The restaurant and room service were delicious.
Overall Experience
7.75
Positive overall experience, enhanced by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:44

Property Description

Central Location in New York City

Luxurious Rooms and Amenities

Convenient Facilities and Services

Book your stay at Hilton Garden Inn New York - Times Square Central for a prime location in the heart of the city, just steps away from Times Square and Broadway. Indulge in our well-appointed rooms equipped with modern conveniences like flat-screen TVs, refrigerators, and free WiFi. Enjoy access to our fitness centre, restaurant, and lobby bar, ensuring a comfortable and convenient stay. With a business centre and 24-hour front desk, we cater to all your needs seamlessly. Don't miss out on exploring nearby attractions such as Central Park. Experience the best of New York City with us.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The resort fee includes: Citi Bike passes, F&B credit, free wifi and Starbucks coffee.

Hotel places a hold for room rate, taxes, fees, and $100 per night for incidentals on your credit/debit card. Charges or fees (e.g., smoking, pets, late payments, early check in or late check-out) may be deducted.

Unused funds are released in 5–14 business days depending on your financial institution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 71.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 1943 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
M
MIriam solo_traveller mx
10
Extraordinaria ubicación y comodidad
Pros:

La ubicación, las instalaciones y en general la comodidad del hotel

Cons:

Podría mejorar un poco la atención, sobre todo el personal de seguridad a la entrada del hotel

2026-05-29 via Nuitee
R
Ramon solo_traveller mx
6
2026-05-29 via Nuitee
C
CASANOVA couple ar
7
Bueno pero habitaciones no insonorizadas
Pros:

Ubicación
Amabilidad

Cons:

Mucho ruido en las habitaciones proveniente de pasillo interior

2026-05-29 via Nuitee
S
Sena couple tr
1
The hotel sold our room to someone else although they confirmed out late check in and we even arrived earlier than we ag
Pros:

The hotel sold our room to someone else although they confirmed out late check in and we even arrived earlier than we agreed on.

Cons:

The hotel sold our room to someone else although they confirmed out late check in and we even arrived earlier than we agreed on.

2026-05-28 via Nuitee
J
Johanna solo_traveller co
10
Excelente ubicación!
Pros:

La ubicación, el personal, las instalaciones! Todo perfecto!

2026-05-27 via Nuitee
J
Jeremy couple gb
10
Excellent couple of days spent in New York, all staff very helpful and friendly
Pros:

Great location

Cons:

A little dated but everything worked

2026-05-26 via Nuitee
Y
YUSUKE couple jp
10
とっても楽しかったです
Pros:

ロケーション

Cons:

特になし

2026-05-25 via Nuitee
T
Tracy couple us
10
2026-05-24 via Nuitee
S
Samar couple ae
10
2026-05-24 via Nuitee
T
Tomer couple il
9
2026-05-23 via Nuitee
F
fernando couple cl
10
Great location and comfortable stay near Times Square
Pros:

I liked the location — it’s just a few blocks from Times Square. The room was clean, quiet, and had all the necessary amenities.

Cons:

I didn’t like that the elevator took a long time because there were so many people staying at the hotel.

2026-05-22 via Nuitee
K
Kailash couple in
6
Pros:

Location

Cons:

Rooms space

2026-05-21 via Nuitee
J
Jeannaire family_with_children bm
7
Generally it was very good.
Pros:

Location was great.Bed was very comfortable great pillows. Staff was very pleasant and accommodating.Al

Cons:

Although the Hotel is in a great location I feel that the entrance could be a little larger. It can become a little crowded at times.

2026-05-21 via Nuitee
M
MARIELA solo_traveller ar
8
No volvería más
Pros:

El baño

Cons:

Los colchones las almohadas las sábanas la cubrecama todo era viejo e incómodo.
La recepción espantosa.

2026-05-20 via Nuitee
T
Thais couple br
6
Normal
Pros:

Localizacao boa

Cons:

Lencol com mancha de alguma coisa parecia sujo
Colchao estava pinicando
Colchao bem mole diferente de macio

2026-05-19 via Nuitee
W
Wagner couple py
10
Pros:

Ubicación privilegiada

2026-05-18 via Nuitee
C
C. solo_traveller us
10
2026-05-18 via Nuitee
G
Graham couple gb
9
Michelle on reception was so helpful, friendly and courteous,
Pros:

It was perfect position, so central

2026-05-18 via Nuitee
A
Ana couple pe
9
Pros:

La Ubicación

2026-05-17 via Nuitee
S
Stephen solo_traveller gb
6
Ok
Pros:

Bar, Location

Cons:

$150 for a 2 hr late check out is disproportionate and unusual.

Room was small and bathroom dated. TV did not allow HMDI connection

2026-05-15 via Nuitee