Hotel Serenissima

Hotels
8.7 (3757 reviews)
Calle Goldoni 4486 , Venice , IT
+39 041 520 0011

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.78
There were significant issues with the cleanliness as the smell of sewage was reported in the apartment.
Service
9.25
The staff were friendly, helpful, and accommodating, addressing issues promptly.
Location
9.29
The location was praised for its proximity to major attractions and ease of access.
Room Quality
7.74
Some rooms were described as small, and there were issues with kitchen amenities.
Amenities
8.77
Pet amenities were provided, and the breakfast options were varied.
Value for Money
8.73
Guests felt the pricing was fair for the location and services provided.
Food and Beverage
9.28
The breakfast was well-received, with a good selection of food.
Overall Experience
8.75
Overall, guests enjoyed their stay despite some issues, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:15

Property Description

Central Location and Professional Service:
Hotel Serenissima, centrally located in Venice, offers professional service and free Wi-Fi. St. Mark’s Square is just a 5-minute walk away, making it the perfect base for exploring the city.

Elegant Venetian Style Rooms:
Experience the charm of Venice in our elegant rooms decorated in a typical Venetian style. Each room is equipped with air conditioning, satellite TV, and independent heating for your comfort.

Delicious Breakfast and Bar Service:
Start your day with a delicious breakfast including sweet and savoury options. Enjoy hot drinks and a variety of beverages at our bar. Breakfast can be savored in the dining room or in the comfort of your room.

Experience the beauty of Venice with us at Hotel Serenissima. Book now for an unforgettable stay.

Important information:

Please note that the hotel does not have an elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8.7
Based on 3757 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
R
Roman • extended_group • de
9
DIe fabelhafte Bewertung trifft zu 100% zu! Jederzeit wieder.
Pros:

Die Lage, Sauberkeit, Ausstattung, Personal, vor allem das großartige Frühstücksbuffet: alles top!

Cons:

Die Dusche war recht schwach und ist an einem Tag kalt geblieben, das Problem wurde aber sofort bearbeitet und war am Abend gelöst.

2026-09-19 • via Nuitee
J
Jan • couple • dk
8
Rigtig skønt. Smukt værelse, hyggeligt personale og super beliggenhed.
Pros:

Dejlig stille, trods den centrale beliggenhed

Cons:

Det var skønt hele vejen igennem

2026-09-19 • via Nuitee
E
Elena • solo_traveller • au
10
Pros:

The location is great. Really close to San Marco and the Rialto bridge. They have someone at the reception desk 24/7, which is great for late check ins, early check out or anything you may need. The stadd is really helpful and friendly. The breakfast have a wide selection of food.

2026-09-19 • via Nuitee
I
Isabel • couple • at
10
2026-09-18 • via Nuitee
C
Christopher • solo_traveller • au
7
Great value and comfortable stay in Venice
Pros:

Got a room here at a special price last minute. Cute and comfortable hotel centrally located in San Marco area about 5min walk from St Marks square and 10min from Rialto. The room I got was a basic no frills single room with private ensuite. It was air conditioned and had a comfy bed with a nice buffet breakfast included. Friendly staff at the desk and in the breakfast area. Excellent value for Venice

Cons:

Hot water in the shower wasn’t very hot. Room temperature at best. It wasn’t really an issue for me as I only stayed the 1 night during summer but it would be if I was staying longer or in winter. Note there is no lift. Again not an issue for me as I only had a backpack but the staff are friendly and may help with heavier luggage.

2026-09-18 • via Nuitee
E
Efi • solo_traveller • gr
8
Pros:

Πλούσιο πρωινό. Πολύ ευγενικό προσωπικό.

Cons:

Δυσκολία στη χρήση της ντουζιέρας, καθώς δεν υπήρχε τηλέφωνο ντουζ και έλειπε το σκουφάκι μπάνιου.

2026-09-18 • via Nuitee
D
David • couple • br
9
Bem localizado com ótimo café da manhã
Pros:

Café da manhã e localização

Cons:

Quarto bem pequeno e ausência de frigobar

2026-09-17 • via Nuitee
J
Jean Marc • couple • fr
9
2026-09-17 • via Nuitee
T
Thierry • solo_traveller • ar
10
Pros:

La atención del personal. Muy amables. El desayuno variado. Tiene recepción 24 horas y te ayudan desde el inicio dando un mapa de la ciudad

2026-09-17 • via Nuitee
K
Kathi • couple • us
8
Pros:

Very clean. Nice staff. Great breakfast.

2026-09-17 • via Nuitee
H
HUGO ALEXANDER • solo_traveller • ar
9
2026-09-16 • via Nuitee
A
Alex • couple • br
7
Ótima localização e funcionários muito bons
Pros:

Localização, 5 minutos da ponte do Rialto e 5 minutos da piazza san Marco . Café da manhã muito bom . Cama confortável e chuveiro tbm .

Cons:

Com o calor em Veneza com certeza um frigobar deveria ter nos quartos .

2026-09-16 • via Nuitee
D
David • solo_traveller • be
9
2026-09-16 • via Nuitee
F
FERNANDO • family_with_children • es
2
No volvería. Necesita una renovación y mucho detalle.
Pros:

Me metieron en un apartamento que parecía un zulo, mal olor. No había luz natural ya que hay dos ventanas muy pequeñas por las que no entra luz ni ventilación, que dan a una zona oscura. Apartamento muy viejo, muy pequeño, cocina de hace 50 años sin vitro y con fuegos a gas. Baño muy pequeño, si entras a la ducha para salir te tropiezas con la taza del water. A penas hay espacio en el baño. No puede haber dos personas al mismo tiempo dentro. No todo vale para sacar dinero. El hotel en sí no sé cómo estaba. El desayuno era normal, no había fruta, solo manzana cortada, tampoco ensalada ni verde. La mantequilla estaba mala, abrimos varios paquetes y todos mal. La leche había que echársela en los mismos vasos que el zumo porque no había tazas. Poca variedad. Falta mucho detalle. Una pena. No volvería. Cobran mucho para dar ese servicio….

Cons:

Nada. Poca luz, muy viejo, instalaciones viejas. Mal olor. Baño pequeñísimo y sin espacio.

2026-09-16 • via Nuitee
T
TOMOKO • solo_traveller • jp
10
Pros:

英語が話せない私にもフロントスタッフが気にかけてくれ助かった　チェックアウト時には大学で日本語を学んでいるという可愛い女性スタッフがおりありがたかった
またサンマルコ広場やリアルトにもすぐ近くで便利だった

Cons:

なし

2026-09-16 • via Nuitee
E
Elisabeth • couple • fr
9
Très agréable séjour
2026-09-15 • via Nuitee
M
Marie • couple • fr
10
Séjour parfait
Pros:

La propreté et le confort du lit petit déjeuner top

2026-09-15 • via Nuitee
J
Joanna • solo_traveller • it
9
2026-09-15 • via Nuitee
J
Jethro • solo_traveller • us
10
Pros:

Location

Cons:

The steps. I have tripped many times because the floor isnt all uniformly leveled. I understand its an old building and its not 1 plain platform but i did fall and trip many times. There are signs on thr floor but I never got used to it.

2026-09-15 • via Nuitee
S
Silvia • solo_traveller • it
10
Pros:

Camera confortevole, con arredamento antico decorato davvero grazioso; bagno piccolino con vasca. Colazione gustosissima. Personale alla reception e di sala estremamente cordiale e disponibile.
Posizione a 2 min a piedi dal Teatro La Fenice.
Grazie di tutto!

2026-09-14 • via Nuitee