Sira Grande Hotel, Patong

Hotels
8.1 (3139 reviews)
184/44-47, Phung Muang Sai Kor Rd., Patong, Phuket, Kathu, Phuket, 83150 , Patong Beach , th

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and good location
Friendly staff
Nice views
Convenient amenities
Cons:
Cleanliness issues
Small room size
Old bathroom facilities
Limited breakfast options

Categories

Cleanliness
7.23
Several reviews highlighted issues with cleanliness, including hair in bathrooms and overall dissatisfaction.
Service
9.2
Many reviews praised the staff for being friendly, helpful, and accommodating.
Location
9.24
Multiple reviews mentioned the convenient and favorable location.
Room Quality
7.69
Some reviews indicated rooms were too small and old, affecting overall satisfaction.
Amenities
7.22
Critiques about the pool area and gym facilities were present in several reviews.
Value for Money
8.18
General sentiment suggests that the hotel is decent for budget travelers.
Food and Beverage
7.73
Breakfast offerings were criticized, impacting the overall food experience.
Overall Experience
8.3
Despite some negatives, the overall sentiment remained positive, particularly due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:53

Property Description

Luxurious Rooftop Pool with Breathtaking Views
The Sira Grand Hotel & Spa offers a unique experience with its rooftop salt-water pool overlooking the stunning Patong Beach. Relax and unwind in style while enjoying the panoramic views.

Pampering Spa Treatments and Complimentary Amenities
Indulge in a range of pampering treatments at the on-site spa centre or enjoy the comfort of your elegantly decorated guestroom equipped with modern amenities. From rain showers to complimentary coffee/tea facilities, every detail is designed for your relaxation.

Convenient Dining Options and Relaxing Bar Atmosphere
Satisfy your cravings with a variety of local and international dishes available through room service. Unwind at the pool bar with a refreshing drink, cocktail, or snack while soaking in the picturesque Patong landscape views.

Experience luxury and convenience at Sira Grand Hotel & Spa - Book now for an unforgettable stay!

Important information:

Boasting a rooftop salt-water pool with views of Patong Beach and an on-site spa center offering pampering treatments is the Sira Grand Hotel & Spa. Guests can enjoy free WiFi in all areas, a 24-hour front desk and free parking.

Decorated with white and blue colors, the guestrooms each come with a flat-screen TV, a safety deposit box, air conditioning and a private bathroom fitted with a rain shower and free toiletries. In the rooms, guests will also find complimentary coffee/tea making facilities and 2 bottles of drinking water.

For food and drinks, guests can dial into the hotel's room service available from 11:00 - 23:00 hrs. for local and international dishes served right at the guests' door. Refreshing drinks, cocktails and refreshments can be enjoyed at the pool bar, while relaxing on the beanbags and enjoying the Patong landscape views.

Massages and spa treatments can be reserved at Sira Spa. For a good workout, head over to the fitness room.

Sira Grande Hotel is just a short stroll from Jungceylon Shopping Center while Patong Beach can be reached within a 15-minute walk. Phuket International Airport is approximately 25 mi away.

Guests are required to have a valid credit card for damage policy deposit of 2,000 baht, this will be returned upon room inspection at check-out and will be refunded in 7-30 days period.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 3139 reviews
Cleanliness: 7.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.3
N
Nadeem Amir • solo_traveller • qa
10
2026-06-19 • via Nuitee
D
Duncan • solo_traveller • au
7
Pros:

Great beds, location and staff

Cons:

They are doing renovations, starting at 7am. Hotel renovations should be done at 12pm into the early evening when people are awake.
It's disrespectful and not pleasant if you are out late.

2026-06-19 • via Nuitee
H
Horgan • extended_group • ae
10
Pros:

Amazing location, staff and I loved the gym. I ended up staying 2.5 weeks due to flight cancellations.

2026-06-17 • via Nuitee
S
Shimi • solo_traveller • il
10
2026-06-17 • via Nuitee
F
Faizan • couple • in
10
2026-06-16 • via Nuitee
L
Leanne • family_with_children • gb
10
Pros:

Amazing

2026-06-16 • via Nuitee
J
Jack • solo_traveller • au
10
Would come back again
Pros:

Staff were awesome

2026-06-15 • via Nuitee
‏Almohtadi • couple • ly
9
مريح وقريب علي مطاعم العرب وهادي
Pros:

قريب وهادي ومريح

2026-06-13 • via Nuitee
D
Daryl • couple • gb
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-06-09 • via Nuitee
M
Majed • solo_traveller • ae
10
2026-06-07 • via Nuitee
S
SALEH • extended_group • sa
10
2026-06-06 • via Nuitee
A
Abdullah • couple • sa
10
2026-06-03 • via Nuitee
F
FALEH • solo_traveller • sa
5
كانت مقبولة
Pros:

الموقع

Cons:

راوئح كريهة في ممرات الغرف و داخلها

2026-06-02 • via Nuitee
L
Lem • couple • au
1
They post it 200 from beach but it’s 900
Pros:

Cannot make changes
No communication with managers made every excuse to not help

Cons:

Lift and hall ways hot very hot

2026-06-02 • via Nuitee
A
Ahmed • solo_traveller • de
1
Disappointing
Pros:

The staff were super nice, polite and helpful.

Cons:

Extremely disappointing experience — poor management response and misleading facilities

I had a deeply disappointing experience at this hotel and would not recommend it.

The only genuinely positive aspect of my stay was the staff. The reception team and other employees I interacted with were polite, kind, professional, and genuinely helpful. Unfortunately, they appear to be badly let down by the hotel management.

During my stay, I had a serious family situation that required me to leave earlier than planned. I explained the situation clearly to the reception team, who escalated the matter to management. At that point, I expected at least some degree of understanding, flexibility, or basic human consideration.

Instead, the management showed no meaningful compassion or willingness to find a fair solution. I had already paid for seven additional nights that I could not use, yet the hotel refused to refund any part of the unused stay. This was despite the fact that they had advance notice and, in my view, a realistic opportunity to resell the room. Booking.com also attempted to contact the hotel about the situation, but according to Booking.com, the hotel did not meaningfully engage with those attempts.

I understand that hotels have policies. However, decent hospitality is not only about hiding behind cancellation terms. It is also about how management treats guests when something serious and unexpected happens. In this case, the response felt dismissive, rigid, and entirely lacking in empathy.

There were also other issues that made the stay fall short of what was advertised. The breakfast was not the open buffet I expected based on the hotel’s presentation. The gym was not what I would describe as fully equipped. The internet connection was also unreliable, which was particularly frustrating.

Overall, this hotel may have pleasant staff, but the management approach was unacceptable.

2026-05-31 • via Nuitee
R
Rayane • couple • be
8
2026-05-31 • via Nuitee
M
Miu • couple • jp
7
リピートは無い
Pros:

スタッフがフレンドリー。ルーフトップバー&プールも良かった。

Cons:

洗面台に設置されているドライヤーが壊れていて使えず、フロントにその趣旨を連絡したが予備のドライヤーがないと言われ髪の毛が濡れたまま寝ないといけなかった。

2026-05-28 • via Nuitee
H
Hussain • couple • sa
10
2026-05-26 • via Nuitee
S
Sandugash • extended_group • kz
10
2026-05-25 • via Nuitee
W
Warren Marshall • solo_traveller • au
9
Pros:

You could place every one of the staff we interacted with in ANY 5 star hotel 🏨 in THE WORLD & they would NOT be out of place! Each staff member was EXCEPTIONAL within their Customer Service role & their attention to detail... Thank you ladies & gentlemen of the Sira Grande!

Cons:

The photos of the room we stayed in were quite jazzed up compared to the actual room itself.... Although everything we needed was in the room.

2026-05-23 • via Nuitee