Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Quality food
Cons:
Cleanliness issues
Noisy environment
High prices

Categories

Cleanliness
5.38
Several reviews indicated poor cleanliness and old facilities.
Service
9.25
Staff was generally described as friendly and helpful, contributing positively to the experience.
Location
8.89
Location was often highlighted as convenient and in a secure area.
Room Quality
7.84
Rooms were praised in some reviews, but cleanliness issues were noted.
Amenities
6.87
Amenities received mixed feedback, with some being out of service and complaints about the pool area.
Value for Money
7.13
Some reviews mentioned expensive pricing for the quality offered.
Food and Beverage
8.88
Food quality received positive feedback, although some noted room for improvement in service.
Overall Experience
8.15
Overall experiences varied, but the majority felt positively about specific aspects despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:54

Property Description

Convenient Location
Located just 100 metres from Liberty Plaza Shopping Complex and 500 metres from Crestcat Shopping Complex, Hotel Renuka City is the perfect choice for shopping enthusiasts and business travelers alike.

Comfortable Accommodation
Experience comfort in every detail with rooms featuring hardwood floors, cable TV channels, a minibar, and tea/coffee making facilities. The private bathrooms with free toiletries ensure a relaxing stay.

Exceptional Services
Enjoy the convenience of 24-hour room service, a 24-hour front desk, and a variety of dining options including the Palmyrah Restaurant serving a mix of traditional Sri Lankan, Indian, and European cuisine.

Book now to experience the perfect blend of convenience and comfort at Hotel Renuka City!

Important information:

Please note that the total price of the reservation will be charged at least 3 days prior to arrival in USD. Please note that the credit card used to pay for a room reservation should be presented on check-in at the hotel. Payments cannot be made with a third party’s credit card unless the third party card holder and the card is present at check-in.

Please note that:
- One child up to 6 years can be accommodated free of charge when using existing bedding. Baby cots can be provided free of charge subject to availability.
- One child 7 years and above or an adult is charged USD 23.45 per person per night (including all the taxes) in an extra bed. (Rate on Room Only)
- One child 7 years and above or an adult is charged USD 36.48 per person per night (including all the taxes) in an extra bed. (Rate Including Breakfast)

Any changes and cancelations should be made before 12 pm ( Sri Lanka daylight savings time), 3 days prior to arrival date.
Extra beds can only be placed in a Standard Room or a Super Deluxe Room
The maximum number of extra beds in a room is 1.
The maximum number of extra cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid separately during your stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

7.8
Based on 682 reviews
Cleanliness: 5.38
Service: 9.25
Location: 8.89
Room Quality: 7.84
Amenities: 6.87
Value for Money: 7.13
Food and Beverage: 8.88
Overall Experience: 8.15
S
Sara family_with_children it
10
Excellent hotel
2026-08-12 via Nuitee
C
Cheryl BARNES solo_traveller au
8
Pros:

Comfortable bed. Hotel in good location

Cons:

No ramp into building...only steps. Not enough drinking water supplied.

2026-08-09 via Nuitee
D
Dinesh solo_traveller nl
6
2026-08-08 via Nuitee
S
SOPHIE PHILIPPE family_with_children fr
8
Court séjour agréable.
Pros:

Chambres communicantes pour famille; chambres spacieuses et fonctionnelles. Emplacement qui nous convenait bien, proche bord de mer, cafés à proximité et autres services. Le toit terrasse avec sa piscine est simple mais très appréciable.

Cons:

Prix du buffet petit déjeuner élevé. Problème de climatisation dans les deux chambres, malgré l’intervention du personnel.

2026-08-07 via Nuitee
T
Thomas B27 family_with_children fr
7
Correct
Pros:

Emplacement très pratique pour visiter la ville. La piscine à débordement avec vue sur l'océan. Les chambres qui sont confortables et le room service pour les ados (BK de l'autre coté de la rue aussi). Personnel souriant et attentif.

Cons:

Chambres un peu tristes par rapport aux photos. Petit-déjeuner de l'autre coté de la rue dans un bâtiment sombre. Rapport qualité prix moyen au final : la mer n'est pas belle (saison des pluies fin juillet/début aout), il n'y a pas de plage (le train passe en bord de mer sur un remblai) et la piscine sur le toit n'a pas de vue sur la ville. En fait Colombo .... bof.

2026-08-05 via Nuitee
A
Alexane couple fr
7
Beau hôtel mais très cher tout de même
Pros:

Chambre confortable, personnel accueillant, piscine agréable mais petite

Cons:

Très déçues par rapport aux photos et au prix de la chambre.. la piscine est petite et la vue n’est vraiment pas incroyable

2026-08-04 via Nuitee
E
Edward solo_traveller au
7
Convenient location and friendly staff
Pros:

I liked the rooftop pool, it had a good view overlooking the ocean, especially during sunset. Location was convenient by taxi, car or bus. They were able to accommodate a late check out

Cons:

My room had cigarette smoke scent even though it was a non-smoking room. I was only there for 1 night and didn't bother providing feedback.

2026-08-02 via Nuitee
D
Domani family_with_children fr
8
Pratique mais pas top !
Pros:

L’emplacement est plutôt bon. La propreté est correct.

Cons:

Le personnel de la réception n’était pas avenante, ni accueillante. Facturer 800RS une simple bouteille d’eau. Alors qu’elle coûte 75RS à la supérette qui se trouve à 200m ce n’est pas correct. Aussi le bar censé être ouvert. Ne l’est jamais.

2026-07-14 via Nuitee
S
Shahbaz family_with_children sa
8
Over all Ok
Pros:

Good Location with Sea view and Good Checkout Time

Cons:

Water In the tap, was hot like steam. Its centralized water heater. I burn my Hand badly just by one touch. I was so careful my kids should not open the Water tap without us. Also the shower was having that much heat water. Be very Careful

2026-07-12 via Nuitee
S
Samuel solo_traveller au
6
Pros:

The staff were really accommodating!

Cons:

I was bitten by something pretty aggressively in my sleep and had a rash across my stomach for over a week.

2026-07-10 via Nuitee
A
Amy family_with_children au
8
Comfortable clean and the rooftop pool was great for the kids
Pros:

Nice place- the pool on the roof is a highlight
Great location and lovely staff

2026-06-17 via Nuitee
M
Mark solo_traveller au
10
2026-06-16 via Nuitee
S
Sarfaz couple ae
10
2026-06-13 via Nuitee
C
Crea solo_traveller sc
10
Renuka Hotel top notch
Pros:

The room service and excellent
The pool was clean and staff very helpful at the poolside

Cons:

Nothing

2026-06-05 via Nuitee
G
Gerlinde solo_traveller be
9
Pros:

Aangename kamers, heel fijne grootte, comfortabele bedden en belichting

Cons:

Mijn eerste kamer bevond zich op dezelfde gang als een rokerskamer - aantal keer van kamer moeten veranderen om een kamer zonder sigarettengeur te krijgen. Maar personeel heeft hier geen probleem van gemaakt

2026-06-02 via Nuitee
M
Mark couple au
10
2026-05-25 via Nuitee
C
Cheemun family_with_children au
10
Renuka hotel is value for money and conveniently located.
Pros:

The breakfast was value for money and the service was good.

Cons:

Well, I cannot think of anything negative

2026-05-23 via Nuitee
S
Shaban family_with_children se
10
Best experience in Colombo city
Pros:

I recommended the best hotel of Colombo Renuka city Hotel.

Cons:

Everything is perfect excellent wow just a beautiful

2026-05-20 via Nuitee
E
Emily solo_traveller au
8
2026-05-18 via Nuitee
E
Emily solo_traveller au
8
2026-05-18 via Nuitee