Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable
Complimentary coffee
Cons:
No hot water
Internet issues
Limited amenities

Categories

Cleanliness
7
Some reviews noted issues with cleanliness such as lack of hot water and general maintenance.
Service
9
Positive remarks on staff friendliness and assistance were noted.
Location
9
Multiple reviews praised the location for its convenience.
Room Quality
8
Room conditions were generally described as comfortable, but some highlighted issues.
Amenities
7
Some amenities were lacking, with mentions of no hot water and limited internet access.
Value for Money
8
Perceived as a good value, but experiences varied.
Food and Beverage
8
Feedback mentioned complimentary coffee which is a plus.
Overall Experience
8
Mixed reviews, but overall many had enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 17:33

Property Description

Convenient Location
Hotel Cervantino, centrally located in Tapachula, is a stone's throw away from the Cathedral and Bicentenary Park. With easy access to Miguel Hidalgo Park and a short drive to the beach, this hotel is your gateway to all that Tapachula has to offer.

Personalized Service
Enjoy the comfort of free Wi-Fi, private bathrooms, and complimentary morning coffee in every room. The dedicated staff at the 24-hour reception are ready to assist you with insider tips on exploring Tapachula, ensuring a memorable stay.

Exploration Opportunities
Venture out to explore the nearby Izapa Archaeological Site or take a day trip to witness the majestic Tajumulco Volcano in Guatemala. End your day in comfort at Hotel Cervantino, where convenience meets relaxation.

Experience Tapachula at its best - book your stay at Hotel Cervantino now!

Important information:

You must show a valid photo ID and credit card upon check-in

Please note that the property does not have hot water.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 178 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 7
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8
U
Urízar Méndez. • solo_traveller • gt
10
Pros:

Atencion del personal muy bueno y las habitaciones muy comodas

2026-07-02 • via Nuitee
H
Hedwin • couple • gt
7
Pros:

pienso que podrian mejorar un poco sus tomacorrientes o accesorios electricos, estan viejos y flojos los cargadores de los telefonos no quedan fijos

Cons:

siempre en Cervantino me han cobrado mas de lo que dice booking pero no recuerdo que dijer ahi + impuestos segun yo estaban incluidos

2026-07-02 • via Nuitee
D
Douglas • solo_traveller • us
8
All was good
Pros:

It was good 👍

2026-06-24 • via Nuitee
A
Alberto Elias • couple • ar
9
Para repetir …..la experiencia fue buena y la ciudad muy linda y segura
Pros:

Muy bien ubicada y muy servicial el personal

Cons:

No tiene ascensor y un poco caro

2026-06-10 • via Nuitee
E
Elizabeth • family_with_children • mx
9
2026-06-09 • via Nuitee
M
Mario • solo_traveller • us
7
2026-05-30 • via Nuitee
M
Mayte • solo_traveller • us
9
Pros:

The place was clean, closer to the bus station.

2026-05-27 • via Nuitee
D
Diogo • solo_traveller • br
8
Pros:

Hotel na região central. Quarto e banheiros amplos. O chuveiro funcionou muito bem. A cama era grande. O ar-condicionado também funcionou muito bem. O estacionamento fica em frente. E a equipe foi muito cordial.

2026-05-17 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-05-13 • via Nuitee
V
Veronica • solo_traveller • us
10
Pros:

Sound proof , clean friendly staff .

2026-05-13 • via Nuitee
J
Jason • solo_traveller • gt
9
A nice place to stay in downtown Tapachula
Pros:

The staff reassigned another room due to a personal preference. The location is close to central park. The hotel is maintained clean. Shopping locations are nearby.

Cons:

Nothing

2026-05-11 • via Nuitee
M
Masini • couple • mx
9
Agradable
Pros:

La atención del personal y la buena ubicación cerca del centro

2026-05-07 • via Nuitee
F
Freedom2create • solo_traveller • ca
8
2026-04-24 • via Nuitee
L
Luis Alberto • couple • gt
10
Pros:

Excelente servicio!

2026-04-14 • via Nuitee
J
joy Hernández • solo_traveller • mx
6
Pros:

La cama es cómoda

Cons:

El tamaño de la cama .

2026-03-05 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

Staff molto gentile e disponibile

Cons:

Non c'è acqua calda

2026-02-28 • via Nuitee
S
Steven • solo_traveller • us
8
2026-02-26 • via Nuitee
M
María • couple • mx
10
2026-02-23 • via Nuitee
O
Oscar • solo_traveller • de
9
2026-01-30 • via Nuitee
D
Diana • extended_group • gt
8
Excelente precio calidad
Pros:

La ubicación

Cons:

No había agua caliente para poder bañarse

2026-01-19 • via Nuitee