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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Parking
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Massage services
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Solarium
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Hammam
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Spa for Relaxation
Indulge in a rejuvenating experience at the spa in Inntu Hotel, perfect for unwinding after a day of exploring Medellín.
Delicious Dining Options
Satisfy your cravings with a variety of international and regional dishes at the hotel's restaurant, or enjoy light bites at the bar.
Convenient Location and Amenities
Located near Estadio subway station, Inntu Hotel offers easy access to Plaza Mayor convention centre and Botero museum. With free WiFi, private parking, and scenic views from standard rooms, your stay is sure to be comfortable and memorable.
Book your stay at Inntu Hotel now to experience luxury and convenience in Medellín!
Please note that guests are offered access to the property's themed pool with a 50% discount. Access must be requested.
Visitors signify a surcharge.
Please note that the service of breakfast in the room has a surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for COP 12,000 per person per night when using an available cot.
Children up to and including 3 years old stay for COP 16,000 per person per night when using an existing bed.
Children from 4 years old to 11 years old stay for COP 54,000 per person per night when using an existing bed.
Children from 12 years old to 16 years old stay for COP 113,000 per person per night when using an existing bed.
Children from 4 years old to 11 years old stay for COP 40,000 per person per night when using an available extra bed.
People 12 years old and over stay for COP 82,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lo mejor del hotel es su excelente ubicación, situado en una zona muy segura y rodeada de una magnífica oferta gastronómica. Sin embargo, lo que realmente inclina la balanza hacia una experiencia satisfactoria es la amabilidad y la gran predisposición de todo el personal. Su atención humana fue excepcional y compensó las notables deficiencias edilicias del establecimiento.
Es necesario señalar, de manera firme y categórica, que las instalaciones no corresponden a la categoría de un hotel de 4 estrellas. La calidad de la habitación es deficiente; la iluminación nocturna es tan paupérrima que el espacio queda prácticamente en penumbras. Además, la puerta del baño está mal encuadrada, lo que impide dejarla abierta y obliga a mantenerla cerrada constantemente de forma incómoda. Por otra parte, el desayuno, aunque presenta algo de variedad, se queda muy corto para el estándar esperado, y el televisor de la habitación es un modelo obsoleto y de muy mal funcionamiento.
El personal es muy amable.
El hotel está muy bien ubicado, pero está bastante deteriorado las habitaciones y las almohadas.
Zona sicura e vicino ai servizi di cui avevo bisogno. Personale gentile, colazione anche dolce.
Ho soggiornato due volte qui, la prima ho prenotato direttamente con hotel. La prima volta era al 7 piano lontano dell'ascensore, la seconda al 14 vicino ascensore. La stanza al 14 piano è più rumorosa, si sente la strada ed i bar vicini , in più di sente l'ascensore quando viene chiamato. Molto meglio la 703.
El trato del personal es excepcional, son muy amables... y el desayuno estaba delicioso y muy variado
Muy bien ubicado en zona tranquila pero con sitios de ocio alrededor.
Buen desayuno con personal de restaurante muy amable.
Las almohadas son bastante malas. Un día no me hicieron la habitación a pesar de que había colgado el cartel indicando que lo hicieran, y otro día tuve que reclamar que lo hicieran porque se demoraron hasta bien tarde.
La atención
La señal de la television
El personal muy amable
The place is nice and a very good location, but the staff... Out of this world, incredibly nice and helpful
There was a weird connection of the tv to the power outlet
La ubicación, el desayuno, el personal, habitaciones con vistas hermosas a la ciudad y tranquilidad
The Location, breakfast and the staff.
Nothing, everything was damaged in bad condition. The floor, the doors were all broken, the phones didn’t work to call the front desk. There were no wifi available( none of the 3 different ones worked). The sink was clotted. There is not enough tv channels only, local channels. I’ ve been a customer for many years and I used to love everything about the Inntu hotel until now. I probably won’t come back it is pretty sad,
This is a terrible hotel. I needed permanent Wi-Fi internet for work and it wasn't working in my room. I tried contacting reception, and the intercom wasn't working either. I was on the 10th floor, so any dealings with reception required me to walk all ten floors. Without an intercom, there's no room service either. The worst part: the indifference of the management, who didn't care at all about my problem. In the three days I was there, I never got internet access, and no employee did anything to help me. It's one of the worst hotels you could find.
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