Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (May Fourth Square, MixC, promenade)
Outstanding, varied breakfast
Clean, well-appointed rooms (spotless)
Helpful/attentive staff in many cases (customer service, lounge)
Good amenities (pool, sauna, lounge access)
Comfortable beds and room upgrades for some guests
Cons:
Reception staff perceived as cold/arrogant by some guests
Loud air conditioning interfering with sleep
Hotel is about an hour from TAO airport

Categories

Cleanliness
9
Multiple reviewers described rooms as spotless and well-appointed; overall very clean and well maintained.
Service
7.5
Mostly praised for attentive, helpful staff (customer service, lounge, staff who returned lost items), but several comments call out reception as cold/arrogant — mixed service sentiment.
Location
9.5
Consistently praised — adjacent to May Fourth Square, MixC/wanxiangcheng, promenade, metro and shopping; very convenient for sightseeing and dining (note: ~1 hour from TAO airport).
Room Quality
8.5
Rooms described as clean, comfortable and elegant (marble floors, large bathrooms, heated floors, slippers/robes, powered curtains). A few notes about noisy air-con affecting sleep.
Amenities
8
Good amenities highlighted (pool, sauna, lounge access, efficient handling of deliveries); overall solid but minor issues such as noisy AC mentioned.
Value for Money
8.5
Several guests noted good/excellent value and were satisfied with what they received for the price, including upgrades and complimentary lounge access for some.
Food and Beverage
9
Breakfast repeatedly described as outstanding with a wide variety of Chinese, Western and continental options; overall very strong F&B offering.
Overall Experience
8
Many guests called the stay fantastic and would return; overall very positive but tempered by isolated service coldness and occasional noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:55

Property Description

Convenient Location and Transportation
Situated in the heart of a bustling area surrounded by shopping malls and office buildings, The Westin Qingdao is just a stone's throw away from Wusi Square Subway Station, providing easy access to explore the city.

Luxurious Amenities
Indulge in the indoor pool and well-equipped gym during your stay at The Westin Qingdao. The spacious rooms are elegantly furnished with modern amenities including a flat-screen TV, air conditioning, and a minibar, ensuring a comfortable and relaxing experience for guests.

Culinary Delights
Savor Cantonese cuisine and local dishes at Five Sen5es restaurant, or treat yourself to a delightful buffet at Seasonal Tastes. With a focus on exquisite flavors and exceptional service, dining at the hotel is a memorable experience.

Book your stay at The Westin Qingdao now and elevate your travel experience to new heights.

Important information:

Please note that the Club Lounge opens from 10:00 to 22:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAO

Location

Guest Reviews

8.5
Based on 226 reviews
Cleanliness: 9
Service: 7.5
Location: 9.5
Room Quality: 8.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8
A
Anna • couple • am
9
fantastic
Pros:

Everything was great, the high floor room, variety for breakfast, location, facilities, pool, sauna! Highly recommended

Cons:

One small suggestion, would be more welcoming if the reception staff be warmer and make you feel comfortable, rather than being with the activated arrogant mode! Rather than that, everything was fantastic

2026-07-22 • via Nuitee
W
WEN • solo_traveller • au
9
Good experience
Pros:

Bed is super comfortable
All amenities are included
Chinese and western food in the breakfast buffet
Staff knew which room we were from...

Cons:

Air con is loud
Hard to sleep with it on

2026-06-07 • via Nuitee
H
Hunter • extended_group • ca
10
Elegant stay in Shinan, Qingdao
Pros:

The hotel is a short walk to the Mixc mall, and to the May 4th Square. The hotel is also part of the daily downtown light show. The room was clean, comfortable and elegant with marble (or looked like) floors...The bathroom was huge and I think the floors were heated. It had the elegant touches like slippers, bathrobes and powered curtain. Breakfast was excellent and covered everything you are used to - Western, Chinese, Continental. etc.
On a wet day, we visited the Qingdao Beer Museum which was well work it. For 100RMB you can visit the museum, get two taste samples and take home three more beers!...and it's a 20 minute ride from the hotel.

Cons:

Nothing really. Just be aware the hotel is about an hour ride from the TAO airport.

2026-05-24 • via Nuitee
C
Cristobal • extended_group • cl
10
2026-05-19 • via Nuitee
A
Abraham • solo_traveller • ae
7
2026-05-13 • via Nuitee
N
Nikola • couple • ba
7
Pros:

Staff was the best of all!

2026-05-05 • via Nuitee
H
Haiqing • solo_traveller • au
10
I’ll come back to stay in Qingdao Westin again.
Pros:

I love my stay in The Westin Qingdao, great location close to public transport and shopping centre, easy walk to the seaside. I lost my stuff behind and checked out this morning, Lily from the customer service called me and arrange post of my bracelet to me.

Cons:

I personally think the hotel accommodation rate is of good value for the money I paid. There’s nothing I dislike so far.

2026-04-24 • via Nuitee
Z
ZHEYUAN • family_with_children • us
9
Pros:

The room was spotless and well-appointed, the staff was attentive and welcoming, and the amenities made my stay both relaxing and convenient. I especially appreciated the quiet atmosphere and comfortable bed—perfect for a restful night after a long day.

Cons:

n/a

2026-04-24 • via Nuitee
P
Peng • family_with_children • gb
9
2026-04-21 • via Nuitee
W
Werner • solo_traveller • nl
7
Heb er van genoten!
Pros:

Schone kamer

Cons:

Niets

2026-03-23 • via Nuitee
S
Sarel • couple • za
10
2026-03-07 • via Nuitee
M
maxjang • Friends getaway • Seoul
10
Wonderful upgrade, great breakfast, and excellent value
Pros:

I had a wonderful stay at The Westin Qingdao.

The location is excellent. The hotel is right next to May Fourth Square and MixC Qingdao (Wanxiangcheng), so it was very convenient to walk around, shop, or find restaurants nearby.

Even though I am a Marriott Gold member, the hotel kindly upgraded me to a larger room. I also received a room with a view overlooking the iconic sculpture at May Fourth Square, which made the stay even more memorable. The room itself was very clean, comfortable, and well maintained.

The breakfast was outstanding. honestly one of the best hotel breakfasts I have experienced. There was a wide variety of food, the quality was excellent, and everything tasted great.

I was also given complimentary lounge access, which allowed me to enjoy afternoon tea during my stay. It was a very nice addition and made the overall experience even better.

Another convenient aspect was how easy it was to receive deliveries. Food delivery arrived quickly, and the hotel staff were also helpful in receiving packages.

Overall, this hotel offers great quality and value. I would like to thank the staff for their warm hospitality and excellent service.

2026-03-06 • via Tripadvisor
C
Caroline • solo_traveller • de
9
Pros:

Great location, excellent service.
Close to the promenade, shopping centre and metro.

2026-03-06 • via Nuitee
C
chi kuei • family_with_children • tw
8
2026-02-23 • via Nuitee
A
Ahmad • couple • qa
10
Definitely i will try it again
Pros:

Great location , staff is friendly and helpful
Rooms are clean

Cons:

Nothing, everything was great for me

2026-01-22 • via Nuitee
2
219jeanniel • Couples
2
DO NOT STAY IN THIS HOTEL
Pros:

BACKGROUND:
I specifically upgraded to the Executive Floor for our wedding anniversary celebration based on your website's assurance that:

1. Rooms on the executive floor were newly renovated
2. Executive Lounge access with premium amenities would be provided
3. This would meet Westin brand standards for a special occasion

The reality fell drastically short of these promises and Marriott Bonvoy standards.
CRITICAL SERVICE FAILURES:
1. MISREPRESENTATION OF ROOM CONDITION
I was explicitly told the Executive Floor rooms were "newly renovated." The room I received was extremely outdated and in no way reflected the renovation status promised during the upsell.
2. EXECUTIVE LOUNGE - UNACCEPTABLE STANDARDS
No breakfast service: The lounge opened at 12pm, unlike standard executive lounges across Marriott properties which serve breakfast
Inadequate supplies: The lounge ran out of wine glasses. When I attempted to use a champagne flute instead, it was visibly cracked, forcing me to drink red wine from a paper cup
This is completely unacceptable for a property charging premium rates for executive floor access

3. FOOD QUALITY & SAFETY CONCERNS

Breakfast area: Extremely disorganized and overcrowded, resembling "a zoo" rather than a premium hotel dining experience
Cross-contamination risk: Same tongs were used for both raw and cooked items - a serious food safety violation
Temperature control failure: Most items were not properly heated
Overall quality: Food quality was significantly below Westin standards
Room service failure: Club sandwich delivered on Jan 3rd was completely unacceptable [Photo attached]

4. FACILITY INFORMATION FAILURES

Unable to locate the Westin Heavenly Spa despite multiple inquiries
Gym staff provided incorrect directions
Lack of proper signage and staff knowledge of basic hotel facilities

5. STAFFING & COMMUNICATION DEFICIENCIES

Severe lack of English-speaking staff for an international luxury brand
Management was notably absent and unavailable throughout our stay
Unable to escalate concerns in real-time due to language barriers and management accessibility

2026-01-21 • via Tripadvisor
S
Sammy • family_with_children • au
8
2026-01-19 • via Nuitee
R
RYO • solo_traveller • jp
1
2度とない
Pros:

所在場所

Cons:

6Fにある中華レストラン
クソみたいに不味かった

2026-01-19 • via Nuitee
G
Gang • solo_traveller • cn
8
2026-01-19 • via Nuitee
I
Izanka • couple • za
10
We were so well received and the staff was extremely friendly. Facilities was clean and the food was very good. All in a
Pros:

Great location. Very clean. Staff is very friendly.

Cons:

Nothing. Everything was great.

2025-12-28 • via Nuitee