Grand Alora Hotel

Hotels
7.4 (1682 reviews)
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah , Alor Setar , MY
+60 4-770 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Old amenities
Inadequate lighting

Categories

Cleanliness
6.43
Several reviews mentioned issues with cleanliness in rooms and bathrooms.
Service
8.4
Most reviews praised the friendly and responsive staff.
Location
8.44
The hotel is well-located near shops and attractions.
Room Quality
6.89
Some guests mentioned the room lighting was poor and there were minor issues.
Amenities
6.92
Amenities showed signs of aging and needed improvement based on multiple reviews.
Value for Money
7.88
Guests felt the price was acceptable relative to the experience.
Food and Beverage
6.93
Food quality was mentioned positively, though options were sometimes limited.
Overall Experience
7.3
Guests had a balanced experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Convenient Location:
Located in the heart of Alor Setar City, the hotel is situated opposite the Lotus hypermarket, offering guests easy access to shopping and dining options.

Modern Rooms:
The rooms at Grand Alora Hotel are contemporary and equipped with essential amenities like a safe, flat-screen TV, and tea/coffee making facilities for a comfortable stay.

Facilities and Services:
Guests can enjoy complimentary Wi-Fi, a fitness centre, meeting/banquet facilities, and a 24-hour front desk with free parking, ensuring a convenient and hassle-free experience.

To book your stay at Grand Alora Hotel and experience the perfect blend of comfort and convenience, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AOR

Location

Guest Reviews

7.4
Based on 1682 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
S
SITI NORZEETA • solo_traveller • my
10
Pros:

Bilik besar & selesa (wlpn bit "old school" 😊 dr segi hiasan but its not that material to me). Just opposite Lotus.. pilihan kedai mkn yg byk (just next to the hotel & surrounding too). Breakfast pun ok, especially bread butter pudding yg sgt sedap - my favorite !!!

2026-09-16 • via Nuitee
Z
Zahar • extended_group • my
7
was ok
Pros:

Room was ok, breakfast spread was not that bad, location also ok...RIP to my good friend ex EAM, Mr Max

Cons:

hotel in general need more tic

2026-09-16 • via Nuitee
H
Hasnah • couple • my
10
2026-09-11 • via Nuitee
E
erwan • extended_group • my
9
2026-09-10 • via Nuitee
S
Sharkar • solo_traveller • my
7
Pros:

Staff was friendly.. food was good

Cons:

Need renovation

2026-09-09 • via Nuitee
N
Norhafizal • couple • my
8
Overall, I was very satisfied with my stay.
Pros:

The room was very spacious, beautiful, and well-maintained. It was functional, comfortable, and in very good condition. The food at the coffee house had a wide variety of choices and looked very appealing. Everything we tried tasted delicious as well. Overall, we had a very pleasant and enjoyable stay.

Cons:

The swimming pool area seemed a little neglected, and some leaking issues had not been repaired. The corridors around the gym and pool also looked somewhat untidy, with towels left on the floor.

With better maintenance and attention to detail, the pool area could become a much more attractive and relaxing space. Adding some potted plants and improving the overall cleanliness and appearance would make a big difference.

In addition, I found that the room service closed rather early. I wanted to order a coffee before 10:00 p.m., but unfortunately, the service was already closed. Extending the room service hours would be more convenient for guests.

2026-09-08 • via Nuitee
M
Mohd Helmi • couple • my
9
Pros:

Great stay

2026-09-04 • via Nuitee
S
siti • solo_traveller • my
8
Pros:

hotel cantik,tempat strategik,sarapan best bnyak pilihan,bilik luas,katil selesa..

Cons:

tandas je..shower hujan x fungsi,mujur ada shower lain tpi tu laaa kurang best..lepastu lampu kurang,bilik gelap je hanya ada table lamp..yang lain puas hati...

2026-09-02 • via Nuitee
A
Asniza • extended_group • my
10
Fabulous Family Short Stay
Pros:

Fantastic

Cons:

Not at all

2026-09-02 • via Nuitee
A
ALIAS • extended_group • my
9
2026-09-01 • via Nuitee
M
Mohamad Azri • couple • sg
6
Its ok but not wow
Pros:

Location. Breakfast.

Cons:

Rundown & spoilt furnitures. Heater not hot.

2026-09-01 • via Nuitee
M
Mohamad Hafiz bin • couple • my
8
2026-09-01 • via Nuitee
S
Suzana • solo_traveller • my
5
2026-08-30 • via Nuitee
M
Muhammad Faiz • couple • my
9
2026-08-22 • via Nuitee
H
Hazim • solo_traveller • my
10
2026-08-20 • via Nuitee
A
Aizuddin • couple • my
5
2026-08-17 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-08-14 • via Nuitee
M
Muhammad Nazirul Safwan • family_with_children • my
7
2026-08-13 • via Nuitee
M
Martin • solo_traveller • gb
10
2026-08-13 • via Nuitee
S
Sunthala • couple • my
6
Staffs pleasant and the rooms need better lighting.
Pros:

Yes

Cons:

Yes, only the was hot water problem the first night

2026-08-11 • via Nuitee