Grand Alora Hotel

Hotels
7.4 (1650 reviews)
No 888, Persiaran Bandar Baru Mergong, Lebuhraya Sultanah Bahiyah , Alor Setar , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Old amenities
Inadequate lighting

Categories

Cleanliness
6.43
Several reviews mentioned issues with cleanliness in rooms and bathrooms.
Service
8.4
Most reviews praised the friendly and responsive staff.
Location
8.44
The hotel is well-located near shops and attractions.
Room Quality
6.89
Some guests mentioned the room lighting was poor and there were minor issues.
Amenities
6.92
Amenities showed signs of aging and needed improvement based on multiple reviews.
Value for Money
7.88
Guests felt the price was acceptable relative to the experience.
Food and Beverage
6.93
Food quality was mentioned positively, though options were sometimes limited.
Overall Experience
7.3
Guests had a balanced experience with both positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:34

Property Description

Convenient Location:
Located in the heart of Alor Setar City, the hotel is situated opposite the Lotus hypermarket, offering guests easy access to shopping and dining options.

Modern Rooms:
The rooms at Grand Alora Hotel are contemporary and equipped with essential amenities like a safe, flat-screen TV, and tea/coffee making facilities for a comfortable stay.

Facilities and Services:
Guests can enjoy complimentary Wi-Fi, a fitness centre, meeting/banquet facilities, and a 24-hour front desk with free parking, ensuring a convenient and hassle-free experience.

To book your stay at Grand Alora Hotel and experience the perfect blend of comfort and convenience, visit our website now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AOR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 3 years old and over stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1650 reviews
Cleanliness: 6.43
Service: 8.4
Location: 8.44
Room Quality: 6.89
Amenities: 6.92
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 7.3
Z
Zanuri • solo_traveller • my
8
Pros:

Room very clean.easy parking

2026-06-20 • via Nuitee
T
Tumi khairina • couple • my
7
2026-06-19 • via Nuitee
N
Noor Azmi • couple • my
9
2026-06-15 • via Nuitee
J
Jaya • solo_traveller • my
4
2026-06-15 • via Nuitee
F
Fahami • solo_traveller • my
9
Pros:

The king bed was enormous. The room ambient was excellent.
Good shower.

Cons:

nothing

2026-06-15 • via Nuitee
N
Noor Aini bt azmi • couple • my
6
2026-06-12 • via Nuitee
A
Azni • solo_traveller • my
10
Pros:

Good

2026-05-30 • via Nuitee
N
Nurul • couple • my
7
Pros:

Everthing ok

Cons:

Just ok, but next time tolong sediakan bantal lebih sikit …. Satu je x cukup …. But overall ok … ☺️

2026-05-29 • via Nuitee
A
ABDULKARIM • couple • my
8
2026-05-28 • via Nuitee
M
MOHAMED • solo_traveller • my
8
Pros:

Breakfast

Cons:

The bed, not comfortable no

2026-05-24 • via Nuitee
W
Wan • couple • my
10
2026-05-22 • via Nuitee
W
wan shahrul azhar • couple • my
10
2026-05-22 • via Nuitee
M
Mohd Abd Aziz • couple • my
9
2026-05-16 • via Nuitee
N
Noorhayati • solo_traveller • my
8
2026-05-16 • via Nuitee
N
Nurisha • solo_traveller • my
10
Superb
Pros:

Everything.Thank you all receptionist and staff.
Room very clean.
Thank you for helping about the lost of our stuff.

2026-05-15 • via Nuitee
I
Intan suraya • couple • my
9
Tolong tengok balik etika or macam mana nak layan customer hotel dengan baik.
Pros:

Semuanya terbaik.Ni kali kedua stay dekat sini.Berdekata. dengan Lotus dan kedai2 makan.

Cons:

Manager masa pengurusan dekat dobi tu sombong.

2026-05-11 • via Nuitee
M
Muzakkir91 • solo_traveller • my
1
Cons:

The room is full with bedbugs and made my body itchy and redness.

2026-05-10 • via Nuitee
W
Waqi • couple • my
10
2026-05-08 • via Nuitee
M
Muhammad Aiman Faiz • solo_traveller • my
3
Pros:

Dekat dengan kedai. Dekat dengan lotus. Dekat dengan tmpt makan

Cons:

Dapat bilik aircond panas.

2026-05-06 • via Nuitee
M
Mahizer • solo_traveller • my
8
2026-05-01 • via Nuitee