VR Queen Street Hotel & Suites

Hotels
•
VR Hotels and Resorts
8 (4397 reviews)
401 Queen Street , Auckland , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
6.89
Several reviews highlighted cleanliness issues, particularly in the bathroom.
Service
8.86
Staff received high praise for being kind and helpful.
Location
8.9
The location was repeatedly noted as perfect and convenient.
Room Quality
7.35
Some complaints about room size and ventilation, but overall decent.
Amenities
7.88
Amenities provided were generally acceptable, with some issues noted.
Value for Money
8.34
Good value for the price considering the location and service.
Food and Beverage
7.89
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
7.86
A generally positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:10

Property Description

Central Location in Auckland CBD

Convenient Amenities

Modern and Well-Equipped Rooms

Experience the heart of Auckland at VR Queen Street Hotel and Suites. With a prime location in the CBD, enjoy easy access to popular attractions. The hotel offers self-catering accommodation with free Wi-Fi, ensuring a comfortable stay. Take advantage of the 24/7 front desk for added convenience. From modern bathrooms to Smart IP TVs, the rooms are designed for relaxation. Don't miss the fully equipped kitchen in the air-conditioned suites. Whether for business or leisure, VR Queen Street caters to your needs effortlessly. Book now for a memorable stay in Auckland.

Important information:

Please note that car parking is NZD $35 per night per car, and BOOKING REQUIRED. To reserve a space, please contact the property in advance, using the contact details found on the booking confirmation.

VR Queen Street Hotel & Suites requires a NZD 250 credit card pre authorization or cash deposit upon check in to cover any incidental charges. You must show a valid photo ID and credit card upon check in.

Please be aware that full payment for your stay will be required before your arrival. For further information contact the property using the contact details found on the booking confirmation.

Please note that there is a 3.15% charge when you pay with a credit card.

Please Note: Nonrefundable rate plans will continue to be charged the full accommodations cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.
Cancelations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancelations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodations cost per room booked.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for NZD 35 per person per night when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 4397 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
R
RoHoNZ • solo_traveller • nz
7
Pros:

Good location. Close to several car parks if arriving early.

2026-06-13 • via Nuitee
D
Daniel • solo_traveller • nz
8
2026-06-13 • via Nuitee
부산갈매기 • couple • kr
8
Pros:

위치가 시내에 가까워서 도보로 타워 및 항구까지 쉽게 갈 수 있었음. 침대, 전등 및 오븐 등 시설이 좋았음.

Cons:

아침 식사는 평범하였으며, 커피 원두 등이 부족해서 커피 머신 사용이 제한적이었음

2026-06-13 • via Nuitee
L
Louisa • solo_traveller • nz
8
Would stay there again
Pros:

Vicinity. Clean, comfortable

Cons:

Nothing

2026-06-12 • via Nuitee
P
Poria • solo_traveller • us
7
Great value at the price but needs better maintenance.
Pros:

Great value and location with very nice staff.

Cons:

Room wasn’t well maintained, dirty stained walls in certain spots, mold in shower, faucet handle was loose and not secured. You can’t tell bare minimum in maintenance is being done.

2026-06-11 • via Nuitee
K
Kimberley • couple • nz
10
Great price for the room wel be back again :) most of the staff were very friendly too
Pros:

Great value for money great location easy parking

2026-06-10 • via Nuitee
P
Paula • couple • lv
8
2026-06-10 • via Nuitee
H
Hokianga • couple • nz
2
2026-06-10 • via Nuitee
N
Nicola • family_with_children • nz
7
2026-06-09 • via Nuitee
T
Tapare • solo_traveller • pf
8
2026-06-09 • via Nuitee
B
Ben • solo_traveller • nz
8
Pros:

Everything was clean and tidy

Cons:

Unfortunately the ac unit was quiet noisy

2026-06-08 • via Nuitee
G
Grant • family_with_children • nz
4
accidently booked this accommodation.
Pros:

Friendly helpful Front desk.
Apartment was nice and clean.

Cons:

Two single beds joined together was obvious and noticeable. Shower head was very poor. condition of apartment showing wear and tear and obvious repairs, drawers, shower walls etc.
Thin walls, to hear next apartment talking through the night and snoring was not expected. They were not loud.
Lack of available parking

2026-06-08 • via Nuitee
P
Pardeep • couple • nz
6
Pros:

Everything is good

Cons:

Matters are not comfortable.

2026-06-07 • via Nuitee
W
William • solo_traveller • au
7
2026-06-07 • via Nuitee
D
dean • solo_traveller • nz
8
A comfortable and convenient place to stay in the heart of Auckland.
Pros:

Had a great stay at VR Queen Street Hotel & Suites. The room was clean, comfortable, and well-equipped, and the central location made it easy to explore Auckland. Great value for money and would happily stay here again.

Cons:

nothing

2026-06-07 • via Nuitee
D
Dilshod • solo_traveller • uz
10
Ok
Pros:

Ok

Cons:

Ok

2026-06-07 • via Nuitee
K
Keith • couple • au
7
2026-06-07 • via Nuitee
S
Shareena Sarah • solo_traveller • pg
6
Pros:

It was in the central city

Cons:

Room was too small

2026-06-06 • via Nuitee
E
Ella • solo_traveller • nz
2
Facilities were fine but needs a deep clean.
Cons:

It was really dirty! Not clean at all. The cutlery and crockery in my room hadn't been cleaned properly. I almost went to use them and then noticed baked-on food on the inside and outside of a bowl and caked in grime on the cutlery. Grosssss. The appliances, skirting boards, lamps, power points, etc were all incredibly dusty.

2026-06-06 • via Nuitee
S
Skye • couple • nz
3
2026-06-05 • via Nuitee