Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great service
Cleanliness
Cons:
Noise in the morning

Categories

Cleanliness
9.33
Guests consistently mentioned a clean and comfortable environment.
Service
9.8
Multiple reviews praised the staff for being professional and welcoming, particularly mentioning Joyce.
Location
9.34
The hotel is ideally located for exploring central Hanoi, close to key attractions.
Room Quality
9.29
Rooms are described as clean, modern, and comfortable.
Amenities
9.32
Amenities such as breakfast and the sauna were well-received.
Value for Money
9.28
Positive feedback on the quality received for the price paid.
Food and Beverage
9.13
Breakfast received praise for its variety and quality.
Overall Experience
9.7
Overall guest feedback indicates a highly satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:45

Property Description

Colonial-Style Villa with Modern Amenities

Spacious Accommodation and Convenient Location
De Syloia Hotel, a charming colonial-style villa, is ideally situated near the Opera House, Old Quarter, and Hoan Kiem Lake. The spacious rooms feature luxurious amenities such as a bathtub and complimentary WiFi, providing a comfortable stay in the heart of Hanoi.

Fitness Center and Local Tour Desk
Guests can stay active at the well-equipped fitness center or explore the city with ease using the tour desk to plan day trips to nearby attractions. For convenience, car rental services are also available on-site, ensuring a seamless travel experience.

Authentic Dining Experience
Indulge in authentic Vietnamese cuisine at Cay Cau restaurant, offering a delightful culinary journey. Whether dining in the restaurant or enjoying a meal in the privacy of your room, the hotel provides a memorable gastronomic experience.

Book your stay at De Syloia Hotel for a perfect blend of colonial charm and modern convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 9 years old stay for VND 250,000 per person per night when using an existing bed.
    People 10 years old and over stay for VND 700,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 247 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 9.13
Overall Experience: 9.7
Y
Yhaneil couple kr
10
Most comfortable and beautiful hotel located in the perfect location!! The most amazing hotel we’ve been to during our t
Pros:

Our room looked EXACTLY like the online photos omgg! What a beautiful hotel!!! The staff, the breakfast buffet, the views from our room, the jacuzzi bathtub, the welcome passion fruit juice, omgggg the hotel was literally a dream!!!

2026-07-25 via Nuitee
D
Dilan family_with_children ch
10
Wonderful stay
Pros:

Perfect Hotel

Cons:

Beds are a little bit hard

2026-07-24 via Nuitee
M
Madelaine couple fr
10
Sublime
Pros:

La bienveillance de l’ensemble du personnel, la propreté, le design et la disponibilité de chacun

Cons:

Tout était parfait

2026-07-22 via Nuitee
V
Viv couple nz
10
Pros:

Breakfast was great, the room was spacious and beautiful.

Cons:

No decent rooftop bar space

2026-07-12 via Nuitee
S
Sheeka solo_traveller in
8
Absolutely wonderful stay
Pros:

I recently stayed at de syloia for almost 2 weeks. The room was lovely and the bed was so comfortable to sleep on. Had some of the best sleep there. The room had and the bathroom had an old, French feel which gave it a very luxurious feel. What made the stay even sweeter was the staff. The staff at the reception were incredibly kind, helpful and polite. I would give it a 11/10 rating just for the staff. They also gave me a small hamper as I was leaving the hotel for the airport. They truly make you feel special. Wonderful, wonderful people. Thank you for making my stay so comfortable.

Cons:

The only thing that was disappointing was the breakfast. I would be at the restaurant by 8.30am but the dishes looked like they only had a little food that was leftover and wasn't even hot. I would have to request the staff to replenish it. There was no variety. It was the same menu almost every day- pork in streamed bun, bacon, sautéed veggies with rice and fruit. You could order eggs/pho to be made fresh in the kitchen and served at breakfast. I've literally eaten eggs and fruit for breakfast for the 2 weeks I was there.

Breakfast was literally the only thing that was disappointing there. Everything else about the stay was perfect.

2026-07-12 via Nuitee
M
Madelaine couple fr
10
Sublime
Pros:

La perfection à tous les niveaux

Cons:

Rien

2026-07-08 via Nuitee
Y
Yokota extended_group jp
8
2026-06-16 via Nuitee
N
Nguyễn solo_traveller vn
9
2026-06-06 via Nuitee
N
Nguyễn couple vn
9
2026-06-06 via Nuitee
E
Edward couple gb
9
2026-06-02 via Nuitee
S
Stephen couple gb
9
Excellent value for money. Can definitely recommend to others wanting to see Hanoi.
Pros:

Lovely attentive staff especially Nga always willing to help and provide advice when asked. The restaurant was excellent value and the room v spacious and clean

Cons:

The property is situated close to a “quiet for Hanoi” road and is a 20 min walk into Old town and the lake. That’s ok but the heat and noise can be draining so use Grab if there’s something specific you want to see. Note: The road noise tends to subside after 10.00 pm.

2026-06-01 via Nuitee
H
Heather extended_group gb
10
Wonderful stay and will visit again.
Pros:

Great boutique hotel in a great location. Easy to walk to the old quarter and the lake. The staff at the hotel were incredibly kind and helpful, we will stay again.

Cons:

Our visit was only 2 nights, should have been longer.

2026-06-01 via Nuitee
K
Kushal family_with_children qa
9
2026-05-31 via Nuitee
K
Kohei couple sg
10
2026-05-29 via Nuitee
G
Go53228239851 Friends getaway
10
Wonderful Stay at De Syloia
Pros:

Hotel room is comfortable & clean, staffs are very friendly and sincere.... especially so is Ms Ngoc (Lucy), a very pleasant, hand working, friendly, sincere and intelligent girl! 👍👍👍
Thank You, Lucy!

2026-05-26 via Tripadvisor
J
Jet58387117324 Friends getaway
10
Hard working person
Pros:

Lucy Nguyen Pham Bao Ngoc, she can communication with customers. She also very helpful and hard working person. We appreciate her hard working.

2026-05-26 via Tripadvisor
G
Gerd couple de
9
Ein schönes Hotel, in dem man sich wirklich wohl fühlt.
Pros:

Es war auf unserer Rundreise durch Vietnam mit Abstand das schönste Hotel. Das Personal ist sehr freundlich und hilfsbereit. Beim nächsten Besuch werden wir es gerne wieder buchen.

Cons:

Die Rooftop Bar ist sehr schön, nur die Öffnungszeiten sind ziemlich beschränkt.

2026-05-22 via Nuitee
E
Excursion50936366868 Solo travel
10
Great stay
Pros:

I was looking for a hotels in Hanoi and I chose this one and I need to tell that the stay was exceptional. Rooms were spacious and comfy. Everything was sparingly clean with everyday cleaning of the room. Personal was nice and really attentive they don't hesitate to give you tips what is around and make your stay comfortable. Especially i want to thank Joyce pung and Nam for their tips readiness to help me with everything so I feel comfortable and welcomed. I really recomend this hotel and this is not only generic 5 star review. They have great servis and grate rooms just try it.

2026-05-09 via Tripadvisor
G
Graham couple au
10
Very enjoyable stay and the staff were all so helpful.
Pros:

Staff were wonderful

Cons:

Nothing

2026-05-08 via Nuitee
R
Road29457479990 Solo travel
10
Very good
Pros:

I had a wonderful stay at this hotel. The room was clean, comfortable, and the service was excellent. A special thanks to Bao Ngoc at the front desk for being so friendly, professional, and helpful throughout my stay. She made me feel very welcome and helped everything go smoothly. I would definitely come back again!

2026-05-07 via Tripadvisor