Motel 6-Newport, RI

Smell near loundry was a little bit strong

Whole place reeked of cigarette smoke, one hand towel in room, filthy tub, smoke detector in our room was covered up, 2 tv remotes , neither worked.

holes in the walls the ac didnt work no screen on the window no blanket on one of the beds smelled like cigarette smoke. tv was damaged

I booked two rooms, one room had a party of about 15 21 -year-olds drinking with the door wide open and loud at 3:30 in the afternoon and the other room stunk of urine and cigarettes. We had to leave the property to find a new place to stay because it was that bad.

This was a horrible experience. From the man at the front desk hiding his pill bottles to his creepy friends eyeing us when we came in it was horrible. We felt so unsafe we didn’t even spend the night. Do not waste your money on this smelly property unless it is your absolute last option!!

Upon checking into my stay, the front desk associate was nowhere to be found. There was some random guy sitting in the lobby and then he got up and started yelling her name in the hallway she came out, gave me my key and when I went upstairs, my key wasn’t working because there was somebody in the room. The room was already checked in by somebody else I went back downstairs she put me in another room. I had asked for a king room and she gave me two queens on the second floor when I had already preference first floor king room I asked for my refund back and she had told me that she didn’t want to would you like a first floor room I had let her know that I had just worked a double and had been up for almost 24 hours so I’m willing to compromise in regards to a room upon walking in the room to check it before I grab my bags in my car I go into the room. There’s a bed that was as if somebody was laying in it upon going in the bathroom the toilet seat was lifted, pee all over the toilet pee in the shower and on the bathroom sink was toothpaste and a blue liquid on the countertop I go back out to the front desk and I tell her could you take a look at this room and she asks the random guy that’s sitting in the lobby to walk with me to the room to check the room and he doesn’t say anything he goes straight to the bathroom. He comes out of the bathroom leaves the room I go back to the front desk. She says OK we’ll refund you. I wanna talk to my manager. She’s gonna refund you and I wait for my refund the manager walks right past me outside of the front door and leaves and nobody tells me anything so now I’m on the phone with Booking.com in regards to this and they’re saying that the property is not going to refund me after they told me that they were I had to sleep in my car that night because they would not refund me after telling me they were.

Room was not ready (cleaned) at 5 pm and had to wait in a cigarette smelling hall until 5:30 pm which made us late for our concert. There were other guests waiting outside thier rooms to be cleaned too. No TV remote so we were unable to turn on the TV. We tried to call down to the office but the room phone was dead. Shower leaked. Bathroom fan was unbearibly loud. Avoid this hotel!!