Golden Palace Hotel

Hotels
8.2 (2401 reviews)
Baytursynov Street 54 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.05
General positive comments about cleanliness, but some reviews indicate room maintenance needed.
Service
8.55
Positive feedback regarding the staff and service quality.
Location
9.05
High praise for location, described as excellent and convenient.
Room Quality
7.55
Some comments mention outdated rooms that require renovation.
Amenities
7.55
Lack of basic amenities like tea/coffee facilities noted.
Value for Money
8.55
General agreement on reasonable pricing relative to service provided.
Food and Beverage
8.05
Breakfast is described as good with a variety of options.
Overall Experience
8.25
Mixed reviews, with some issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Stay in the Heart of Almaty

Convenient Location: Situated in central Almaty, Golden Palace Hotel offers complimentary private parking and Wi-Fi, with Abay Prospekt and Baykonur Metro Station just a kilometer away.

Comfortable Accommodation: The elegantly furnished rooms are equipped with modern amenities such as a minibar, flat-screen TV with cable/satellite channels, and a private bathroom stocked with complimentary toiletries.

Dining and Relaxation: Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Ready to experience a blend of comfort and convenience? Book your stay at Golden Palace Hotel now and make the most of your visit to Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2401 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
Y
YOICHI • solo_traveller • jp
10
Pros:

清潔で便利、朝食が最高。

2026-05-29 • via Nuitee
A
Aidana • family_with_children • kz
10
2026-05-29 • via Nuitee
R
Roberto • solo_traveller • it
7
2026-05-28 • via Nuitee
A
Ainura • couple • kz
8
Локация 👍🏻персонал отзывчивый..а главное в номере чисто ..комфортно уютно ..телевизор и канали работали..душ есть..хорош
2026-05-27 • via Nuitee
J
JONATHAN • solo_traveller • kz
9
Good choice of stay. Accessible to all needs.
Pros:

Location and necessities around the area.

2026-05-27 • via Nuitee
Асель • family_with_children • kz
10
2026-05-27 • via Nuitee
Баян • couple • kz
10
2026-05-27 • via Nuitee
Салтанат • solo_traveller • kz
10
Pros:

Все супер первыи раз остоновилис вэтом гостинеце все супер чисто уюто завтрок отличныи персонал вежлыи, как будем еше в Алмате будем еще останавливатся всем советою

2026-05-26 • via Nuitee
O
Oksana • solo_traveller • ru
8
Pros:

Все было стандартно, нечего добавить.

Cons:

Завтрак очень скромный, растворимый кофе. Низкая скорость интернета в номере.

2026-05-26 • via Nuitee
Баха • solo_traveller • kz
4
Pros:

Персонал жақсы тазалығы жақсы

Cons:

6 қабатқа отналыстық кондёр жасамай тұр бірақ кезінде номерді кондермер алдық.

2026-05-26 • via Nuitee
S
Snezhanna • solo_traveller • ge
10
Хорошая гостиница по номеру, но слабый вайфай
Pros:

Чистый номер, отличная локация, вежливое и быстрое заселение и чекаут. На первом этаже работает бар, где можно взять вкусный кофе (что было очень кстати с дороги). В номерах есть мини-бар, что опять же удобно, если вы ехали издалека и до похода в кафе хотите пожевать снеки. Есть чайник и водичка. На чайную станцию стоит положить еще сахар к чаю.

Cons:

Вайфай стоит улучшить. Он слабый. То название сети и пароль, которое дают при заселении, вообще не находится. Приходится ловить с соседних этажей, сигнал часто пропадает.

2026-05-26 • via Nuitee
O
Oleg • couple • kz
8
2026-05-25 • via Nuitee
J
JUMSHIK • solo_traveller • kr
9
Pros:

시설이 좋았어요.

Cons:

위치가 중심지에서 떨어져있으니 참고하세요.
접수 직원이 다소 불친절했음.

2026-05-24 • via Nuitee
A
Abhi • extended_group • in
9
2026-05-23 • via Nuitee
A
Abhi • extended_group • in
9
2026-05-23 • via Nuitee
Данил • couple • kz
10
2026-05-21 • via Nuitee
S
Sabira • solo_traveller • kz
9
2026-05-21 • via Nuitee
Касымбеков • solo_traveller • kz
10
2026-05-20 • via Nuitee
E
Endzhe • solo_traveller • ru
9
2026-05-20 • via Nuitee
D
Dmitry • solo_traveller • ru
10
2026-05-19 • via Nuitee