Golden Palace Hotel

Hotels
8.2 (2411 reviews)
Baytursynov Street 54 , Almaty , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.05
General positive comments about cleanliness, but some reviews indicate room maintenance needed.
Service
8.55
Positive feedback regarding the staff and service quality.
Location
9.05
High praise for location, described as excellent and convenient.
Room Quality
7.55
Some comments mention outdated rooms that require renovation.
Amenities
7.55
Lack of basic amenities like tea/coffee facilities noted.
Value for Money
8.55
General agreement on reasonable pricing relative to service provided.
Food and Beverage
8.05
Breakfast is described as good with a variety of options.
Overall Experience
8.25
Mixed reviews, with some issues but overall a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:31

Property Description

Luxurious Stay in the Heart of Almaty

Convenient Location: Situated in central Almaty, Golden Palace Hotel offers complimentary private parking and Wi-Fi, with Abay Prospekt and Baykonur Metro Station just a kilometer away.

Comfortable Accommodation: The elegantly furnished rooms are equipped with modern amenities such as a minibar, flat-screen TV with cable/satellite channels, and a private bathroom stocked with complimentary toiletries.

Dining and Relaxation: Indulge in delicious meals at the on-site restaurant or unwind with a drink at the bar.

Ready to experience a blend of comfort and convenience? Book your stay at Golden Palace Hotel now and make the most of your visit to Almaty!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2411 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
Анна • solo_traveller • kz
10
2026-06-19 • via Nuitee
S
Samah • solo_traveller • sa
7
Pros:

Location

Cons:

No bidet. Base breakfast.

2026-06-19 • via Nuitee
A
AnisimovPavel • solo_traveller • ru
8
Отель в Алма-Ате
Pros:

Соотношение, цены и качества.
Великолепный завтрак.
До метро Байконур 20-25 минут.
Рядом много магазинов и кафе. В 10 минутах Каспий банк.
Смена полотенец и уборка мусора каждый день.
Есть холодильник.

Cons:

Матрасы на кроватях прославлены. (Лучше поменять). Телевизор безобразно показывает.

2026-06-19 • via Nuitee
A
Ahmet • extended_group • tr
8
2026-06-18 • via Nuitee
S
saeed • couple • ae
4
happy to be stay with you next time
Pros:

nice clean

Cons:

nice

2026-06-18 • via Nuitee
Жания • solo_traveller • kz
10
В целом отель отличный.
Pros:

Персонал отеля приветливый. Есть на этаже бесплатная гладильная доска, что не маловажно по сравнению с другими отелями где может быть все платно.

Cons:

Кровать для двухместного проживания очень маленькая, и ванные пренадлежности как (полотенца) тоже маленькие. Прошу в будущем учесть все замечания.

2026-06-17 • via Nuitee
X
Xiaofeng • solo_traveller • us
9
2026-06-15 • via Nuitee
A
Aidai • extended_group • kg
10
2026-06-15 • via Nuitee
A
Ana-Maria • solo_traveller • ro
10
2026-06-15 • via Nuitee
Z
Zifa • family_with_children • ru
5
2026-06-15 • via Nuitee
B
Boris • couple • il
10
Pros:

It's a modern hotel situated not far from the city center with helpful staff and delicious breakfast.

2026-06-14 • via Nuitee
F
Félix • couple • th
8
2026-06-14 • via Nuitee
T
Taner • extended_group • de
6
Did not meet expectations.
Cons:

Unfortunately, we were disappointed with this hotel. The breakfast was very basic and offered little variety compared to other hotels. The beds were extremely uncomfortable. In addition, there was only a thin cover directly on top of the mattress, making the mattress surface clearly noticeable and unpleasant. Upon our request, something was additionally placed on the mattress, but this hardly improved the sleeping comfort. As a result, getting a good night’s sleep was hardly possible. Despite the efforts of the staff, we would not book this hotel again.

2026-06-12 • via Nuitee
A
Anna • solo_traveller • by
9
2026-06-12 • via Nuitee
E
Eli • couple • nl
6
Pros:

Big room and nice view

Cons:

Is really hard to adjust the temperature of the shower its either too cold or too hot, water was leak a bit nearby the toilet.

2026-06-12 • via Nuitee
R
Romane • couple • es
10
Perfecto
Pros:

Muy cómodo y bien situado

2026-06-11 • via Nuitee
K
Kuat • solo_traveller • kz
10
2026-06-11 • via Nuitee
Z
Zuzanna • couple • pl
10
2026-06-10 • via Nuitee
D
David • couple • mx
8
todo estuvo bien
Pros:

la seguridad

Cons:

un mejor desayuno

2026-06-10 • via Nuitee
S
Samal • solo_traveller • kz
7
2026-06-10 • via Nuitee