De Palma Hotel Shah Alam

Hotels
7.7 (1440 reviews)
No 6 , Jalan Nelayan 19/15, Seksyen 19, , Shah Alam , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Variety in food
Cons:
Cleanliness issues
Service variability
Noise from outside
Inadequate facilities

Categories

Cleanliness
6.45
Specific issues with dirtiness, such as finding cockroaches and a moldy bathroom.
Service
8.45
Staff friendly and accommodating, although some reviews noted lack of friendliness.
Location
8.45
Conveniently located near shops and restaurants, with easy parking.
Room Quality
7.45
Rooms are spacious and comfortable, but there were some complaints about maintenance.
Amenities
6.95
Basic amenities available, but lacking in some entertainment options such as Netflix.
Value for Money
7.95
Generally seen as fair value, though some noted it didn't feel like a 4-star experience.
Food and Beverage
8.45
Breakfast variety praised, and the food quality received positive remarks.
Overall Experience
7.45
Mixed experiences with both positive aspects and multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:33

Property Description

Convenient Location and Nearby Attractions

  • 20-minute drive from Subang Airport
  • 40 minutes to Kuala Lumpur International Airport
  • 10 minutes to Shah Alam Lake Garden

Modern Rooms with Amenities

  • Colourful interiors with en suite bathrooms
  • Air-conditioned with cable TV and tea/coffee facilities
  • Some rooms feature a seating area and flat-screen TV

Dining Options

  • Rumbia Coffee House offers local and western meals
  • Room service available from 8.00am to 7.00pm during MCO 3.0

To enjoy a comfortable stay with modern amenities and dining options, book your stay at De Palma Hotel Shah Alam now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 1440 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 7.45
Amenities: 6.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 7.45
H
Haida • solo_traveller • my
6
Pros:

Friendly staffs, breakfast, parking

Cons:

The hotel has potential, but the housekeeping service needs significant improvement. On the second day of my stay, my room was not properly serviced—the used towels were not replaced, and basic toiletries like shower gel and bar soap were not replenished. For the price paid, I expected better attention to basic guest needs.

2026-06-04 • via Nuitee
S
Siti • solo_traveller • my
7
2026-06-04 • via Nuitee
N
Noriana • solo_traveller • my
6
2026-06-03 • via Nuitee
F
Farina • couple • my
8
2026-06-03 • via Nuitee
N
Nor shamzillawati • solo_traveller • my
8
2026-06-03 • via Nuitee
M
Mrs KN • solo_traveller • my
9
Bagus
Pros:

Bilik luas dan besar, bilik air pun besar, air sangat laju puas mandi manda. Staffs pun bagus, senyum dan membantu. Parking banyak, lokasi bagus

Cons:

Sebelum ini nginap sini masuk bilik je bau wangi tapi kali ini nginap sini masuk bilik bau kepam, tak best. Kita suka masuk bilik hotel bau wangi wangi fresh macam tu. Tuala yg disediakan pun bau tak best, mcm cuci tak letak pewangi. Chef yang masak sedap masa last sy nginap di sini cuti ke ehh sebab hari ini masakan hambar betul tak cukup rasa. nasi lemak mcm nasi biasa je, tak mcm nasi lemak pun.

2026-06-02 • via Nuitee
N
nur atikah • solo_traveller • my
9
2026-06-01 • via Nuitee
A
ABU SAMAH • family_with_children • my
5
Pros:

Service

Cons:

Air conditioning need to be checked...set temperature to 16°c but not cold enough to cover 1 room

2026-05-29 • via Nuitee
Z
Zaiton • couple • my
7
A surprisingly pleasant stay.
Pros:

Location

Cons:

Room takes a while to cool down. Outside noise.

2026-05-28 • via Nuitee
H
Hasniza • solo_traveller • my
10
Pros:

Bilik bersih, breakfast sedap

2026-05-28 • via Nuitee
D
Dr Zuriati • solo_traveller • my
8
Overall, good stay.
Pros:

The room clean, spacious and all facilities are in place. Internet network very good. The food are reasonable with the price but need more varieties.

Cons:

The price for the food not updated, hence, booking.com wrongly give my meal plan during my stay.

2026-05-28 • via Nuitee
N
NOORIDA • solo_traveller • my
7
2026-05-25 • via Nuitee
M
Muhammad Hafizi • couple • my
10
2026-05-20 • via Nuitee
S
Seri • couple • my
10
Pros:

The facilities and free parking

2026-05-18 • via Nuitee
H
Hafzan • family_with_children • my
8
2026-05-16 • via Nuitee
M
Miz • couple • my
7
2026-05-15 • via Nuitee
F
Fasihah • solo_traveller • my
7
Pros:

Lokasi kegemaran
Permintaan bilik ada tingkap disediakan staff

2026-05-12 • via Nuitee
M
Musa • couple • my
8
2026-05-02 • via Nuitee
N
NUR SYAIRAH SAFIAH • couple • my
8
2026-04-27 • via Nuitee
A
Azira Ezryn • solo_traveller • my
8
2026-04-27 • via Nuitee