Super 8 by Wyndham Florence

Hotels
•
Super 8
4.7 (448 reviews)
7937 Dream Street , Florence , US
+1 843-773-2646

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Fax/photocopying
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Location
Comfortable beds
Cons:
Bed bugs
Dirty rooms
Poor staff service

Categories

Cleanliness
2.28
Numerous complaints about bed bugs, roaches, and overall dirtiness.
Service
3.75
Issues with front desk service, lack of responsiveness to problems.
Location
8.29
Conveniently located near various stores and attractions.
Room Quality
3.24
Reported problems with room cleanliness and outdated furnishings.
Amenities
5.27
Standard amenities but lacked proper maintenance.
Value for Money
4.23
Initial pricing not aligned with the actual quality experienced.
Food and Beverage
6.28
No complimentary breakfast noted; only basic offerings.
Overall Experience
4.25
Overall dissatisfaction due to multiple issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Convenient Location: Situated in northern Kentucky, just a short drive south of Central Cincinnati, Super 8 by Wyndham Florence offers easy access to both urban attractions and natural beauty.

Comfortable Accommodations: Enjoy amenities such as free local calls and expanded cable TV in every room, ensuring a relaxing stay for all guests.

24-Hour Service and On-Site Convenience: With a round-the-clock staffed reception and complimentary morning coffee, guests can feel at ease during their stay. Additionally, the on-site vending machines provide easy access to snacks and drinks.

Book your stay at Super 8 by Wyndham Florence now for a convenient and comfortable experience during your visit to northern Kentucky!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

4.7
Based on 448 reviews
Cleanliness: 2.28
Service: 3.75
Location: 8.29
Room Quality: 3.24
Amenities: 5.27
Value for Money: 4.23
Food and Beverage: 6.28
Overall Experience: 4.25
W
Walker • solo_traveller • us
1
Booking.com is a rip off
Pros:

I. Booked a stay in Florence Ky for 2 nights and I never stayed 1 night. I wanted a refund for 1 nights stay, but booking.com is not giving me a refund for the night I didn't stay there. I only wanted a refund for 1 night because I did getin the bed and I did smoke 2 cigarettes, but I had a smoking room. I didn't do anything else in the room. I have contacted booking.com 5 times and each time it is a different excuse, either they can't reach Super 8 by phone or they are not responding to the emails that they have sent. I have contacted Super 8 by the 800 number and the local number. I have also contacted Super 8 by the email booking.com gave me and Super 8 has responded to my email. So booking.com is not going to refund me my money nor are they willing to book me another stay at Super 8. The last time I called booking.com they put me on hold until the phone hung up. Booking.com is a rip off and they don't care that I am on disability and bearly making it to survive. I will post this on every social media account that I have and post it on Yelo every week until this matter is handled.

2026-09-18 • via Nuitee
B
brian • solo_traveller • us
6
2026-09-17 • via Nuitee
O
Ok • solo_traveller • us
1
Pros:

Staff was nice

Cons:

There was roaches everywhere big roaches and little ones and the towels had hair all over them

2026-09-11 • via Nuitee
J
Josh • extended_group • gb
10
2026-09-09 • via Nuitee
P
Phil • couple • us
3
It gave us a place to sleep, thank you for that.
Pros:

The bed although it had some bugs on it (I sure hope they were not bedbugs) was fairly comfortable.

Cons:

The place is falsely advertised as it says the room comes with breakfast, which it doesn't. The floors were filthy. The place stunk to high Heaven of cigarette smoke etc.

2026-09-08 • via Nuitee
R
Ryan • solo_traveller • us
2
Pros:

Wifi

Cons:

Got charged twice, roach problem in the room

2026-09-04 • via Nuitee
L
Lindsey • solo_traveller • us
10
2026-08-30 • via Nuitee
G
Gail • extended_group • ca
1
We didn’t stay, I have never seen such filth , contacted booking . com and didn’t even receive my money back
Pros:

Nothing , it was dirty and run down

Cons:

The room was an absolute dump
Toilets dirty, bedding dirty
Didn’t even stay

2026-08-19 • via Nuitee
B
Bucher • couple • us
7
Pros:

Was no breakfast.

Cons:

Breakfast. Was no breakfast.

2026-08-18 • via Nuitee
K
Karlee • solo_traveller • us
1
Cons:

It was dirty

2026-08-06 • via Nuitee
S
Sa'adatu • solo_traveller • us
1
2026-08-03 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-08-03 • via Nuitee
N
Nancy • couple • us
3
This used to be a nice hotel now it has roaches. The rooms are not clean. The bathroom was horrible. There’s no way I ta
Pros:

Location

Cons:

Things were broke, the room was dirty,

2026-08-02 • via Nuitee
P
parrish • couple • us
7
2026-08-02 • via Nuitee
T
Tajuan • solo_traveller • us
8
I had a very nice and comfortable day
Pros:

The bed and pillows were comfortable

Cons:

There wasn’t anything that I did not like it was a good room for the price

2026-07-25 • via Nuitee
F
Farmer • solo_traveller • us
5
2026-07-24 • via Nuitee
F
Farmer • solo_traveller • us
5
2026-07-24 • via Nuitee
A
Albert • couple • us
8
2026-07-20 • via Nuitee
S
Sean • couple • us
8
Have stayed 2 times so far, would stay again
Pros:

Friendly staff, no big issues, room was clean enough

Cons:

The room key didn't work the first time which was a pain as I was traveling with 2 toddlers who were ready to get into the room.

2026-07-15 • via Nuitee
E
Emma • solo_traveller • us
4
2026-07-12 • via Nuitee