Sura Hagia Sophia Hotel

Hotels
8.8 (8978 reviews)
Divanyolu Cd. Alemdar Mh. Ticarethane Sk. No:10 Sultanahmet , Istanbul , TR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Cleanliness issues

Categories

Cleanliness
7.76
Some reviews mention issues with cleanliness, specifically that the family rooms were in the basement with a bad smell.
Service
9.23
Numerous mentions of helpful and friendly staff, particularly Meryem, who received high praise.
Location
9.27
Multiple reviews highlight the excellent location, easily accessible on foot.
Room Quality
8.72
Rooms are described as comfortable, clean, and of high standard.
Amenities
8.75
Facilities such as breakfast and services are generally rated positively.
Value for Money
8.71
General sentiment reflects a fair value for the quality of services provided.
Food and Beverage
9.26
Food quality is repeatedly praised, with mentions of good breakfasts and beverages.
Overall Experience
8.73
Overall sentiment indicates a very positive hotel experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Ottoman-Style Architecture and Peaceful Botanic Garden
Sura Hagia Sophia Hotel, located in Sultanahmet, features traditional Ottoman-style architecture, an outdoor swimming pool, and a serene botanic garden with various flower species. Enjoy the tranquil ambiance and beautiful surroundings during your stay.

Comfortable and Well-Equipped Rooms
Experience a calm and quiet atmosphere in soundproof rooms equipped with modern amenities such as air conditioning, LCD TV, and a fully stocked minibar. The private bathrooms come with complimentary toiletries and slippers, ensuring a comfortable stay.

Gourmet Dining and Relaxation Options
Indulge in a rich buffet breakfast and savor Ottoman cuisine at Deraliye Restaurant. Unwind with a cup of coffee in the peaceful garden or at Khaldi Café. Pamper yourself at the spa facilities with Turkish bath and massage sessions, or stay active at the fully-equipped fitness center.

Experience luxury and relaxation at Sura Hagia Sophia Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are kindly requested to show the credit card used for reservation upon check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.8
Based on 8978 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.73
C
Clemens • couple • de
9
2026-11-07 • via Nuitee
F
FILIPPO • couple • it
7
complessivamente siamo stai bene
Pros:

posizione centrale a due passi dalla Moschea Blu e Santa Sofia, colazione ricca e varia, personale gentile e disponibile

Cons:

camere accoglienti ma decisamente vecchie con pavimento in finto parquet veramente molto, troppo consumato, anche il bagno dimostrava tutti i suoi anni, per un 5 stelle mi aspettavo decisamente altro

2026-11-07 • via Nuitee
M
MIE • couple • jp
10
2026-11-07 • via Nuitee
N
Nandini • couple • ge
10
Absolutely delightful
Pros:

oguzhan was so amazing and went above and beyond to ensure we had everything and more we needed. This type of treatment and respect really makes customers like myself feel valued and would 100% stay again and recommend to others. Fantastic service!

2026-11-07 • via Nuitee
C
christian • family_with_children • it
7
Top position of a 4 star hotel.
Pros:

Various and very generous breakfast, firendly staff. Great view from our room.

Cons:

For beeing a 5 star hotel it does not meet all the requirements of cleanliness. A bit old structure that may need a refresh…but the personal is very pleasant and professional.

2026-11-07 • via Nuitee
M
Marcos • family_with_children • ar
10
Pros:

Oguzhan was great and helpful.

2026-11-07 • via Nuitee
S
Salar • family_with_children • nl
2
Cons:

Honderden euro's extra betaald voor Hagia Sophia view. 1 kamer had wel de juiste view; andere kamer had een view op de boom en gebouw er naast. Lekkage in de lobby en natte tegels waardoor ik viel. Bij het wisselen van de kamer moest je dan wel op bepaalde tijdstippen er zijn en wekker zetten en toestanden! Heel slechte ervaring zo met Istanbul.

2026-11-06 • via Nuitee
V
Verogio • family_with_children • it
10
Pros:

EKREM AND HASSAN BEST CAPITANO BELLBOYS AND TEAM AND EXCELLENTE SERVICE A LOT

2026-11-06 • via Nuitee
M
María • couple • es
10
Pros:

Guest relation warishah is very profesional and always to welcome with nice smile

2026-11-06 • via Nuitee
M
Mona • family_with_children • sa
10
Reception GULLU IS AWESOME
Pros:

I like the service and vibe, cooperation from reception especially with GULLU

2026-11-06 • via Nuitee
D
Dieter • family_with_children • be
8
Lovely stay and warm staff
Pros:

Guzel ve Yusuf were very kind and helpfull

Cons:

/

2026-11-06 • via Nuitee
K
Kadir • couple • gb
10
Pros:

EKREM THE BEST BELLBOY EXCELLENT SERVICE AND OGUZHAN SECOND BEST BELLBOY GOOD SERVICE

2026-11-06 • via Nuitee
E
Eric • couple • es
10
Pros:

Warishah guest relation was very kind and very good Spanish speaker

2026-11-06 • via Nuitee
A
Ashir • couple • nl
10
Pros:

Warisha guest creation was very nice and helpfull. We had a good time here

2026-11-06 • via Nuitee
M
Mehmed • solo_traveller • bg
10
Sahand,Mawada,Warisha
Pros:

Всичко е идеално!

Cons:

Всичко ми харесва!

2026-11-05 • via Nuitee
B
Bilal • family_with_children • pk
10
Pros:

Everything is so good we are so happy especially thanks to guest relations warishah receptionist yousaf and mavada they are so good

2026-11-05 • via Nuitee
P
Pascal • solo_traveller • ch
10
Pros:

guest relation warisha was very friendly and helpful. i enjoyed the stay very much

2026-11-05 • via Nuitee
T
Tauseef • family_with_children • sa
10
Pros:

EKREM and WARISha very good service and team and Hassan capital and mete

2026-11-05 • via Nuitee
A
Abhijeet • family_with_children • nl
8
Pros:

Breakfast spread was really good. Location was a few metres away from the city center. Room was spacious but cleaning services could still improve.

Cons:

Clearning services could be better. The room was not cleaned promptly, clean towels were not provided unless requested daily.

2026-11-05 • via Nuitee
F
Fredrik • couple • se
9
2026-11-05 • via Nuitee