Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fantastic service
Clean and modern facilities
Cons:
Some issues with crowded breakfast area

Categories

Cleanliness
9.08
Hotel is clean and modern.
Service
9.55
Staff was incredibly professional and friendly, with several standout employees.
Location
9.09
Great location and view.
Room Quality
9.04
Rooms are big, clean and modern.
Amenities
9.07
Nice infinity pool, gym and good value for money.
Value for Money
8.53
Good value for what was offered.
Food and Beverage
8.58
Breakfast a good variety, generally good quality.
Overall Experience
9.05
A great and pleasant stay, with excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:39

Property Description

Luxurious Beachfront Hotel
The Intercontinental in Cartagena's Bocagrande area offers a luxurious stay right on the beach.

Elegant Rooms with Spectacular Views
Each room is elegantly decorated and features amenities like a flat-screen TV and minibar. Some rooms offer breathtaking views of the Caribbean Sea or Cartagena Bay.

Rooftop Terrace and Outdoor Pool
Guests can unwind at the hotel's rooftop terrace and bar, enjoying a wide range of cocktails. The outdoor pool provides a perfect spot to relax under the sun.

Experience the ultimate blend of luxury and relaxation at Intercontinental Cartagena. Book now to indulge in a beachfront getaway like no other.

Important information:

For security reasons, all guests must be registered at the Front Desk during the check in process. Consequently, during your stay, no new guests will be allowed to enter the room within this policy, the InterContinental Cartagena reserves the right to admit additional guests or visitors, who were not registered at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 4.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$12 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1352 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
R
ricardo • couple • pe
10
Relax total
Pros:

Piscina y amplitud de la habitación.

2026-07-01 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Lugar maravilhoso
Pros:

Difícil escolher uma coisa só, localização fantástica, e o café da manhã olhando para o mar foi fantastico

Cons:

Nada

2026-06-25 • via Nuitee
P
Patricia • solo_traveller • co
10
Excelente.
Pros:

El hotel es lindisimo. De lujo. La atencion espectacular. Las vistas increibles. Las habitaciones super comodas y el desyuno delicioso y variado.

Cons:

Todo me gusto. Depronto tener una zona de fumadores.

2026-06-17 • via Nuitee
F
Fabian • solo_traveller • co
8
Pros:

Na

Cons:

Na

2026-06-10 • via Nuitee
A
Alero • solo_traveller • gb
6
Pros:

Location was good, right on the beach

Cons:

My room had a weird damp ish smell. I think it was rhe carpets. I thankfully only booked 2 nights of my 4 night stay so I moved to a different hotel

2026-06-08 • via Nuitee
J
Jairo • couple • ec
9
Muy buena opción en Cartagena
Pros:

Las instalaciones y ubicación

Cons:

El personal en la recepción

2026-06-02 • via Nuitee
G
GUILLEANTON • couple • ec
9
Escapada de Pareja
Pros:

El espacio del piso 15 bastante agradable, la privacidad y la atención excelentes.

Cons:

En los corredores de las habitaciones había un olor particular, raro.

2026-05-26 • via Nuitee
G
GUILLEANTON • couple • ec
9
Escapada
Pros:

Me gusta que siempre cuidaron el orden y limpieza de todos los espacios, la atención del personal siempre fué amable.

Cons:

Los pasillos de las habitaciones tenían un olor particular.

2026-05-26 • via Nuitee
G
Genesis • couple • us
4
2026-05-23 • via Nuitee
E
Elizabeth • extended_group • pe
10
Great hotel
Pros:

Breakfast was great
Rooms were clean
Staff was efficient
Fabulous pool

Cons:

The beach across the hotel was not opened

2026-05-23 • via Nuitee
C
Cody • couple • us
4
Not choosing them again
Pros:

The restaurant

Cons:

The way they went about a refund that was owed to me . They lied about it and I still have not received it

2026-05-04 • via Nuitee
W
Wiktor • couple • gb
9
2026-05-01 • via Nuitee
G
Guillermo • couple • us
8
Good
Pros:

Location, housekeeping, pool

Cons:

It doesn’t have any fun atmosphere in there, boring place, kitchen orders served in the pool took a lot of time

2026-04-30 • via Nuitee
W
WELLINGTON • family_with_children • br
10
2026-04-26 • via Nuitee
J
JACQUELINE • extended_group • co
9
Pros:

Maravillosa hotel

2026-04-20 • via Nuitee
A
Anca • couple • ca
9
2026-04-15 • via Nuitee
N
Nathalie • solo_traveller • ca
6
Grande insécurité
Pros:

Bravo à Envengelina, au service au restaurant. Elle est souriante, chaleureuse et elle est soucieuse de nos besoins. Le personnel est très aimable et ils semblent aimer leur travail. Le restaurant et le coin piscine est agréable.

Cons:

La musique beaucoup trop forte, ce qui m’a fait fuir l’espace piscine.
Aussi, les vitres sont si sale que même si l’hôtel est face a la mer, on la perçoit peu.
Enfin, aucune terrasse ou espace tranquille pour simplement regarder la mer, ni pour manger, ni simplement boire un café.
Et il y a un gros problème avec l’utilisation des espaces à la plage. C’est un espace public mais qui n’est pas régit, ni sécurisé, par la ville ou les hôtels. Ce qui fait en sorte qu’il y a des groupes criminalisés qui font les lois. Il y a abus auprès des touristes et fraudes afin de ne pas dévoiler les prix et rehausser ceux-ci. Les vendeurs itinérants sont incessants et on ne peut se reposer plus de 2 minutes sans interruptions. Alors pour cette principale raison, j’y retournerai plus jamais.

2026-04-11 • via Nuitee
C
Claudio • couple • br
9
2026-04-10 • via Nuitee
C
Christian • couple • cl
7
Pros:

Muy bien las instalaciones

Cons:

Muy saturado de gente para el tamaño de sus instalaciones (piscina y salón de desayuno que es bastante pobre y poco variado)

2026-04-08 • via Nuitee
F
FILIPPO • family_with_children • us
6
2026-04-05 • via Nuitee