Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Fantastic service
Clean and modern facilities
Cons:
Some issues with crowded breakfast area

Categories

Cleanliness
9.08
Hotel is clean and modern.
Service
9.55
Staff was incredibly professional and friendly, with several standout employees.
Location
9.09
Great location and view.
Room Quality
9.04
Rooms are big, clean and modern.
Amenities
9.07
Nice infinity pool, gym and good value for money.
Value for Money
8.53
Good value for what was offered.
Food and Beverage
8.58
Breakfast a good variety, generally good quality.
Overall Experience
9.05
A great and pleasant stay, with excellent staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:39

Property Description

Luxurious Beachfront Hotel
The Intercontinental in Cartagena's Bocagrande area offers a luxurious stay right on the beach.

Elegant Rooms with Spectacular Views
Each room is elegantly decorated and features amenities like a flat-screen TV and minibar. Some rooms offer breathtaking views of the Caribbean Sea or Cartagena Bay.

Rooftop Terrace and Outdoor Pool
Guests can unwind at the hotel's rooftop terrace and bar, enjoying a wide range of cocktails. The outdoor pool provides a perfect spot to relax under the sun.

Experience the ultimate blend of luxury and relaxation at Intercontinental Cartagena. Book now to indulge in a beachfront getaway like no other.

Important information:

For security reasons, all guests must be registered at the Front Desk during the check in process. Consequently, during your stay, no new guests will be allowed to enter the room within this policy, the InterContinental Cartagena reserves the right to admit additional guests or visitors, who were not registered at the check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 4.70 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$12 per person per night when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1357 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.05
N
Nicolas • solo_traveller • cl
6
Pros:

Room was OK

Cons:

The area, very dirty. Not nice.

2026-07-25 • via Nuitee
H
Hector • couple • au
10
2026-07-22 • via Nuitee
G
Gaspard • couple • us
9
2026-07-16 • via Nuitee
E
Ebony • solo_traveller • us
10
Pros:

I loved the location.

Cons:

Nothing. It was great for the price.

2026-07-14 • via Nuitee
N
niño • solo_traveller • co
8
2026-07-14 • via Nuitee
F
Francisco • couple • sv
10
Pros:

orden, limpieza, atención

Cons:

"ir la milla extra" ... pagué por una buena habitación... si bien únicamente me quedé por dos noches, era porque tomé un crucero desde la ciudad... al regreso del crucero (por la mañana), mi vuelo salía ese mismo día pero por la tgarde, no tenía donde dejar maletas para seguir conociendo la ciudad, pregunté si me dejaban dejarlas en el hotel ya que había sido su huesped, la respuesta fue "no, porque no se quedará con nosotros cuando regrese" ... si hubiera dejado maletas luego de mi checkout por unas horas, no hubiera habido problema, y no importaba si fuera gratis o no, entiendo que el core business no es rentar espacios para maletas, pero lo vi como el mismo servicio unos días después... no era un año después, era porque prácticamente aún estaba en la ciiudad.... se que es un evento con bajas probabilidades de repetirse, pero lo dejo por si se puede extrapolar a otras ocasiones, el servicio sería más completo y aún pudiera cobrar un fee si gustan... el espacio lo tenían, no generaba un gasto.... este tipo de cosas terminan de dejar la experiencia como excelente o como simplemente satisfactoria.

2026-07-13 • via Nuitee
Y
Yara • family_with_children • br
10
Hotel nota 10!
Pros:

O quarto era de acordo com a descrição. Não senti falta de nada. A possibilidade do late check out foi muito importante pra nós! Obrigada!

Cons:

Nenhum ponto para ser destacado.

2026-07-13 • via Nuitee
J
James • family_with_children • cl
6
Buena habiatqxion piscina sucia
Pros:

Las habitaciones

Cons:

La piscina estaba sucia con restos de comida. Me sorprendió negativamente

2026-07-13 • via Nuitee
J
Jairo Alonso • couple • co
10
.
Pros:

Ubicación, limpieza, variedad desayuno.

Cons:

En general todo estaba bien.

2026-07-13 • via Nuitee
E
Erick • solo_traveller • br
9
Pros:

Café da manhã muito bom!
Funcionário da recepção Sanni muito bom!
Atendimento excelente

Cons:

Não teve atendimento na praia.
Obra na frente do hotel

2026-07-12 • via Nuitee
C
César Rivas Villanueva • solo_traveller • cl
9
Pros:

Excelente estadía, muy comoda y placentera!!!

Cons:

Que el estacionamiento sea de pago al centro comercial...

2026-07-10 • via Nuitee
L
Lisboa Bahamondes • solo_traveller • cl
10
2026-07-09 • via Nuitee
R
Ruth • extended_group • us
7
Close to attraction
Pros:

Friendly stuff , nice ocean views

Cons:

Is no new towels very old
The standard compared to the others intercontinental here is very simple

2026-07-09 • via Nuitee
F
FELIX • solo_traveller • co
8
Pros:

habitacion y baño

Cons:

desayuno

2026-07-05 • via Nuitee
R
ricardo • couple • pe
10
Relax total
Pros:

Piscina y amplitud de la habitación.

2026-07-01 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Lugar maravilhoso
Pros:

Difícil escolher uma coisa só, localização fantástica, e o café da manhã olhando para o mar foi fantastico

Cons:

Nada

2026-06-25 • via Nuitee
P
Patricia • solo_traveller • co
10
Excelente.
Pros:

El hotel es lindisimo. De lujo. La atencion espectacular. Las vistas increibles. Las habitaciones super comodas y el desyuno delicioso y variado.

Cons:

Todo me gusto. Depronto tener una zona de fumadores.

2026-06-17 • via Nuitee
F
Fabian • solo_traveller • co
8
Pros:

Na

Cons:

Na

2026-06-10 • via Nuitee
A
Alero • solo_traveller • gb
6
Pros:

Location was good, right on the beach

Cons:

My room had a weird damp ish smell. I think it was rhe carpets. I thankfully only booked 2 nights of my 4 night stay so I moved to a different hotel

2026-06-08 • via Nuitee
J
Jairo • couple • ec
9
Muy buena opción en Cartagena
Pros:

Las instalaciones y ubicación

Cons:

El personal en la recepción

2026-06-02 • via Nuitee