Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Limited dessert variety
Slight reduction in food selection

Categories

Cleanliness
9.26
Room cleanliness is frequently mentioned positively, with guests noting it as top notch.
Service
9.73
Guests highlighted the exemplary service from multiple staff members, particularly Mr. Krupasindhu and others.
Location
9.27
The location was described as perfect, contributing to an overall positive impression.
Room Quality
9.22
Rooms are well-received for their cleanliness and comfort, contributing to a satisfying stay.
Amenities
8.75
Amenities were seen as good, though variety of food options was noted less enjoyable on occasion.
Value for Money
8.71
Standard quality for this hotel tier, with many guests feeling the experience was worth the cost.
Food and Beverage
9.26
Food quality received consistent positive feedback, with guests enjoying the meals offered.
Overall Experience
9.43
Overall, guests reported a very positive experience with high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:24

Property Description

Luxurious Accommodation

Experience elegance and comfort at Novotel Kolkata Hotel and Residences. Each room is tastefully decorated and equipped with modern amenities for a relaxing stay.

Convenient Location

Situated in the heart of Kolkata's IT Hub, the hotel offers easy access to major business centers and tourist attractions. Perfect for both business and leisure travelers.

Exceptional Facilities

Enjoy a refreshing swim in the outdoor pool, unwind at the fitness center, or indulge in a rejuvenating massage at the sauna center. With free WiFi, 24-hour room service, and multiple dining options, your stay will be truly exceptional.

Book now for an unforgettable stay at Novotel Kolkata Hotel and Residences.

Important information:

Pets are only allowed at the residences/apartment's floors in the hotel premises.
Pet foods are included in pet friendly.
Pets are not allowed at any public areas-lobby/food & beverage outlets/swimming pool/gym.
Pets are not allowed inside any rooms & suites.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for Rs. 1,700 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for Rs. 1,500 per person per night when using an existing bed.
    Adults stay for Rs. 1,700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2194 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.27
Room Quality: 9.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 9.43
S
Shantanu • couple • in
10
2026-05-28 • via Nuitee
S
Shantanu • couple • in
10
2026-05-28 • via Nuitee
L
lahiri • family_with_children • in
10
Good
Pros:

Good

Cons:

Na

2026-05-28 • via Nuitee
S
Shantanu • couple • in
10
2026-05-28 • via Nuitee
S
Swapnaneel • solo_traveller • in
9
Pros:

Its a premium comfortable stay. Jyoti was very helpful all throughout the stay. All the members were kind and helpful

2026-05-27 • via Nuitee
B
Barry • solo_traveller • us
10
2026-05-23 • via Nuitee
S
Sanjay Kumar • solo_traveller • in
10
2026-05-22 • via Nuitee
J
Johnson • solo_traveller • au
8
Good 👍
Pros:

Friendly and helpful staff. Dinner buffet was amazing 🤩

Cons:

The rooms are outdated and dark.

2026-05-21 • via Nuitee
C
Chakravorty • solo_traveller • ae
9
Pros:

The staff

Cons:

Difficult to connect to internet

2026-05-20 • via Nuitee
A
Akshan • couple • in
10
2026-05-19 • via Nuitee
D
Dr Harshjeet • solo_traveller • in
10
2026-05-16 • via Nuitee
D
Deepak • solo_traveller • in
10
Pros:

The hospitality services are very good and the staffs behavior are excellent.

2026-05-16 • via Nuitee
K
Kailash kandoi • solo_traveller • in
7
comfortable stay.
Pros:

my room was upgraded thanks for that. breakfast was good. Overall good experience.

2026-05-15 • via Nuitee
K
Kailash kandoi • solo_traveller • in
9
Pros:

My room was upgraded thanks for that. Breakfast was good. Food quality was also good.

Cons:

All good would request to provide pillow more soft. And comfortable.

2026-05-15 • via Nuitee
S
SUDIPTA • solo_traveller • in
7
2026-05-15 • via Nuitee
P
Pradeep • solo_traveller • in
10
Pros:

Everything
Stay was very nice
A special thanks to Ankita and the reception team

2026-05-14 • via Nuitee
P
Pradeep • solo_traveller • in
10
Pros:

Everything
Soecial thanks to Ankita

2026-05-14 • via Nuitee
B
Binod • family_with_children • in
10
2026-05-12 • via Nuitee
S
Sharmistha • couple • ae
8
OK
Pros:

Breakfast spread is good but service is poor may be lack of staff. Room earlier given very small room, I forgot the name of the duty manager young guy next day he provide me a better room, his name I forgot DIR OR SOMETHING. VERY GOOD GUY

Cons:

BREKAFAST SERVICE FROM LIVE COUNTER

2026-05-12 • via Nuitee
O
OnAir56856777062 • Business
10
Best food ever!!!
Pros:

Mr. krupasindhu was really nice and helpful :) would recommend to everyone also kudos to the chef for such delicious food!!!

2026-05-09 • via Tripadvisor