Mesón de Santa Elena Hotel Galeria

Hotels
•
Independent
8.6 (48 reviews)
Hidalgo 155, Centro Histórico, Mascota, JAL, 46900 , Mascota , MX
52-33-36294681

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Facilities

Free breakfast
Full-service spa
Free WiFi
24-hour front desk
Terrace
Garden
Continental breakfast
Designated smoking area
Concierge service
Library
See all facilities

Review Highlights

Pros:
Friendly staff
Enclosed parking
Great location
Historic charm
Cons:
Rustic furniture
Lack of spa services
Mixed opinions on value for money

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel, but some mentioned the rustic furniture.
Service
8.3
Service was highly praised by guests for being friendly and hospitable.
Location
8.1
The hotel's proximity to key landmarks and its enclosed parking space were highlighted by guests.
Room Quality
7.8
Rooms were perceived as comfortable, with a mix of old charm and modern amenities.
Amenities
7.2
Mixed reviews on amenities, with some guests praising the enclosed garage while others mentioned the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests finding it reasonable and others thinking it was a bit high.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, though some guests suggested more variety.
Overall Experience
8
Most guests had a positive overall experience and expressed a desire to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:31

Property Description

Luxurious Spa Services and Amenities

Relax and rejuvenate at our full-service spa, offering soothing massages and treatments for a truly indulgent experience. Unwind in style at Mesón de Santa Elena Hotel Galeria.

Delectable Dining and Drinks

Savor delicious meals at our on-site restaurant, or opt for the convenience of 24-hour room service. Enjoy a refreshing drink at the bar/lounge, perfect for socializing and unwinding after a day of exploration.

Convenient Location and Nearby Attractions

Immerse yourself in the rich local culture, with popular landmarks such as Nuestra Senora de los Dolores Church and Main Square just a short walk away. Explore the wonders of Mascota with ease during your stay with us.

Don't miss the opportunity to experience luxury and comfort at Mesón de Santa Elena Hotel Galeria. Book your stay now!

Important information:

  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8.6
Based on 48 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
F
FERNANDO • family
8
Pros:

I like very much the hospitable place, very friendly stuff. This is a rustic hotel, the furniture is rustic but the bathroom was beautiful and modern, one block away from the church and plaza, you will wake up to the church bells very early. They offer parking space in a enclosed garage very convenient if you are driving. I will come back when in Mascota.

2025-04-15 • via Nuitee
F
Fernando • family
10
Pros:

Nice hotel. Great staff. I’d definitely stay there again and surely will. Love what they have done restoring a 120 year old house.

2025-04-14 • via Nuitee
R
Richard
8
Pros:

Old hotel in good shape.

2025-02-19 • via Nuitee
A
Anne • partner
10
Pros:

We stayed at Meson de Santa Elena on X-Mas Eve. The hotel with a very distinguished traditional architecture is located down the street from the main Church in Mascota. You can easily walk to everything from there.

We rented a suite that was spacious and very quiet. The person at the reception, the cleaning ladies, the persons in charge of breakfast: everyone was attentive and kind.

I highly recommend Mesón de Santa Elena and a visit to Mascota.

2025-01-02 • via Nuitee
B
Bertha • family
8
Pros:

You can hear all the noisy around the neighborhood.

2024-08-15 • via Nuitee
C
CARLOS
6
Dormí muy mal
Pros:

El servicio de recepción muy malo y no me permitieron pagar con tarjeta , no sabían que cuarto era y aparte desde las 6 am comenzaron trabajos de obra muy ruidosos en una construcción atrás

2024-06-29 • via Nuitee
F
Francisco Lara
10
Pros:

Super

2024-06-24 • via Nuitee
A
Alberto • family
10
Pros:

Muy buena atención del personal. Excelente desayuno. y muy bonitos detalles en la habitaicón.

2024-04-29 • via Nuitee
T
Timm
8
Pros:

This is a nice hotel, very clean and a nice made-to-order breakfast included. The staff are pretty quiet and friendly, but only engage you when ask specific questions, even in Spanish. It is easily walkable to the principal Plaza. No AC so a little bit warm and there happened to be street construction occurring right around the hotel, which was a parking inconvenience but other than that not a problem.

2024-04-26 • via Nuitee
B
Barry • family
8
Pros:

This boutique hotel is over 200 years old. The rooms are spacious
Ours had a private patio with a fountain. The staff was very accommodating. The cleanliness and decor was excellent. The rooms do not have air conditioning or heat, so I cannot imagine what it would be like during the summer or winter months. Only one issue I feel the price is too high for the location.

2023-05-15 • via Nuitee
M
Maria • family
10
Pros:

Exceptionally nice boutique hotel with a combination rustic and contemporary style. Customer service was excellent.

2023-04-18 • via Nuitee
S
Saifudin • partner
10
Pros:

A fantastic stay in a beautiful old building. Our room was beautifully appointed and we got a hearty hot breakfast. The SERVICE was amazing. Fernando greeted us like family and couldn’t do enough to make us feel welcome. Would stay here again in a heartbeat. Mascota, by the way, is well worth the trip

2023-01-30 • via Nuitee
M
Miguel • partner
10
Pros:

Nos encanta llegar aquí.

2022-11-26 • via Nuitee
J
JUAN CARLOS • friends
10
Pros:

Excelente atención y amabilidad del Fernando el gerente del hotel, nos orientó para ir a cenar y nos explicó la historia de la casona.
Gracias también por servirnos desayuno más temprano de lo habitual para poder ir a la carrera.Muy amables la chica y su mamá que nos sirvieron un café de olla espectacular.
Muy bonita la finca , muy cómoda, agua caliente perfecta.

2022-11-03 • via Nuitee
A
Aranza • partner
6
Pros:

The hotel is quite beautiful and the room we got was away from the main road, so pretty quiet. The one thing that was problematic was the heat. You get an oscilating fan (no A/C) and the room temp was just too much for comfort. The beds were hard and being so close to the mountains, there are all kinds of critters inside the room. Breakfast was included and delicious.

2022-10-04 • via Nuitee
E
Emmanuela
10
Pros:

Trato muy amable de toda ma gente!!
Muy bonito! Vale la pena totalmente

2022-03-08 • via Nuitee
A
ALFONSO • partner
10
Pros:

Es una casona antigua bien adaptada para hotel, con buenas instalaciones.

2022-01-23 • via Nuitee
V
Verified traveler • family
6
Pros:

Esta muy austero y le falta un poco de remodelación a las habitaciones

2021-08-09 • via Nuitee
V
Verified traveler • partner
6
Pros:

Un hotel hermoso pero para llamarse boutique falta cafetera en los cuartos y el pellon de la cama estaba sucio de mosquitos

2020-09-14 • via Nuitee
V
Verified traveler • family
10
Pros:

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2020-01-10 • via Nuitee