Hotel María Victoria

Hotels
•
Independent
8.8 (142 reviews)
Zaragoza No. 6, Xalapa, VER, 91000 , Xalapa , MX
52-228-8186011

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Facilities

Meeting rooms
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Amable personal
Buena ubicación
Limpieza
Cons:
Falta de mantenimiento
Ruido en habitaciones
Necesidad de renovación

Categories

Cleanliness
8.53
Rooms were reported to be clean, but the overall sentiment suggests a need for better maintenance.
Service
9.5
Staff received high praise for their friendliness and helpfulness.
Location
9.54
The hotel is centrally located, with easy access to restaurants and attractions.
Room Quality
7.99
Some reviews indicated a need for renovation, but rooms were generally comfortable.
Amenities
8.52
Standard amenities available; some reviews expressed a desire for improvement.
Value for Money
8.98
Guests felt the rates were reasonable for the quality provided, despite some issues.
Food and Beverage
8.03
Potential for improvement in breakfast offerings was noted.
Overall Experience
9.3
Overall, guests found their stays enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:30

Property Description

Discover the charm of the Hotel María Victoria, ideally situated in the heart of Xalapa, just moments from Juarez Park and the stunning Xalapa Cathedral, making it the perfect base for your next adventure.

Convenient Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of our arcade/game room for some entertainment. Our 24-hour front desk and tour/ticket assistance ensure a seamless experience.

Comfortable Accommodations
Our 114 air-conditioned guest rooms provide the perfect escape, featuring cable programming and private bathrooms stocked with complimentary toiletries. Relax and unwind with thoughtful touches like complimentary bottled water and daily housekeeping.

Dining & Relaxation
Indulge in a delightful meal at our on-site restaurant, or unwind at the bar/lounge with a refreshing drink. Don't miss our daily buffet breakfast available from 7 AM to noon, setting the tone for a wonderful day.

Book your stay at Hotel María Victoria today for an unforgettable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JAL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.8
Based on 142 reviews
Cleanliness: 8.53
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9.3
S
Sergio • solo_traveller • mx
10
2026-07-02 • via Nuitee
S
Sergio • couple • mx
10
2026-07-02 • via Nuitee
F
Felipe • extended_group • mx
10
2026-07-02 • via Nuitee
M
Maribel • couple • mx
8
Muy recomendable
Pros:

El trato tan amable de recepción y la comida muy sabrosa.

2026-06-25 • via Nuitee
J
Jorge enrique • solo_traveller • mx
8
2026-06-23 • via Nuitee
J
JAVIER • solo_traveller • mx
8
Cumple la relación Costo/Beneficio de Panzaso. Instalaciones y Equipo que necesitan renovación.
Pros:

Personal Amable y Servicial.
Colchones de cama firmes.

Cons:

Unidad de Aire Acondicionado muy ruidosa.
Blancos de cama y toallas necesitan ser renovados al igual que en general todas las instalaciones.

2026-06-22 • via Nuitee
L
Lunagómez • solo_traveller • mx
10
2026-06-18 • via Nuitee
D
Daniela Itzel • solo_traveller • mx
10
Pros:

La ubicación

Cons:

Le falta remodelar un poco, al estar al lado del holiday inn debe renovar un poco las habitaciones

2026-06-15 • via Nuitee
G
Gregorio • solo_traveller • mx
10
Pros:

Costo. Ubicación. Limpieza. Personal. Desayuno buffet. Wifi al 100.

Cons:

Tv sin wifi

2026-06-12 • via Nuitee
E
Eva • family_with_children • us
4
Hubiera sido mejor.
Pros:

Buena ubicación

Cons:

El hotel es muy antiguo y las camas sabanas y el aire acondicionado es muy muy viejos.

2026-06-05 • via Nuitee
M
María Celeste • couple • mx
9
Cómodo
Pros:

La ubicación

2026-05-28 • via Nuitee
M
Maricela • solo_traveller • mx
9
Pros:

Muy amables todos.

Cons:

Nada todo bien

2026-05-27 • via Nuitee
L
Leonardo • solo_traveller • mx
10
Pros:

La tranquilidad en la estancia

Cons:

Todo bien

2026-05-26 • via Nuitee
F
Francisco Elvira • solo_traveller • mx
9
2026-05-23 • via Nuitee
A
Alfredo Quintanar • family_with_children • mx
10
Pros:

Muy bien el trato amable del staff, buffet todo bien

2026-05-22 • via Nuitee
K
Kazuma • solo_traveller • us
10
Pros:

Old hotel good location 3 minutes walk to Parque Juarez 5 minutes to bus stop for bus terminal nice bed small room but confortable price was bargain
24 hours counter service and hot shower they have a nice restaurant for buffet breakfast available
150 peso if you like fruit good for you aircon fan TV
free water 💧

Cons:

Nothing at all

2026-05-21 • via Nuitee
G
Gladys • solo_traveller • mx
9
2026-05-19 • via Nuitee
L
Litzy Fernanda • solo_traveller • mx
10
2026-05-18 • via Nuitee
I
Irma Leticia • solo_traveller • mx
8
Buena ubicación. Hotel sencillo.
Pros:

Es funcional y tiene buena ubicación.

Cons:

Todo bien.

2026-05-18 • via Nuitee
I
Iris • family_with_children • mx
10
Pros:

Toda la atención de parte del. Personal y la limpieza en la habitación.

Cons:

Solo que en la aplicación aparecía el precio para 2 personas, pero no especifica que el desayuno viene considerado el precio solo de 1 persona. Solo es eso 👍

2026-05-17 • via Nuitee