Mercure Hotel Brussels Centre Midi

Hotels
•
Mercure
8.1 (7760 reviews)
Boulevard Jamar 25-29 , Brussels , be
+3225281890

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Spacious rooms
Cons:
Cleaning issues
Limited amenities
Value for money concerns

Categories

Cleanliness
7.68
Some cleanliness issues mentioned such as 'Rook overal naar urine' and inconsistent hot water.
Service
8.65
Staff is described as helpful and friendly; however, there were some mentions of curt behavior.
Location
8.19
Location is convenient but affected by roadworks making access difficult.
Room Quality
8.64
Rooms noted to be spacious and comfortable, though some amenities were lacking.
Amenities
8.17
Facilities like the spa were appreciated, but some basic amenities were missing.
Value for Money
7.63
Guests felt that the pricing did not correspond well with the quality of the stay.
Food and Beverage
7.68
Limited options for dinner/bar food were noted.
Overall Experience
8.15
Generally positive experiences despite some mentioned negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:53

Property Description

Luxurious Accommodation
Experience the elegance of Mercure Hotel Brussels Centre Midi, offering modern guest rooms with a flat-screen TV, minibar, and en-suite bathrooms. Enjoy free access to wellness facilities and free Wi-Fi during your stay.

Convenient Location
Located just a 5-minute walk from Brussels-South Train Station, with easy access to Eurostar and Thalys terminals, and a metro stop nearby for direct connections to the city center. Explore the city with ease from this prime location.

Wellness and Relaxation
Indulge in the on-site wellness center featuring a sauna, hot tub, steam bath, and fitness area. Unwind in the hotel's garden terrace or library. Don't miss the opportunity to book your stay at Mercure Hotel Brussels Centre Midi for a truly relaxing experience.

Important information:

Please note that guests are required to show the credit card they used to make the booking or an authorization form signed by the credit card holder if they are not traveling along. Otherwise, the payment will not be accepted.

Guests staying with children are kindly requested to inform the hotel about the number of children and their age in the Special Requests box.

When traveling with pets, please note that an extra charge applies. This charge is excluded if this is an assistant dog for a disabled person.

The maximum vehicle height for parking at this property is 73 in. Taller vehicles cannot park here.

Our parking lot may be closed for an indefinite period between August 23 and December 5.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 11 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 7760 reviews
Cleanliness: 7.68
Service: 8.65
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 8.15
M
Monji • extended_group • fr
10
2026-07-04 • via Nuitee
N
N.S • solo_traveller • es
6
Pros:

Big rooms

Cons:

The front desk staff was not very friendly

2026-07-04 • via Nuitee
C
Christine • solo_traveller • fr
8
Pros:

Calme, propreté, personnel souriant et professionnel

2026-07-04 • via Nuitee
L
Lindsey • solo_traveller • nl
8
2026-07-04 • via Nuitee
T
Tann • extended_group • se
5
2026-07-04 • via Nuitee
S
Soraya • extended_group • fr
10
2026-07-04 • via Nuitee
E
Elena • extended_group • bg
8
2026-07-04 • via Nuitee
V
Vera • solo_traveller • nl
8
Fijn hotel maar een bouwput voor de deur
Pros:

De slaapbank lag heerlijk! . Beter dan t bed die wel wat hard was maar dat is niet erg. Beter voor je rug. Airco zelf te regelen, mooie kamer.

Cons:

Douche kreeg ik niét op temperatuur. Voor de drie 1 grote bouwput en de wijk is niet bepaald aantrekkelijk. Station centre midi ( zuid) is de gevaarlijkste in europa dus savonds liep ik niet graag op straat.

2026-07-03 • via Nuitee
S
Sara • couple • lu
5
Pros:

Le personnel qui été très aimable

Cons:

L’hygiène vraiment les taches de sang sur les rideaux et le tapis partout qui sent le vieux vraiment à éviter

2026-07-03 • via Nuitee
R
Rae • solo_traveller • id
9
Comfortable hotel near Brussels Midi Station
Pros:

The bed, the cleanliness, the staff, 24/7 snack bar

Cons:

The shower cubicle is higher than the floor, a bit too high. Can be hazardous - especially for older guests.

2026-07-03 • via Nuitee
A
Alina Luiza • solo_traveller • ro
5
Nice staff, horrible policy
Pros:

The hotel was close to the central train station and it was easy to reach the different types of public transportation. The hotel itself and the rooms are very clean and comfortable! The reception staff was helpful and nice.

Cons:

On the website and in the Booking.com description as well it is stated that check-in is from 2PM. This means that all rooms should be ready by 2PM. I arrived at 3.45PM and was informed my room wouldn't be ready before 6PM. This is absolutely unacceptable. I needed to attend an event and wanted to get ready in my room. I didn't have the luxury to do so. It was not the staff's fault, of course!! I work as a receptionist as well and I understand the staff is only following the hotel's policy. I didn't complain directly to the staff, because I understand the situation. The receptionists were very nice and helpful and found a solution for me to get ready and stored my luggage until I came back to the hotel.
However this policy and situagion are not acceptable! I had reserved my room since January and the hotel was aware of the big event taking place in the city, as well as of the fact that they would be sold out for the event's dates. They should have prepared in advance to be able to host such a big number of guests and guarantee everyone their rooms from 2PM as stated above.

2026-07-03 • via Nuitee
S
Stefania • solo_traveller • ro
10
Pros:

Very comfortable and clean, had everything we needed. Staff was very nice as well and all the facilities were great.

2026-07-03 • via Nuitee
H
Horneka • extended_group • ci
10
2026-07-03 • via Nuitee
C
Coby Hendrika Jacoba • solo_traveller • nl
9
Pros:

Dicht bij het station. Schone mooie kamer

Cons:

Het is een luxe hotel in een ghetto.

2026-07-03 • via Nuitee
N
Nancy • extended_group • us
7
Nice place to stay if you don’t need to be at the hotel all day
Pros:

Close to Brussels midi station

Cons:

The area is a bit eerie. The rooms are a bit outdated and minimal toiletries

2026-07-03 • via Nuitee
A
Ana • solo_traveller • es
8
2026-07-03 • via Nuitee
R
RB545 • Solo travel • Amsterdam, North Holland Province
2
Jekyll and Hyde- nice rooms but abusive staff
Pros:

This was the most bizarre hotel experience I've ever had in my life. Outside the hotel (which is not their fault) are extreme road works and it's very dirty and not a place to go after dark.
The rooms themselves are actually very nice and clean, and the air conditioning was amazing and worked like a dream. The hotel had a power cut when I was there and there was no communication or protocols. I cut my foot in the shower when the lights went off and the receptionist working and in charge could not have cared less about anything and was almost laughing at the situation. There was a junior receptionist working who was super kind and helpful which is crazy that his senior was standing there not trying to help. I reported the incident to the night receptionist who was super kind and helpful. But the hotel manager never reached out. When I asked why nobody had reached out he flipped at me, became very aggressive, told me "me and my colleagues have been discussing you and think you're looking for a problem"- power cut and cut foot- really wasn't looking for a problem. He laughed at me when I told him I was autistic and asked if I needed a translator into English, called me a drunk and then only spoke to me in French. I made a complaint to the hotel via email and after a week haven't received a reply. The reception staff on check out were fantastic and very kind(as had the night receptionist been until his switch flipped) as was the junior evening receptionist. So overall nice comfortable rooms, questionable neighbourhood and some staff super kind and professional, and the others not caring and aggressive and intimating

2026-07-02 • via Tripadvisor
J
Jason • solo_traveller • gb
8
Overall good experience with great staff
Pros:

The staff were very good . Enrique helped get everything sorted . Mounira was always friendly and helpful .

Cons:

The sofa bed in room 109 needs some serious fixing . I would suggest someone lies down on it to see what I mean .

2026-07-02 • via Nuitee
C
Catalin • couple • ro
8
2026-07-02 • via Nuitee
A
Ambroise • solo_traveller • ch
8
Pros:

l'accueil chaleureux

Cons:

la chambre n'a pas de babouches.

2026-07-02 • via Nuitee