Ambassadors Residence Boutique Hotel Chania

Hotels
•
Independent
9.2 (189 reviews)
Afentoulief 13 & Akti Tompazi 28, Chania, Crete Island, 73132 , Chania , GR
30-28216-00855

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Facilities

Boat tours nearby
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Great location
Cons:
Parking challenges
Confusing access directions

Categories

Cleanliness
8.38
General sentiment indicates some maintenance issues, but overall clean.
Service
9.35
Staff were notably helpful and friendly, enhancing guest experience.
Location
9.89
Amazing location with stunning views directly by the harbor.
Room Quality
9.34
Rooms were described as spacious and comfortable.
Amenities
8.87
Amenities were generally good, although parking is a concern.
Value for Money
8.83
Guests felt it was a good value considering the location and service.
Food and Beverage
9.38
Breakfast received positive mentions for quality and presentation.
Overall Experience
9.55
Despite minor inconveniences, the overall experience was highly rated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:37

Property Description

Beachfront Luxury: Enjoy the private beach and relax by the sea or rent bicycles to explore the area.

Top-Notch Services: Benefit from complimentary Wi-Fi, concierge services, and a hair salon. Room service is available during limited hours.

Convenient Location: Centrally located in Chania, with easy access to popular attractions like Old Venetian Harbor and Venetian Shipyards.Airport shuttle and cruise terminal shuttle services are available for a surcharge.

Experience the epitome of luxury and relaxation at Ambassadors Residence Boutique Hotel Chania. Book now to unwind in style and comfort!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Individually-wrapped food options are available for lunch

See all policies

Location

Guest Reviews

9.2
Based on 189 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 9.34
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
J
jeanne • family_with_children • us
10
overall good hotel
Pros:

Location was great. right on the water. wonderful views. bed was very comfortable. staff was very friendly.

Cons:

breakfast buffet could have been better and have more choices. it was a bit of a hike from parking lots, so keep that in mind when booking.

2026-05-26 • via Nuitee
J
John L. G. • couple • ca
10
2026-05-22 • via Nuitee
M
Mendonça • couple • br
7
Pros:

Localização. Apesar de não ter acesso a carro

Cons:

Café da manhã
Não tem acesso para carro
Não tem porteiro para ajudar

2026-05-22 • via Nuitee
M
Miri • couple • il
10
מלון מיוחד ומצוין במקום נהדר
Pros:

החדר מקסים, האנשים בקבלה מאירי פנים ועוזרים בכל בקשה (הזמנת מונית, מקום במסעדה, המלצות).
ארוחת בוקר עשירה על המזח עם נוף נפלא

2026-05-18 • via Nuitee
N
Nancy • couple • us
10
2026-05-13 • via Nuitee
B
BENAT • couple • es
9
2026-05-11 • via Nuitee
H
herve • couple • fr
10
Pros:

Très belle chambre avec vue sur le port

2026-05-06 • via Nuitee
G
Graeme • couple • gb
7
2026-05-03 • via Nuitee
M
Melike • extended_group • tr
10
2026-04-28 • via Nuitee
C
Christine • solo_traveller • gb
8
2026-04-16 • via Nuitee
J
Jan • couple • cz
7
Cons:

Některé vybavení působilo zastarale

2026-04-06 • via Nuitee
M
Miri • solo_traveller • il
10
2025-12-16 • via Nuitee
B
Bonnie • couple • us
9
Historic hotel in a prime location for access to the harbor!
Pros:

The views and proximity to the harbor were amazing. They upgraded our room at no charge to the master suite, which was incredible!

Cons:

The property does not have any parking available. The directions to parking areas off-site that are on the hotel’s website are confusing and/or inaccurate. We ended up parking in a municipal lot about a 10 minute walk away.

2025-11-27 • via Nuitee
Καλαιτζιδης • couple • gr
10
2025-11-16 • via Nuitee
J
Jennifer • couple • gb
10
Perfect location for a perfect holiday
Pros:

Great location on the harbour
Gorgeous views from the room

Cons:

Steps up to the floors, no lift (except for disabled)
Old town location means taxis can’t access the property

2025-10-23 • via Nuitee
G
geoff • solo_traveller • gb
10
2025-10-22 • via Nuitee
C
Curtis • partner
10
Pros:

Didn’t start till 8:30 so never tried it

2025-10-12 • via Nuitee
D
david • partner
8
Pros:

staff did not communicate the difficulties re hotel access due to it being located in a restricted area that doesn't allow car or taxi access. also staff were unhelpful in regards any suggestions for car parking options

2025-10-08 • via Nuitee
N
nicoloudiou • couple • au
10
2025-10-06 • via Nuitee
H
Hima • couple • in
9
2025-10-01 • via Nuitee