Hotel Maison du Général

Hotels
6.8 (610 reviews)
72 rue St-Louis , Quebec City , ca
+1 833-491-6999

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Location
Breakfast quality
Historic ambiance
Cons:
Cleanliness issues
Staff availability
Room quality concerns

Categories

Cleanliness
4.76
Multiple reviews highlight mould and cleanliness as significant issues.
Service
6.73
Staff availability was criticized, and communication issues were noted.
Location
8.77
Positive mentions of location, close to attractions.
Room Quality
5.72
Mixed reviews on room comfort and amenities.
Amenities
6.75
Limited amenities and missing items mentioned such as towels and soap.
Value for Money
6.71
Overall perception of being overpriced compared to others in the area.
Food and Beverage
8.26
Breakfast received positive feedback.
Overall Experience
6.73
Major dissatisfaction with multiple aspects led to an overall negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:52

Property Description

Historic Charm and Prime Location
Built in 1876, Hotel Maison du Général offers a historic charm just 350 metres from the iconic Parc de l’Esplanade. Cozy and Well-Equipped Rooms
The guest rooms feature cable TV, a work desk, and a seating area, ensuring a comfortable stay for all guests. Convenient Dining and Sightseeing
Surrounded by various cafes and restaurants, and situated close to the Musée de la Civilisation, guests can easily explore the local culinary scene and cultural attractions.
Ready to experience a blend of history and modern comforts? Book your stay at Hotel Maison du Général now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Supplements will not be calculated automatically in the total amount of reservation.

Please note that there is no elevator in the hotel.

The reception is open from 9:00 to 21:00. Guests are kindly requested to inform the hotel in advance of their estimated arrival time. This can be noted in the Special Requests box during booking, or by contacting hotel using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CAD 15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.8
Based on 610 reviews
Cleanliness: 4.76
Service: 6.73
Location: 8.77
Room Quality: 5.72
Amenities: 6.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 6.73
C
Claude • couple • ca
6
un lit
Pros:

emplacement

Cons:

chambre exiguë

2026-07-22 • via Nuitee
T
Theo • solo_traveller • ca
8
Pros:

Overall everything was fine

Cons:

No kleenex in room. Bathroom tub slippery.

2026-07-22 • via Nuitee
I
Inaki • extended_group • es
5
Pros:

La habitación era amplia. Pero había que subir 3 pisos por la escalera estrecha. La empleada de recepción intentó solucionar todos los problemas. Especialmente el de la wifi. La ubicación del hotel es muy buena. Estás en el centro de la parte antigua de la cuidad.

Cons:

La wifi funcionaba fatal. Un desastre. El baño muy pequeño e incómodo. El lavabo estaba en la mitad de la habitación. No se limpia la habitación todos los días. Había problemas con la televisión y tuve al técnico toda la tarde entrando y saliendo de la habitación. El día de marcharnos de la estancia no pudimos recoger la factura porque no había nadie en recepción. Y nos marchamos por la mañana sobre las 8:00 - 8:30 de la mañana. Vamos que no eran las 5 de la mañana.

2026-07-20 • via Nuitee
L
Lucio J • solo_traveller • es
10
Encantador alojamiento
Pros:

Habitacion amplia con 2 camas de matrimonio. Baño completo. Vistas encantadoras - mi habitación estaba en la 3ª planta, costó subir pero tenía mucho encanto.

Cons:

El acceso a la 3ª planta es complicada. No es un hotel adaptado a personas con movilidad reducida. Por suerte no llevaba peso conmigo, pero subir una maleta sería harto complicado.

2026-07-16 • via Nuitee
V
Vanessa • couple • ca
6
Sympathique hôtel mais pour une seule nuit
Pros:

Bel accueil et très propre. Bien situé et tranquille malgré la présence du festival. Et déjeuner inclus dans un petit resto juste à côté (c’était très acceptable)

Cons:

Cependant, lit vraiment pas confortable (vieux matelas en spring et trop dure), tête de lit avec tables de chevet très lousses, air climatisé rendait la pièce humide (drap humide sans facteur humidex à l’extérieur), le plancher pourrait être mis à jour (plancher flottant gondolé) et manque de finition (ex: fixture de pôle à rideau - trou dans les murs)

2026-07-16 • via Nuitee
J
Jacques • couple • ca
8
C'était bien pour le prix et le petit déjeuner compris était parfait
Pros:

L'endroit était propre et fonctionnel pour nos besoins

Cons:

Monter 3 étages par les escaliers

2026-07-15 • via Nuitee
C
Carl • extended_group • ca
8
2026-07-12 • via Nuitee
D
D • solo_traveller • ca
7
Pros:

Location and staff were great. Overall a Great Say. Breakfast was amazing.

Cons:

Building requires some maintenance. And review of cleaning specific to dusting and cleaning glass and windows.

2026-07-09 • via Nuitee
C
Charland • solo_traveller • ca
3
Pros:

L emplacement seulement

Cons:

Chambre mal prrpopre ,distributeur savon briser ,pas de télévision, personnel impresent

2026-07-06 • via Nuitee
T
Trina • couple • us
10
The room was so cute! Clean and quiet.. we loved loved loved the location!! Will be back!
Pros:

Absolutely LOVED our stay!! The hotel was super cute! We loved our room!!!! Will definitely be back to stay the location was perfect!!!!

Cons:

The parking … couldn’t take out the car after we parked it but wasn’t bad because everything was walking distance for us.

2026-06-19 • via Nuitee
N
Neil • couple • ca
9
A very good location, close to all activities and exceptional breakfast.
Pros:

Close to all the activities in Old Quebec.

2026-06-17 • via Nuitee
S
STEPHANIE • solo_traveller • fr
4
Une expérience suffit
Pros:

Hotel dans le vieux Quebec

Cons:

Photo de la hotel pas conforme sur booking
L entrée de l hotel ne fait pas envie d entree
Compliqué de monter a l étage avec des valises
Le robinet d eau froide et le lustre ne fonctionnait pas. Abajour percé
La salle de bain était trop petite
Un relooking de l entrée serait appréciable

2026-06-17 • via Nuitee
P
Pak Shun • family_with_children • ca
7
2026-06-12 • via Nuitee
B
Beule • solo_traveller • fr
7
Pros:

Lacceuil l emplacement.

Cons:

Rien

2026-06-12 • via Nuitee
S
suzanne • couple • ca
5
Cons:

Très petit

2026-06-07 • via Nuitee
A
Annie F • extended_group • ca
8
Bien!
Pros:

Emplacement parfait pour être dans le Vieux Québec.

Cons:

Beaucoup de bruit provenant de la rue très passante.

2026-06-04 • via Nuitee
M
Mary Beth • couple • us
7
One we made it to our room it was plesent
Pros:

I
The room was clean and bright

Cons:

We had to carry our bags up 4 flights of stairs and we're in our 70s

2026-06-02 • via Nuitee
N
Nancy • solo_traveller • ca
4
Pourrait être mieux
Pros:

L'emplacement au centre de tout, c'était coquet

Cons:

Le ménage laisse à désirer. Poussière sur les petites tables de chevet et en dessous du lit. Fil d'araignée sur le mur de brique et au plafond. Nous n'avons jamais été capable de faire fonctionner l'air climatisé 🤔🤔

2026-06-01 • via Nuitee
N
Nicole • solo_traveller • ca
6
Pros:

avoir des verres dans la chambre et moins de fils d'araignée sur le mur de pierre

2026-05-30 • via Nuitee
D
Deirdre • solo_traveller • ie
8
2026-05-29 • via Nuitee