Hotel Maison du Général

Hotels
6.8 (635 reviews)
72 rue St-Louis , Quebec City , CA
+1 833-491-6999

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Location
Breakfast quality
Historic ambiance
Cons:
Cleanliness issues
Staff availability
Room quality concerns

Categories

Cleanliness
4.76
Multiple reviews highlight mould and cleanliness as significant issues.
Service
6.73
Staff availability was criticized, and communication issues were noted.
Location
8.77
Positive mentions of location, close to attractions.
Room Quality
5.72
Mixed reviews on room comfort and amenities.
Amenities
6.75
Limited amenities and missing items mentioned such as towels and soap.
Value for Money
6.71
Overall perception of being overpriced compared to others in the area.
Food and Beverage
8.26
Breakfast received positive feedback.
Overall Experience
6.73
Major dissatisfaction with multiple aspects led to an overall negative impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:52

Property Description

Historic Charm and Prime Location
Built in 1876, Hotel Maison du Général offers a historic charm just 350 metres from the iconic Parc de l’Esplanade. Cozy and Well-Equipped Rooms
The guest rooms feature cable TV, a work desk, and a seating area, ensuring a comfortable stay for all guests. Convenient Dining and Sightseeing
Surrounded by various cafes and restaurants, and situated close to the Musée de la Civilisation, guests can easily explore the local culinary scene and cultural attractions.
Ready to experience a blend of history and modern comforts? Book your stay at Hotel Maison du Général now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Supplements will not be calculated automatically in the total amount of reservation.

Please note that there is no elevator in the hotel.

The reception is open from 9:00 to 21:00. Guests are kindly requested to inform the hotel in advance of their estimated arrival time. This can be noted in the Special Requests box during booking, or by contacting hotel using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

6.8
Based on 635 reviews
Cleanliness: 4.76
Service: 6.73
Location: 8.77
Room Quality: 5.72
Amenities: 6.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 6.73
M
Monique • solo_traveller • fr
8
Un super emplacement...
Pros:

L'emplacement est super et le petit déjeuner est dans un resto à côté tellement beau et pittoresque.. des premières nations avec la musique autochtone.

Cons:

Le lit très confortable maid le salle de bain... Est un peu vétuste..

2026-09-18 • via Nuitee
X
xavier • solo_traveller • be
8
Hôtel bien placé avec Chambre confortable. bon rapport qualité-prix mais à déconseiller aux seniors.
Pros:

L'emplacement. Le petit déjeuner . Le personnel

Cons:

L'impression d'un manque d'espace à côté des lits. La baignoire de douche qui glissait plus que la normale , sans possibilité de se tenir au mur.
J'ai conseillé aux tenanciers d'y installer des tapis antidérapants.
Escaliers en colimaçon ( avec des marches qui tournent en spirale ).
Déconseillé aux seniors.

2026-09-17 • via Nuitee
E
Eric • family_with_children • fr
8
Pros:

- emplacement en plein centre historique
- charme de l'hôtel et des chambres
- petit déjeuner dans le restaurant d'à coté

Cons:

- chambre très petite pour 4
- escalier étroit (à avoir en tête si vous avez beaucoup de bagages en fonction de votre étage)
- accueil perfectible

2026-09-17 • via Nuitee
H
Harlan • solo_traveller • us
10
Pros:

Great location, great staff, great value

Cons:

Nothing not to like if you understand that you're in an historic building

2026-09-15 • via Nuitee
E
Enno • couple • nl
7
Prima plek voor 1 nacht als je geen eisen stelt
Pros:

Plek prima

Cons:

Ontvangstruimte en trappenhuis vuil en versleten. Kamer schoon maar wel schimmel in badkamer

2026-09-13 • via Nuitee
A
Andrei • family_with_children • be
10
2026-09-12 • via Nuitee
T
Teresa • extended_group • ca
5
I didn’t want to stay in my room any longer than necessary.
Pros:

Good location

Cons:

Lights didn’t work. No elevator.
Dust bunnies. Cramped.

2026-09-11 • via Nuitee
O
Olivier • family_with_children • fr
10
Pros:

Emplacement idéal dans le vieux Québec
Grande chambre avec 2 grands lits
à proximité du centre animé et des lieux à visiter
Le petit déjeuner inclus à prendre dans un restaurant à 2 pas à côté

Cons:

Petite salle de douche /wc

2026-09-07 • via Nuitee
J
John • family_with_children • ca
8
2026-09-05 • via Nuitee
A
Alexis • solo_traveller • fr
7
2026-09-02 • via Nuitee
M
M.E.J. • solo_traveller • nl
8
Prima eigenlijk
Pros:

Locatie en ontbijt echt prima

Cons:

Hele kleine kamers

2026-08-29 • via Nuitee
L
Lucie • couple • ca
9
Agreable
Pros:

La situation

Cons:

La petitesse de la chambre

2026-08-24 • via Nuitee
S
Sylvain • family_with_children • fr
7
Convenient place and good value for money
Pros:

The location

Cons:

No staff, noisy door

2026-08-23 • via Nuitee
D
Darcy • solo_traveller • ca
7
2026-08-21 • via Nuitee
S
sonam • couple • ca
5
Overall stayed was ok. But breakfast included is very disappointed.
Pros:

I liked the place where the hotel is . Which very convenient for going everywhere.

Cons:

Breakfast was very disappointed. Very limited. They provide menu . You need to pick only one choose . That it. We paid almost 600 for 2 days .

2026-08-21 • via Nuitee
D
Darcy • solo_traveller • ca
7
2026-08-21 • via Nuitee
C
Chantal • couple • ca
5
Ordinaire
Pros:

C’était ma deuxième visite , l’emplacement est idéal

Cons:

Une chance que la nuit était plus fraîche ont a pu ouvrir la fenêtre car la climatisation fonctionnait pas 25 degré dans la chambre numéro 10 , bain très glissant dangereux et pomme de douche très ordinaire les planchers aurai besoin d’être changer dans la chambre 10

2026-08-17 • via Nuitee
E
elsa • family_with_children • be
7
Tout s'est bien passé !!
2026-08-15 • via Nuitee
L
Lorraine • solo_traveller • ca
7
2026-08-13 • via Nuitee
J
Janet • couple • gb
8
Great city centre location , clean and comfortable.
Pros:

It was very centrally located , brilliant for the old part of the city . Breakfast was available at nearby restaurant , this happens frequently here in Quebec . We liked being on the top floor . It had a good amount of space , was comfortable and clean with good blackout curtains . Air con was good . And WiFi .

Cons:

The tv didn’t work but tbh we weren’t really in the room much but it might have been good to catch up on news . Hanging space very limited , we used the coat hooks on the wall . Any mobility issues it would not be right for you .

2026-08-12 • via Nuitee