Esmeralda Palace Hotel

Hotels
7.8 (5010 reviews)
Esmeralda 527 , Buenos Aires , ar

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Location

Guest Reviews

7.8
Based on 5010 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
D
Diego • solo_traveller • ar
7
Bueno
Pros:

Cerca del obelisco

Cons:

Desayuno básico

2026-08-07 • via Nuitee
G
gaston • family_with_children • ar
8
EXCELENTE
Pros:

ATENCION DEL PERSONAL

Cons:

NADA

2026-08-03 • via Nuitee
Z
Zalazar • solo_traveller • ar
6
Pros:

Buena ubicación.

Cons:

Le falta algo de mantenimiento para mi gusto.

2026-08-03 • via Nuitee
M
Marcela • extended_group • ar
4
No puedo decir mucho más
Pros:

Nada

Cons:

Todo

2026-08-03 • via Nuitee
Z
Zulema • solo_traveller • ar
10
2026-08-03 • via Nuitee
G
Gelves • solo_traveller • ar
7
6
Pros:

El dasayuno muy flojo ...
Los panificados parecian del día de ayer ...
El jugo regular ....

2026-08-03 • via Nuitee
J
Jacho • family_with_children • ec
6
Muy básico
Pros:

La ubicación.

Cons:

Las camas muy incómodas

2026-08-02 • via Nuitee
N
Nidia Cipriani • solo_traveller • ar
6
Pros:

Nada relevante

Cons:

Hotel sin modernizar

2026-08-02 • via Nuitee
A
Adriana Belen Machaca • solo_traveller • ar
10
Pros:

La atención del personal de limpieza muy amables. Todo muy limpio.

Cons:

No es que no me haya gustado, pero la variedad en el desayuno es básico.

2026-07-25 • via Nuitee
P
Patricia Beatriz • solo_traveller • ar
8
Pros:

Excelente ubicación

2026-07-25 • via Nuitee
R
rosana • solo_traveller • ar
6
Puede ser mejor
Pros:

Que resolvieron los problemas que encontramos

Cons:

Que en principio nos dieron una habitación con muchas deficiencias,

2026-07-25 • via Nuitee
C
Carlos /Luis Angel • couple • pe
10
Hi
Pros:

Todo

Cons:

Nada

2026-07-24 • via Nuitee
P
Paula Florencia • extended_group • ar
8
2026-07-24 • via Nuitee
A
Arriola • solo_traveller • gt
10
2026-07-23 • via Nuitee
G
Gisela • family_with_children • ar
8
normal
Pros:

ubicacion y limpieza

Cons:

el desayuno muy pobre,la atencion bien,lastima los alimentos,horribles,baja calidad

2026-07-23 • via Nuitee
J
julio • couple • ar
10
2026-07-22 • via Nuitee
J
Jacobo Israel • couple • hn
8
La ubicación muy buena pero la atención del personal (recepción) no mucho.
Pros:

La ubicación

Cons:

La atención del personal

2026-07-22 • via Nuitee
J
JUAN MANUEL • solo_traveller • ar
8
2026-07-22 • via Nuitee
A
Abelardo • solo_traveller • ar
8
Pros:

Excelente ubicación, atención del personal y limpieza

2026-07-22 • via Nuitee
J
Judi • extended_group • ar
4
Cons:

Sin ascensor sin calefacción

2026-07-22 • via Nuitee