Esmeralda Palace Hotel

Hotels
7.8 (5010 reviews)
Esmeralda 527 , Buenos Aires , AR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
6.13
Multiple reviews mentioned poor cleanliness with dirty rooms and insufficient housekeeping.
Service
9.1
Some positive comments about staff friendliness despite some negative interactions.
Location
9.64
Positive remarks on the hotel's central location, making it a convenient choice for guests.
Room Quality
6.59
A few guests reported outdated rooms and poor mattress quality.
Amenities
8.12
Amenities such as Wi-Fi and breakfast have room for improvement but were mentioned positively by some.
Value for Money
8.58
Generally favorable opinion on value relative to price, though some found discrepancies.
Food and Beverage
6.13
Negative feedback about limited breakfast options and lack of variety.
Overall Experience
8.1
Mixed sentiments; while some enjoyed the stay, others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:37

Property Description

City Views and Central Location
Esmeralda Palace Hotel offers stunning views of Buenos Aires and is conveniently situated just steps away from major attractions like Colon Theater and The Obelisk.

Comfortable Rooms with Modern Amenities
Guests can enjoy air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. Each room is equipped with cozy bed linen and towels for a relaxing stay.

Hospitality and Guidance
The multilingual staff at Esmeralda Palace Hotel go above and beyond to ensure a pleasant stay, offering practical guidance in Spanish and Portuguese. Guests can also start their day right with a delicious buffet or continental breakfast.

Book now to experience the perfect blend of comfort and convenience at Esmeralda Palace Hotel in Buenos Aires!

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable. Regarding billing and refund of VAT 21% for foreigners corresponds: To all foreign tourists who enter the territory of the Argentine Republic without having their habitual residence in the country and who remain without exceeding 90 days and whose payment is: * Foreign credit/debit card. * Bank transfer from OUTSIDE. IMPORTANT: If the numbers of a card that was issued in Argentine territory, the refund does not comply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EZE

Location

Guest Reviews

7.8
Based on 5010 reviews
Cleanliness: 6.13
Service: 9.1
Location: 9.64
Room Quality: 6.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 6.13
Overall Experience: 8.1
P
Paula Valeria • solo_traveller • ar
8
2026-10-16 • via Nuitee
C
carla • family_with_children • ar
10
Pros:

Gran variedad en el desayuno, habitación cómoda

2026-10-16 • via Nuitee
V
Viviana • family_with_children • ar
5
Pros:

El recepcionista de la noche muy amable

Cons:

No me gustó nada

2026-10-16 • via Nuitee
L
lore19 • family_with_children • ar
10
2026-10-15 • via Nuitee
E
elizabeth • family_with_children • ar
10
2026-10-15 • via Nuitee
H
Hugo • couple • ar
7
2026-10-15 • via Nuitee
C
Cielo • family_with_children • ar
10
Pros:

Muy buena atención en recepción, las instalaciones muy limpias.

2026-10-14 • via Nuitee
A
Aban • family_with_children • ar
6
Pros:

La ubicación

Cons:

La habitación específicamente la cama

2026-10-14 • via Nuitee
C
Cielo • family_with_children • ar
10
2026-10-14 • via Nuitee
S
SERGIO FABIAN • solo_traveller • ar
10
2026-10-13 • via Nuitee
F
franco04 • extended_group • ar
4
2026-10-13 • via Nuitee
C
Celia Cristina Molina • solo_traveller • ar
10
Pros:

Me gustó la atención, llegamos más temprano, el Sr.conserje fue muy amable.

Cons:

Todo estuvo bien, acorde precio con calidad.

2026-10-13 • via Nuitee
C
Carmen • couple • ar
9
Pros:

La ubicación

Cons:

La ducha al bañarse se salía el agua x la cortina y no había alfombra x lo cual desp de bañarte el piso queda mojado para usar el baño

2026-10-13 • via Nuitee
G
Graciela • couple • ar
5
Nada me gustó, solo la ubicación.
Pros:

La ubicación es lo único q me gustó de la propiedad

Cons:

Es un hotel q le falta mucho mantenimiento, no es 3 estrellas. La habitación q me tocó no tenía apoya valijas o en su defecto una silla, heladera brillaba x su ausencia, el aire acondicionado no funcionaba, no había un vaso para tomar o cepillarse los dientes.
Aparte se hospedó una delegación de “deportistas“adolescentes “, corretearon , gritaron y golpearon puertas y paredes hasta la 1 de la mañana.
Fue una pesadilla!!

2026-10-12 • via Nuitee
P
PKARF_NL • solo_traveller • it
9
2026-10-12 • via Nuitee
M
MARCELA ORMEÑO • family_with_children • ar
10
2026-10-12 • via Nuitee
M
MAYTE • solo_traveller • es
8
2026-10-11 • via Nuitee
J
josecu1955 • couple • ar
4
Poco positivo para destacar
Pros:

La ubicación es buena

Cons:

Muy mal mantenimiento. El desayuno la mayoria de las veces incompleto. Todo el hotel muy venido a menos, lamentablemente ya que la infraestructura ha sido muy importante en su memento

2026-10-10 • via Nuitee
S
Sandra • family_with_children • ar
8
Pros:

El desayuno muy bueno, variado en opciones para comer.

Cons:

En el baño faltó una alfombra para salir de la ducha y que el piso es resbaloso y peligroso para las caídas.

2026-10-10 • via Nuitee
C
Campbell Avila • couple • ar
7
Bien
Pros:

Ubicación

Cons:

Los ascensores chiquitos y ruidos a la noche de algunos boliches cercanos, después todo bien

2026-10-10 • via Nuitee