Hotel Casa Colibri

Hotels
9 (2350 reviews)
Avenida 1° Norte bis entre 10 y 12 , Playa del Carmen , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location (near 5th Avenue / seafront)
Very friendly, helpful staff
Highly rated on-site restaurant and good breakfast
Beautiful garden / pleasant seafront setting
Clean and well-maintained in many rooms
Attractive decor and comfortable rooms (in many units)
Cons:
Unpleasant sewage/odor issues reported in some rooms
No usable pool / beach affected by sargassum
Nighttime noise from nearby clubs, weddings or events
Limited and inconvenient parking
Slow or unreliable internet service for some guests
Some rooms are dark, humid, with mosquitoes or small beds
Occasional misleading advertising about pool/view

Categories

Cleanliness
7.8
Mixed reports: several guests praise the hotel as very clean, but multiple reviews report strong sewage/odor issues, humidity and mosquitoes in some rooms which lowers the score.
Service
10
Consistently praised: staff are frequently described as very friendly, helpful and attentive; repeat customers highlight positive treatment and helpful front-desk service (e.g., providing irons).
Location
10
Very strong: repeatedly noted as central, next to 5th Avenue, seafront/garden setting and excellent for visiting Playa del Carmen — one of the hotel's standout strengths.
Room Quality
8.4
Mixed: some rooms and decor are described as lovely and comfortable, while others are criticized for small beds, dark conditions, humidity and mosquito problems or limited/obstructed views.
Amenities
8.1
Some shortcomings: good on-site restaurant and garden, but guests note no usable pool (sargassum/sea issues), limited/uncomfortable parking, spotty internet and no in-room iron in some cases.
Value for Money
8.7
Divided opinions: many guests consider the hotel excellent value given location and service, while others feel the price is high relative to noise, lack of pool/beach quality and some room issues.
Food and Beverage
9.5
Strong: the restaurant and breakfast receive repeated praise (several guests call it excellent and highlight specific dishes), making dining a clear positive.
Overall Experience
9.5
Generally very positive: numerous recommendations and repeat customers due to location, staff and restaurant, tempered by occasional noise, smell and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:56

Property Description

Mexican-Style Boutique Hotel in Playa del Carmen

Tropical Garden Views and Ocean Breezes
Experience the charm of Hotel Colibri Beach with 33 picturesque rooms offering stunning views. Relax in rooms with complimentary wifi, air conditioning, and some with balconies and hammocks.

Beachfront Dining and Entertainment
Indulge in complimentary breakfasts at Lido Beach Club with your feet in the sand. Savor international cuisine with a Mexican touch and sip cocktails at the Palapa Swing Bar. Enjoy live bands and unwind on sunbeds by the sea.

Convenient Amenities and Exciting Tours
Benefit from private bathrooms, parking spaces, and available bathroom accessories. Explore Playa del Carmen with tours to Chitchen-Itza, cenotes, Tulum, and more. Book your stay now for an unforgettable Caribbean getaway at Hotel Colibri Beach.

Important information:

From 5 reserved rooms a different policy will apply, contact hotel front desk for more details.

We are a 100% smoke-free and emission-free establishment, so we kindly request that you do not smoke in the rooms or within the premises.

Parking is subject to availability. We have 14 available spaces, they cannot be reserved, and it is necessary to leave the keys at the front desk.

At check-in, a municipal environmental sanitation tax will be charged, separate from the tax you have already paid through this same platform.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

9
Based on 2350 reviews
Cleanliness: 7.8
Service: 10
Location: 10
Room Quality: 8.4
Amenities: 8.1
Value for Money: 8.7
Food and Beverage: 9.5
Overall Experience: 9.5
M
Matteo • solo_traveller • it
10
Perfetto!
Pros:

Posizione perfetta: vicino all’oceano ma anche ai locali e ristoranti
Colazione super e staff accogliente

2026-09-19 • via Nuitee
M
María Irene • solo_traveller • uy
9
Pros:

El lugar a metros de la playa, el entorno natural y la ubicación perfecta a metros de la quinta avenida !

Cons:

Nada !

2026-09-19 • via Nuitee
I
Irene • couple • es
10
Un 10
Pros:

El alojamiento es un 10. El complejo es precioso, con una especie de selva que te lleva hasta la playa
La habitación es súper práctica y muy cuidada. La atención de todo el personal es excelente, tanto en recepción como en el restaurante/bar. La cocina es increíble, el desayuno súper contundente y con posibilidad de elegir el plato principal. Cenamos en el restaurante un par de noches porque la calidad de la comida era espectacular, la atención inmejorable y encima cenando con vistas al mar.
La ubicación es excelente a 10 minutos de la estación de bus ADO, en frente de la playa y pegado a la zona de fiesta.

Cons:

Está al lado de la zona de fiesta y el ruido de la música o la vibración puede molestar para dormir. En el alojamiento nos pusieron tapones para poder descansar

2026-09-16 • via Nuitee
L
Lidia • couple • es
10
Volvería a repetir
Pros:

Buen trato del personal

2026-09-15 • via Nuitee
M
Milena • couple • co
9
Maravillosa ....
Pros:

Me gustó mucho la ubicación del hotel cerca a todo, la habitación que nos tocó al llegar no me gustó tanto por que al salir en el balcón no se va para nada agradable la parte de afuera de otra casa vecina, pero menos mal nos cambiaron y teníamos ya vista al ingreso del hotel que es muy bonito, la atención del personal fue excelente, nos sentimos en casa, el servicio de poder mandar a lavar la ropa nos encantó y a un precio muy razonable, los desayunos deliciosos ... amé este lugar encantador y quiero volver.

2026-09-14 • via Nuitee
R
Rodriguez • solo_traveller • ar
10
Pros:

Nos gustó absolutamente todo! Todo fue perfecto, la habitación, la ubicación, es un lugar super lindo, limpio y con una energía genial, destacó muchísimo el trato de Hector, nos ayudó con todo, nos aconsejo donde podríamos ir, y ayudar en un montón de cosas más, fue muy amble!! Volveremos sin dudas!! 🇦🇷

2026-09-12 • via Nuitee
S
Sagal • couple • pa
10
Todo chévere !!
Pros:

Todo me encantó! lo super recomiendo, para el precio y varios días full vengan aquí :)

Cons:

.

2026-09-10 • via Nuitee
J
Javier • solo_traveller • es
8
2026-09-10 • via Nuitee
A
Anikó • extended_group • hu
9
Pros:

kedvesek kiváló reggeli, és közvetlen part.

Cons:

utcára néző szoba, reggel 4.ig ment a zsivaj az utcában,2 nap után már olyan nagyon nem zavart -

2026-09-08 • via Nuitee
M
Marcia Helena • family_with_children • br
10
Excelente
Pros:

Decoração, atendimento do pessoal, restaurante

Cons:

Só faltou o estacionamento, pois havia obra na rua. Porém não por culpa do hotel.

2026-09-08 • via Nuitee
S
Stefan • extended_group • de
9
2026-09-07 • via Nuitee
D
Deborah • solo_traveller • il
10
Pros:

All was good !! The bedroom, the staff

Cons:

A little bit noisy but non crity

2026-09-06 • via Nuitee
G
Gaetano • couple • it
10
Great experience
Pros:

Great fresh breakfast prepared with attention for details

Cons:

The clubs in the surrounding are loud but it’s understandable

2026-09-06 • via Nuitee
M
Mirian • couple • es
10
2026-09-03 • via Nuitee
I
Isabelle • solo_traveller • fr
10
Bel emplacement / rapport qualité prix
2026-09-03 • via Nuitee
N
Nadine • couple • de
8
Strand und Stadtfeeling!
Pros:

Die Strand und gleichzeitige Stadtlage.
Das Restaurant ist hervorragend!

Cons:

Nichts

2026-09-03 • via Nuitee
D
Dylan • couple • be
9
2026-08-30 • via Nuitee
A
Attilio • extended_group • it
8
2026-08-30 • via Nuitee
G
Giulia • couple • it
8
Pros:

Posizione
Camere ampie
Colazione

2026-08-29 • via Nuitee
G
Genoni • solo_traveller • it
8
Ottimo soggiorno
Pros:

Hotel molto bello a due passi dalla via principale di Playa del Carmen, fronte mare.
Struttura pulita e curata, ottima la colazione.
Il ristorante dell'hotel è ottimo e molto bello con uno staff molto professionali, ottimi anche i cocktalis

Cons:

Letto piccolissimo, molto più piccolo di un letto matrimoniale standard. Abbiamo scelto questo hotel perchè aveva il parcheggio interno, ma purtroppo stavano facendo dei lavori sulla strada e non era possibile accedere con l'auto. Ci hanno indicato dei parcheggi a pagamento oppure il parcheggio gratuito di un supermercato e 5 isolati di distanza. Ho chiesto se non potenavo accollarsi loro le spese del parcheggio, ma mi hanno risposto di no. Ci hanno offerto un cocktail per il disturbo, abbiamo apprezzato il gesto, ma noi non abbiamo ricevuto un servizio pagato con il prezzo della camera, che non ci è stato scontato in nessun modo. Avrebbero potuto farci parcheggiare l'auto in un parcheggio custodito a loro spese.

2026-08-29 • via Nuitee