Holiday Inn Express Pocatello by IHG

Hotels
•
Holiday Inn Express
9.4 (417 reviews)
200 Via Venitio , Pocatello , US
+1 208-478-9800

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Beautiful location and views
Cons:
Issues with breakfast quality
Noise from neighbors
Overcharging incident

Categories

Cleanliness
8.95
Room was nice but carpet could have used a shampoo and some reviews pointed to cleanliness issues.
Service
10
Staff was very pleasant, helpful, and went above and beyond to assist with issues.
Location
9.95
Great location with beautiful views and convenient access.
Room Quality
9.45
Rooms are described as spacious and comfortable with some minor wear.
Amenities
9.45
The hotel features a large pool and late-night swim access.
Value for Money
8.45
Some guests felt overcharged compared to the quoted prices.
Food and Beverage
8.95
Breakfast could improve but had a variety of options. Some dissatisfaction noted with cold food.
Overall Experience
10
Overall positive experiences despite some drawbacks, many guests expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:28

Property Description

Convenient Location
Less than 1 km from Interstate 15, Holiday Inn Express Pocatello in Idaho offers easy access for travelers.

Comfortable Accommodations
Enjoy amenities like a flat-screen TV, air conditioning, and a coffee machine in each room. Plus, unwind in the indoor pool or stay connected with free WiFi.

Great Facilities
Take advantage of the business and fitness centers, complimentary breakfast with a variety of options, and the convenience of a 24-hour front desk.

Ready to experience comfort and convenience at Holiday Inn Express Pocatello? Book your stay now for a memorable trip!

Important information:

Pool, Hot Tub, and Fitness Center are temporarily closed from April until June 2026 due to property renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.4
Based on 417 reviews
Cleanliness: 8.95
Service: 10
Location: 9.95
Room Quality: 9.45
Amenities: 9.45
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 10
E
Erma • solo_traveller • us
8
Pros:

I love the location and the conviencw of the hotel.

Cons:

I have stayed here several times and the floors has trash clutter in the hall ways.

2026-09-07 • via Nuitee
R
Robert • family_with_children • au
9
Pros:

good

2026-09-01 • via Nuitee
J
Jaerson • solo_traveller • br
9
Recomendo
Pros:

Café da manhã com ovos, iogurte, café, pães, cereais, frutas , elevador, quarto silencioso e adequado, estacionamento amplo para vários veículos e gratuito, geladeira e máquina de café no quarto, ar condicionado no quarto, Wi-Fi normal

Cons:

Sem comentários

2026-07-11 • via Nuitee
D
DizzyDad • Solo travel
10
Perfect in every way
Pros:

Beautifully designed rooms. Very comfortable. Everything works flawlessly. Freshly brewed coffee and good selection of fresh pastries in the morning. Highly recommended.

2026-06-28 • via Tripadvisor
J
Jenner • extended_group • us
1
2026-06-25 • via Nuitee
M
Marietta • couple • us
4
2026-06-24 • via Nuitee
S
SD_Steve52 • Couples • San Diego, California
8
Great hotel once their massive remodel is complete
Pros:

This place is undergoing massive renovation. Great if you don’t plan on using facilities other than breakfast (which was very good). Pool is closed, which we felt other families were not aware of when they were checking in (felt bad for them). No water even though we were platinum, and room was excellent but note they don’t have a coffee maker

2026-06-20 • via Tripadvisor
A
Amy • family_with_children • us
8
2026-06-02 • via Nuitee
J
Jewelissa • couple • us
9
2026-05-12 • via Nuitee
C
Christine • couple • us
3
I’ve always been a fan of HI Express. But until they finish their construction,’I won’t stay. And no guess I’ll have to
Pros:

It was a great location, beautiful setting on a hill. The bed was comfortable and the sofa in the room was a plus.

Cons:

If I had known it was under major construction I would never have stayed there. The front desk was inconveniently located far from the parking lot. The wind howled all night through the poorly sealed windows. I felt like I was in a 17th century castle. Breakfast was mediocre. The shower was low pressure. No coffee pot in the room. “You can go to the desk and request one”. Well, when I was awake at 2 am due to the howling wind, I would have liked to have a cup of tea. But couldn’t.

2026-05-12 • via Nuitee
1
135yann • Family • Jackson Hole, Wyoming
6
Construction of the lobby and pool area
Pros:

The hotel is being renovated right now, pool is not open, check in is at a different room, room is clean tho, lobby is full of construction materials. Room rates should’ve been hugely discounted while construction is being done.

2026-03-20 • via Tripadvisor
B
Brandin • family_with_children • us
9
Pros:

The staff was very friendly and helpful. The room was clean and comfortable. The breakfast was delicious.

Cons:

The pool and hot tub was closed for remodeling

2026-02-27 • via Nuitee
I
I7660ZCjims • Couples • Ennis, Montana
6
Not up to IHG standards
Pros:

Our stay was disappointing overall, despite a welcoming and efficient check-in.

While the website notes that the hotel is under renovation, the condition of the property was far more worn and dated than the photos on their website suggest. Our room felt very tired and, unfortunately, was extremely noisy.

I had specifically requested a top-floor room away from the elevator in hopes of having a quiet night. We were not given a top-floor room, and we spent most of the night listening to loud thumping and bumping from the room above us. We could not tell whether the noise was related to renovation work or other guests, but either way, it made it nearly impossible to sleep. We ultimately left at 5:00 a.m. because we were unable to get any rest.

Guests should also be aware that there are no coffee makers provided in the rooms. Coffee is only available downstairs from a shared machine, which could easily lead to long lines and frustration during the morning rush.

In addition, I was disappointed by the unfriendly greeting from the breakfast attendant when I briefly entered the dining area to get a cup of coffee before leaving. There was also no one present at the front desk when I attempted to check out.
Hopefully the renovation will be completed soon, but I recommend calling the hotel directly before booking to confirm that you can be assigned a room that reflects IHG standards. Unfortunately, ours did not.

2026-02-09 • via Tripadvisor
M
Melissa • couple • us
9
Nice last minute stay when needing a place for the night.
Pros:

Staff was really nice. It was really clean even while under construction.

Cons:

Some places were closed due to construction.

2026-01-22 • via Nuitee
E
Eric • family_with_children • us
8
2026-01-19 • via Nuitee
R
Robin • family_with_children • us
8
Pros:

breakfast was good viw was wonderful

Cons:

the swimming pool people were jumping in and it clearly said no jumping

2026-01-19 • via Nuitee
J
James • solo_traveller • us
10
2026-01-19 • via Nuitee
K
Katy • family_with_children • us
8
It was great!
Pros:

Staff was great. Asked for some recommendations to restaurants in the area and things to do. They were honest and helpful.

Cons:

Room had a few minor things that come with normal wear that could be updated but not enough that I wouldn't stay again.

2026-01-19 • via Nuitee
D
dilworth • family_with_children • us
7
2026-01-11 • via Nuitee
K
Kevin • family_with_children • us
10
2026-01-02 • via Nuitee