Heritage Collection on Clarke Quay - Mobile App Check-In

Hotels
9 (1355 reviews)
36 South Bridge Road , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Cons:
Noise disturbances
Complex digital check-in

Categories

Cleanliness
8.89
Cleanliness praised in several reviews, though some noise disturbances were noted.
Service
9.36
Staff received positive feedback for helpfulness and responsiveness.
Location
9.4
Consistently positive feedback regarding location convenience.
Room Quality
8.35
Generally good room quality, but some feedback on noise and digital check-in issues.
Amenities
8.88
Amenities like washing machines and digital keys were appreciated, though some issues were noted.
Value for Money
8.84
Considered good value for the features offered, despite some minor issues.
Food and Beverage
8.89
Not mentioned specifically, defaulted to standard quality for this hotel tier.
Overall Experience
9.36
Overall satisfaction exceeded expectations, despite minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:48

Property Description

Convenient Location near Major MRT Stations
Situated just minutes away from Clarke Quay and Raffles Place MRT Stations, Heritage Collection on Clarke Quay - A Digital Hotel offers a prime location for exploring Singapore easily.

Stylish and Well-Equipped Apartments
Enjoy the comfort of fully-furnished apartments with modern amenities such as flat-screen Smart TVs, kitchenettes, and air conditioning. Some units even feature unique skylight windows for a touch of elegance.

Convenience and Comfort
With free WiFi, a shared laundry area, and housekeeping services, guests can experience convenience and comfort throughout their stay. Explore the vibrant Clarke Quay district and nearby attractions, making the most of your Singapore visit.

Book your stay now at Heritage Collection on Clarke Quay for a memorable Singapore experience.

Important information:

Please kindly note that the elevator runs to the 4th floor, the 5th floor is accessible via stairs only.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

While we understand that construction may cause inconvenience, please be assured that we are taking all necessary measures to minimize disturbances and ensure your comfort throughout your stay with us.

This is a nonsmoking premise. A fine of SGD1000 will be imposed if the guest be found smoking. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Kindly note failure to check in by 12 PM on your original check-in date will result in a "No Show", and the entire reservation cost will be nonrefundable.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 1355 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
L
Leonie solo_traveller at
8
Sehr sauber, alles da
Pros:

Alles da, alles sauber, gute Lage. Rome, Mary, Shannon sind immer erreichbar

Cons:

Digitaler Schlüssel hat Vorteile, aber man muss natürlich darauf achten immer Akku zu haben

2026-06-05 via Nuitee
C
Chris solo_traveller nz
9
Great location, very comfortable bed, would stay here again
Pros:

Easy check in, good location, very comfy bed, good shower

Cons:

Some more kitchen utensils would be useful and washing up liquid

2026-06-05 via Nuitee
A
Alexander couple at
7
Pros:

Perfekte Lage

Cons:

Zimmer wird leider nur ab 7 Nächten gereinigt (Handtücher werden nicht gewechselt, aber es gibt auch keine gute Möglichkeit diese aufzuhängen sodass diese nicht wirklich trocknen & Müll wird nicht entsorgt), Badezimmer sehr eng

2026-06-04 via Nuitee
C
Catherine solo_traveller gb
10
2026-06-04 via Nuitee
N
Nora couple my
8
2026-06-03 via Nuitee
L
Lakis solo_traveller de
10
Pros:

Apartment was tidy! Bathroom clean aswell!
The service was great! At any possible time, you could always reach out to the very helpful and friendly staff! Big Thanks goes out to Mary, Shannen, Rome, Edmar and Kisha! All of them helped us throughout the time when we had questions of any kind! Digital and in person!
Location is perfect! ~10 minutes walking alongside the lively Boatquay and you reach the well-connected MRT station "Raffles place." Take exit/entrance " G " !
Small outside 24/7 open food house and a 7/11 are just across from the apartments! Perfect for some late night food or drinks! And the Boatquay of coure for drinks ( best choice for young people) and food aswell!
Recommend this apartment for people who want to be central and go out late!

Cons:

Apartment is very small but that's normal in SG!

2026-06-03 via Nuitee
E
Emirhan solo_traveller ch
10
Pros:

I stayed here for a short 4-day trip and had a great experience. My room was very quiet, spotless, and equipped with everything I needed. The Wi-Fi connection was excellent.

Initially, I was a bit concerned about staying in a fully online hotel without a reception desk, but the app worked flawlessly and the support team was outstanding. Whenever I had a question or needed help, Mary, Shannen, and Rome responded quickly via WhatsApp and were always very helpful.

The hotel is centrally located and offers excellent connections to many bus and metro stations. I would definitely stay here again.

2026-06-03 via Nuitee
Z
Zhanna solo_traveller ru
10
Pros:

Clean, good helpful staff😍 excellent location🤩

2026-06-02 via Nuitee
L
Laura solo_traveller es
10
Nice location and installations
Pros:

Location -Purvis street was perfect , and previous Clarke quay too.- place is so confy, if I come back to SG I will go back there 😄

Cons:

Sometimes was a little tuff because door opens by the phone but everything else so good.

2026-06-02 via Nuitee
H
Hong wen couple au
10
2026-05-31 via Nuitee
E
ERIKA solo_traveller jp
10
Pros:

I could have comfortable stay thanks to Edmar, Shannen & Kisha 😊
I arrived SG early morning like 6am and they helped me to store luggage.
Their response to my inquiry was always fast!

2026-05-30 via Nuitee
D
Dennis solo_traveller de
10
Would stay here again
Pros:

Fast & easy Check-In and Check-Out, great location, friendly staff (shoutouts to Edmar, Shannen & Kisha)

Cons:

Rather thin walls

2026-05-29 via Nuitee
E
Erika solo_traveller lt
10
Cons:

Couldn’t open the window to let some fresh air in, it was locked

2026-05-29 via Nuitee
지우 solo_traveller kr
10
Pros:

위치가 좋고 시설도 깔끔했어요. 세탁도 돌릴 수 있고 모르는 점이 있을 때 직원이 친절히 안내해주셔서 좋았습니다. Kisha, Edmar, Shannen 이 분들이 제가 모르는 부분이나 요청사항들을 즉각적으로 응대해주셔서 감사했습니다.

Cons:

시설은 깨끗하고 좋았는데 에어컨에서 살짝 습한 냄새가 났어요.

2026-05-29 via Nuitee
E
Ebel solo_traveller pe
9
Excelente para visita corta
Pros:

Tiene una ubicación excelente. Y el cuarto tiene todo lo necesario para una persona.

Cons:

No tenía espacio para colocar mi maleta, pero compensa con todos los elementos de un micro departamento. Microondas, mini refri, escritorio baño completo .

2026-05-28 via Nuitee
E
Eva couple es
8
Muy bien
Pros:

Muy limpio y cama cómoda. Es verdad que es pequeño pero muy completo. Sin duda muy contenta con el sitio y con el servicio

2026-05-28 via Nuitee
T
Trixie Mae couple jp
10
All in all I had a great stay at this hotel. Very nice place to stay at! Appreciate Kisha, Shannen and Edmar for the sup
Pros:

Room was clean, spacious, and comfortable. Also location is very convenient for tourist! Just make sure you don’t forget your power bank or charger as you need your phone to get inside the hotel.

Cons:

You have to do the laundry of your towels yourself.

2026-05-28 via Nuitee
P
Premachandra couple sg
10
I am going to recommend the place to my friends whenever they ask for a suggestion.
Pros:

The staff, especially Edmar and Shannen were great. Reachable and always willing to help. Free laundry service (common), and the large fridge and the microwave oven inside the room added more value to my stay. Will choose again for sure.

Cons:

Had to buy a dental kit from outside. That was the ONLY issue. Can ignore it given the quality of other amenities.

2026-05-27 via Nuitee
W
WEIJIA solo_traveller jp
10
Perfect !everything is good
Pros:

Our stay here was absolutely perfect from start to finish! The room was clean, comfortable, and had everything we needed. A huge and special thanks to Shannen, Edmar & Kisha for their exceptional hospitality. Their service was incredibly professional, warm, and accommodating, making us feel genuinely cared for throughout our stay. We are highly satisfied with the entire experience and will definitely choose to stay here again next time we visit. 10 out of 10, highly recommended!

Cons:

NO

2026-05-26 via Nuitee
S
Sinead solo_traveller ie
10
2026-05-26 via Nuitee