Hotel Genzianella

Hotels
7.4 (1064 reviews)
Via Cavour 112 , Florence , it
+39 055 561495

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Outdated facilities
Noise from surroundings

Categories

Cleanliness
5.98
Several comments mentioned issues with cleanliness, particularly regarding room hygiene.
Service
8.45
Multiple reviews highlighted the kindness and helpfulness of the staff.
Location
8.49
The location is frequently mentioned as a strong positive aspect, being close to major sites.
Room Quality
6.94
Mixed comments on room size and comfort, with mention of outdated facilities.
Amenities
7.47
Amenities were noted positively, but some were lacking in condition, such as the elevator.
Value for Money
7.93
Generally considered good value for the location and services offered.
Food and Beverage
6.98
Food and beverage aspects were not mentioned, so standard quality for this hotel tier.
Overall Experience
6.95
The overall sentiment is positive with some notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:13

Property Description

Luxurious Accommodation
Hotel Genzianella in Florence offers pet-friendly rooms with modern amenities. Each room features a flat-screen TV with satellite channels and a private bathroom with a shower for your comfort.

Convenient Facilities
Enjoy free WiFi throughout the property during your stay at Hotel Genzianella. Stay connected with loved ones or catch up on work effortlessly in the hotel's well-equipped spaces.

Prime Location
Located near Convent of San Marco and Fortezza da Basso, Hotel Genzianella provides easy access to must-see attractions in Florence. With Florence Airport just 5 km away, your travel convenience is guaranteed.

Book your stay at Hotel Genzianella now for a memorable experience in Florence!

Important information:

Please note that cash payments of EUR 3000 or above are not permitted under current Italian law.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1064 reviews
Cleanliness: 5.98
Service: 8.45
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 6.95
P
Patrick • solo_traveller • ch
8
2026-07-07 • via Nuitee
D
Darix • solo_traveller • it
6
2026-07-07 • via Nuitee
G
Guido • solo_traveller • it
10
2026-07-06 • via Nuitee
A
Alex • couple • es
7
2026-07-03 • via Nuitee
M
Miriam • solo_traveller • es
10
Recomendable!!!
Pros:

La ubicación y lo grande que eran las habitaciones, limpias y la cama confortable. Muy recomendable

2026-07-01 • via Nuitee
Y
Yasmin • solo_traveller • it
9
Pros:

c'è tutto quello di cui c'è bisogno per soggiornare a firenze in una zona comoda ma centrale, silenziosa nella notte. camera comoda e spaziosa. comunicazione impagabile in caso di necessità, pronti a comprendere le esigenze.

Cons:

infissi della finestra un po' vecchi, ma niente di imprescindibile; suggerisco però di sostituire le monodosi di sapone per limitare l'uso di plastica

2026-07-01 • via Nuitee
J
Josephine • solo_traveller • it
7
2026-06-28 • via Nuitee
S
SIMONA • family_with_children • it
9
2026-06-27 • via Nuitee
F
Francini • couple • us
10
Very helpful staff, great air conditioning and spacious room
Pros:

Large spacious rooms

2026-06-26 • via Nuitee
M
Mariana Prezzia • solo_traveller • ar
9
Calidez, confort y tranquilidad. Excelente relación precio-calidad.
Pros:

Considerando el precio, es EXCELENTE!. Al llegar me asusté un poco, dado el estado del hall de acceso del edificio, que se encuentra bastante descuidado. Al ingresar al piso donde se encuentra el hotel, todo cambió; y al ingresar a la habitación, todo se volvió genial. La atención del personal fue muy cordial y cálida, algo importante para quien viaja sola. La habitación muy amplia, limpia, confortable, muebles lindos , cama muy cómoda y sábanas limpias y de calidad. Tiene expendio de bebidas y microondas. Está algo alejado del centro, lo que puede ser una ventaja si uno busca algo de paz y tranquilidad o una desventaja si no te gusta caminar mucho o no querés usar los medios de transporte.

Cons:

El baño algo pequeño, sobre todo el sector de la ducha y a veces no desagotaba bien el agua. Podrían mejorar la calidad de la máquina de café y ofrecer vajilla para poder comer allí lo que uno compra.

2026-06-26 • via Nuitee
L
Lynn • couple • gb
9
2026-06-25 • via Nuitee
M
Maria Stella • solo_traveller • it
7
Per un soggiorno breve tutto accettabile.
Pros:

Personale gentile e sempre disponibile.Presenza dell'ascensore per raggiungere il piano dove è situato l'hotel.Piccolo frigorifero in camera .Bollitore.Aria condizionata.Presenza di distributore automatico per bevande calde o fredde e snack.Camera silenziosa e nell'insieme pulita.Posizione buona vicina al centro e alla stazione raggiungibili a piedi e/o con tramvia vicinissima all'Hotel .Per un soggiorno breve (tre notti)tutto accettabile.Sono certa che una volta finiti i lavori ,cambiando gli infissi e svecchiando gli arredi l'insieme migliorerà notevolmente

Cons:

Purtroppo in questo periodo ci sono lavori sulla facciata interna e quindi nella mia camera era impossibile aprire le finestre a causa del ponteggio esterno.Ho potuto solo accostarle ed ho dovuto tenere sempre la luce accesa anche al mattino.Avrei gradito che il fatto dei ponteggi temporanei fosse specificato nella descrizione della camera.Letto per me poco comodo .Ascensore piccolo e stretto per me accettabile ma difficoltoso per chi ha più di un bagaglio .

2026-06-22 • via Nuitee
C
Csoma • solo_traveller • hu
8
2026-06-21 • via Nuitee
C
cristina • family_with_children • co
10
Pros:

Todo me gusto

2026-06-20 • via Nuitee
Y
yves • solo_traveller • fr
6
Pros:

Emplacement
Qualité lit

Cons:

Salle de bain vétusté . Étagère non fixée porte savon qui tombe WC qui bouge non fixé
Serviettes changées tous les 3 jours, remise sur porte Serviettes même si vs les avez mises au sol

2026-06-20 • via Nuitee
P
Pyykkö • solo_traveller • fi
8
Pros:

Hyvä sijainti ja kävelymatka kaikkiin kohteisiin.

Cons:

Ei valittamista

2026-06-18 • via Nuitee
G
Guido • solo_traveller • it
6
Pros:

Personale accogliente e gentile , disponibile per qualsiasi curiosità sulla città. ha fornito informazioni utili sui vari ristoranti pizzeria glutenfree.

Cons:

Edificio che mostra chiaramente segni del tempo con scale e ascensore vecchi . E con una pulizia non è adeguata .

2026-06-18 • via Nuitee
M
Mark68 • solo_traveller • it
8
2026-06-14 • via Nuitee
S
Saara • couple • fi
7
Kohtalainen!
Pros:

Sänky ok. Vedenkeitin ja jääkaappi oli-se hyvä. Wc ja suihkutila ahdas. Tram-pysäkki oli lähellä.

Cons:

Paljon rappuja. Ahdas hissi. Talossa remontti menossa.

2026-06-13 • via Nuitee
B
Bia • solo_traveller • ch
7
Pros:

Giovanni fue muy amable.

Cons:

El parking pagamos a parte

2026-06-13 • via Nuitee