Paragon Tower Hotel

Hotels
8.1 (460 reviews)
531 A. Flores Street Ermita , Manila , ph
+63 2 8522 2242

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Cons:
Dirty toilets
Lack of amenities
Noise from neighboring rooms

Categories

Cleanliness
7.68
Some reviews mention cleanliness concerns, particularly with toilets being dirty and towels not being changed.
Service
8.65
Service is generally praised, with staff described as kind and friendly despite some minor issues.
Location
9.19
Many reviews highlight the hotel's great location near establishments and malls.
Room Quality
8.14
Rooms are described as spacious and decent, though some issues with air conditioning were noted.
Amenities
7.17
While the rooms were spacious, several amenities were lacking, such as sufficient toiletries and breakfast options.
Value for Money
8.63
The hotel is considered good value for money, offering spacious rooms for the price.
Food and Beverage
7.18
Lack of breakfast options and inconvenience related to food heating facilities mentioned.
Overall Experience
8.15
Guests mostly enjoyed their stay, citing positives like room size and location despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:07

Property Description

Convenient Location and Value-for-Money Accommodation
Paragon Tower Hotel, situated in Ermita and just a short stroll from Robinson’s Place Mall, offers affordable yet comfortable rooms.

Amenities for Relaxation and Comfort
Guests can enjoy massage services, free WiFi in the lobby, and a rooftop restaurant for a delightful dining experience.

Convenience and Dining Options
With laundry services, safety deposit boxes, and an on-site café, OYO 399 Paragon Hotel ensures a hassle-free stay.

Book your stay at OYO 399 Tower Paragon Hotel for a pleasant experience just 45 minutes away from Ninoy Aquino International Airport.

Important information:

The property's restaurant will be going through renovation until further notice. During this period, guests may experience some noise or light disturbances.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 460 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 8.14
Amenities: 7.17
Value for Money: 8.63
Food and Beverage: 7.18
Overall Experience: 8.15
J
Janessa • solo_traveller • us
10
2026-07-19 • via Nuitee
F
Froilan Chita • solo_traveller • us
10
Pros:

I have booked rooms at this wonderful hotel twice for my family, and they have had an amazing experience both times. They always tell me how friendly, welcoming, and accommodating the staff are. The excellent customer service made them feel comfortable and well taken care of throughout their stay.
The hotel is clean, affordable, and well-maintained, making it a great value for the price.
My only suggestion would be to add a breakfast buffet because my family loves having a variety of food options in the morning. That would make the experience even better!
Overall, I highly recommend this hotel to anyone looking for a clean, comfortable, and budget-friendly place to stay with outstanding service. We will definitely book here again!

Cons:

The only thing we didn't like was that the hotel doesn't have a breakfast buffet. My family enjoys having a variety of breakfast options, so we think adding a buffet would make the stay even better. Fortunately, there are several restaurants nearby, so it was still easy to find a good place to eat. Other than that, everything was excellent, and they were very happy with their experience.

2026-07-18 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Good place have had better

2026-07-16 • via Nuitee
S
Shiela • family_with_children • us
10
2026-07-16 • via Nuitee
P
Penaloza • solo_traveller • ph
10
2026-07-12 • via Nuitee
J
Jazel • solo_traveller • ph
10
2026-07-04 • via Nuitee
L
Lilian • family_with_children • ph
5
Pros:

We booked with breakfast but the staff told us that there's no breakfast.

Cons:

When we checkout in the hotel I was using the bathroom staff down in the lobby and I accidentally left my celfon in the toilet. By that time we already on the way to the airport. When I call and asked the receptionist she denied and told me to the check my luggage but it wasn't there I know that I left it in the bathroom. The receptionist called me back and said if I could check my bag again. Then my daughter called my number and they asnwer me I tell them that is my phone and they said their staff found the phone in the toilet but at first they denied so what is the reason that they denied it?

2026-06-22 • via Nuitee
D
Diana • solo_traveller • ph
10
2026-06-19 • via Nuitee
S
Shara Mae • couple • ph
10
Perfect
Pros:

very good

Cons:

nothing

2026-06-18 • via Nuitee
M
May rose • extended_group • ph
10
It was good and nice .we are very comfortable
Pros:

It was good .

Cons:

Nothings

2026-06-10 • via Nuitee
A
Angeles • solo_traveller • us
1
DO NOT BOOK THIS HOTEL
Pros:

This place is the worst Hotel I have ever been to. The only good things are the proximity to SLEC and the spacious room.

Cons:

- Electrical hazard, which could be extremely dangerous, especially if you have kids
- Everything is old (old elevator, old towels, etc)
- Dirty!!! This place is DIRTY. (hair in the shower, clogged shower)
- Non-responsive (will never reply to you through booking, good luck getting a reply from them)
- Staff refused to clean the room and fix it (they said we had to wait until the next day)

2026-06-01 • via Nuitee
S
Shiela Nicanor • solo_traveller • sa
9
Pros:

Everything are good

2026-05-26 • via Nuitee
D
Dennis • couple • us
3
Useful location in an old builtin
Pros:

We walk to the capital mall where the Chinese and Japanese gardens are and continued walking to the Intramural. We walk to a sA laundry is very close to the hotel.

Cons:

The toilet ran because in inside mechanics are old. We call the front desk and a staff guy came and flushed the toilet and said it works.
All the surfaces look old. Things look warn and in need of replacement. The towels looked dingy. My wife was worried the place was unclean.

2026-05-25 • via Nuitee
D
DENNIS • family_with_children • ph
9
2026-05-25 • via Nuitee
M
Mildred • family_with_children • ph
8
Great!
2026-05-25 • via Nuitee
D
Dante • solo_traveller • ph
5
Price is not worth the stay
Pros:

Near to areas i needed to go

Cons:

Facility is old and furnitures and pillows are old, not comfortable

2026-05-12 • via Nuitee
W
Wells • couple • us
10
2026-04-30 • via Nuitee
J
Justine Kristel • extended_group • ph
8
2026-04-29 • via Nuitee
J
Justine Kristel • couple • ph
8
2026-04-29 • via Nuitee
A
April Joy • extended_group • sa
8
My stay was pleasant and relaxing.
Pros:

Room is big and beds are clean. The staff were very accommodating and helpful throughout our stay.

2026-04-13 • via Nuitee