Sen Hotel - Managed by Sen Hotel Group

Hotels
26B Nguyen Khanh Toan , Hanoi , VN

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Great breakfast
Good location with bus access
Cons:
Check-out issues
Cleanliness could be improved

Categories

Cleanliness
7.54
The shampoo and body wash labels were hard to read and cleanliness could have been better.
Service
9.01
The midnight reception staff provided good service, though there were issues at check-out.
Location
8.55
Relatively quiet and convenient with a bus stop right in front.
Room Quality
8
Overall room quality was satisfactory, though some aspects could be improved.
Amenities
8.03
The hotel offered decent amenities, although some were not well communicated.
Value for Money
8.49
Good value considering the location and breakfast quality.
Food and Beverage
9.04
Breakfast was praised as a strong positive aspect.
Overall Experience
8.51
While there were issues, particularly at check-out, the overall experience remained positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:13

Property Description

Convenient Location Near Parks and Museums

Located steps away from Nghia Do and Thu Le Parks, Sen Hotel is the perfect choice for nature lovers and culture enthusiasts. With the Vietnam Museum of Ethnology just 500 meters away, guests can immerse themselves in the local heritage effortlessly.

Comfortable Rooms with Modern Amenities

The air-conditioned rooms at Sen Hotel boast warm color schemes and elegant dark wood fittings, providing a cozy retreat after a day of exploration. Equipped with an electric kettle, flat-screen TV, and minibar, guests can unwind while enjoying views of the street and greenery.

Diverse Facilities for a Relaxing Stay

From a modern sauna for relaxation to a business center for convenience, Sen Hotel caters to all your needs. Whether you prefer to explore Hanoi with the help of the tour desk or indulge in Western and local dishes at the on-site restaurant, your stay at Sen Hotel will be nothing short of memorable.

Ready to experience comfort and convenience at Sen Hotel? Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 7.54
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
D
Do • extended_group • vn
8
2026-01-23 • via Nuitee
T
TAKAYUKI • solo_traveller • jp
5
チェックアウト以外は良かった
Pros:

朝食は良かった。深夜のレセプションの男性の対応は良かった。

Cons:

チェックアウト時、ミニバーを利用していない事を伝えたのに、電卓の40000の数字を提示してきて払えと言われた。詳細を聞いてもレセプションの女性は答えず。問い詰めると冷蔵庫から水を出したので4万ドン払えという。実際使っていないし、申告したにもかかわらず冷たい態度で追求された。冷蔵庫にある銘柄と同じ水を買ってきたのが原因と思われるが、掃除の係はきちんと確認して欲しい。これがなければ高評価であったのに残念だ。バスルームのシャンプーとリンスとボディーウォッシュの
表記が小さ過ぎて認識できないのと文字が消え掛かっているので区別がつかない。電源の場所が下の方にありテーブルが近くに無いので使い難い。また、二つの電源口が隣接しているので左右両方は同時に使用できない。

2026-01-19 • via Nuitee
K
kazuhiro
8
Pros:

ハノイ中心街からはすこしはなれているが、比較的静かでバスなどで移動する人は目の前にバス停があるので、便利だと思います。朝食も充実してる方です。

2025-09-22 • via Nuitee
ティランアン • family_with_children • jp
10
2025-09-02 • via Nuitee
K
kazuhiro
10
Pros:

建物は古いですが立地は比較的良いところです。価格もそれなりで朝食も平均以上のような気がします。リピーターです。

2025-06-02 • via Nuitee
K
kazuhiro
8
リピーターです
Pros:

リピーターです。比較的ハノイ中心にも近くリーズナブルが魅力。少し古いですが、私は気にならない程度なので満足。

2025-04-08 • via Nuitee
T
Thị • review category business travellers • vn
8
Very good
2024-12-26 • via Nuitee
R
Richard
10
Pros:

A very convenient hotel in the Cau Giay area and not far if your Hanoi destinations in Old Quarter or West Lake.
The staff (especially Nguyen Thi Linh) were excellent and their English made my stay my stay smooth. Very helpful with transportation assistance as well.
The breakfast was very good with a variety from Chicken Pho, omelets, continental breakfast, etc. So definitely no worries there to start your day off well.
Again, I would stress the hotel staff were friend and helpful from the Front Desk, Dining, Room Cleaning.

2024-09-18 • via Nuitee
P
Pham • review category business travellers • vn
9
Superb
Pros:

Everything is good.

2024-09-01 • via Nuitee
M
Mohamed • review category business travellers • sa
7
Good
Pros:

Room was clean and neat. Breakfast was ok but with less items to select. Rhe staff was very good and helpful as they can speak English.

Cons:

The location.

2024-06-29 • via Nuitee
E
Enkhbat • with friends • mn
4
Old hotel dirty location 2nd row street
Pros:

Nothing special

Cons:

Too old, need renovation, AC fan noisy. Only 7 channels on the TV. Breakfast buffet has limited variety, almost gone at 8 AM, doesn’t fulfill again.

2023-12-30 • via Nuitee
N
Nicolas • family with young children • my
8
Very good
2023-06-27 • via Nuitee
A
Abinash • solo traveller • in
7
ok for a short stay
Pros:

1. Helpful and friendly staff.
2. Decent room with comfortable bed and all necessary amenities.

Cons:

1. Location doesn’t have many tourist places nearby, other than the museum of ethnology. Saw mostly local people around.
2. Bathroom was small. The shower didn’t have a separate enclosed space, which meant entire bathroom gets wet.

2023-03-05 • via Nuitee
H
Hiroshi • young couple • jp
8
Very good
2022-11-20 • via Nuitee
K
Kay • young couple • sg
10
Exceptional
2022-11-20 • via Nuitee
V
Verified traveler • self
6
Pros:

下の階が工事中で大変うるさかった。

2019-07-18 • via Nuitee
V
Verified traveler
10
Very good.
Pros:

Very attentive bell hop. He was awesome. He was the most professional and all about the service. I was so pleased to have his service. I do not have his name.

The room was nice, breakfast good, and friendly staff.

2019-02-23 • via Nuitee
V
Verified traveler
8
Pros:

the staff is very kind although their English is not very fluent.

2018-08-08 • via Nuitee