Thanington hotel

Hotels
8.6 (2021 reviews)
140 Wincheap , Canterbury , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Excellent breakfast
Cons:
Room cleanliness issues
No evening meals
Small car park

Categories

Cleanliness
7.74
Some concerns expressed about room cleanliness and worn items.
Service
9.21
Staff were generally described as friendly and helpful.
Location
9.25
Multiple reviews praised the hotel's convenient location.
Room Quality
8.2
Various comments noted the room as comfortable but with some wear.
Amenities
8.23
Guests appreciated amenities like the pool, though there were some access issues.
Value for Money
8.69
Generally viewed as good value given the services and location.
Food and Beverage
8.74
Breakfast quality commended, though some concerns about buffet service.
Overall Experience
8.71
Overall positive experiences with minor complaints not affecting the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:52

Property Description

Indulge in Historic Elegance

Swim, Relax, and Stay Connected
The Canterbury Hotel offers an indoor swimming pool, spa facilities, and complimentary Wi-Fi to ensure a relaxing and connected stay for all guests.

Charming Accommodations and Delightful Dining
Experience the charm of the 18th-century property in the elegant en suite rooms with modern amenities. Start your day with a delicious continental and cooked breakfast buffet before exploring the unique courtyard rose garden and cosy bar.

Convenient Location and Nearby Attractions
With free parking and proximity to the town centre, cathedral, and Marlowe Theatre, the Canterbury Hotel is the perfect base for exploring the historic city. Book now to experience a blend of history and comfort.

Important information:

Please note that parking spaces are limited and do not need to be requested.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 2021 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 8.71
L
Lee • solo_traveller • gb
7
Pros:

Pool was great

Cons:

Needs air con as rooms very hot

2026-05-30 • via Nuitee
M
MBJDB • solo_traveller • nl
8
2026-05-30 • via Nuitee
T
Tommy • solo_traveller • gb
6
2026-05-29 • via Nuitee
L
Lauren • couple • gb
10
2026-05-27 • via Nuitee
T
Teresa • extended_group • gb
6
Pleasant stay due to friendly and helpful staff.
Pros:

Reception staff were very friendly and helpful - Sam and Andreas. Good selection of cereal at breakfast. Able to park on-site and 15 minute walk to town. Nice courtyard garden.

Cons:

They ran out of bananas and peppermint tea at breakfast. Oranges were awful - old, dry and tasteless. There was a mix up with our booking. When I phoned the day before to ask whether our room was air-conditioned, I was told yes, although they'd need to check if working ok. When we checked in they had us down for a double room when we had confirmation of twin room that we requested at time of booking. So we ended up in a room without air-conditioning, and it was hot but they provided a fan that we requested. We were expecting a quieter room and at back of hotel, so not facing main road. However, the room was set back from the main road, but our window was main road side. Bar/lounge needed sprucing up.

2026-05-27 • via Nuitee
A
Aurora • couple • it
10
Very warm and professional staff. Cleaning super and the BEST Part : the Breakfast:
Pros:

Clean sheets, comfortable bed, and FABULOS BREAKFAST.

2026-05-27 • via Nuitee
F
Frank • couple • de
7
Für einen Städtetrip super Ausgangslage!
Pros:

Die zentrale Lage, das sehr nette Personal, das gute Frühstück und der schöne Garten

Cons:

Der enge Parkplatz (wir haben in drei Tagen keinen freien Parkplatz bekommen)

2026-05-25 • via Nuitee
D
Deborah • solo_traveller • gb
7
2026-05-24 • via Nuitee
C
Christian • family_with_children • nl
8
Pros:

Goed ontbijt en lekker zwembad

Cons:

Parkeren. Langs straat betaald moeten parkeren. Plaatsen op eigen parkeerplaats te klein en al vol.

2026-05-23 • via Nuitee
E
Ester • solo_traveller • es
7
Lovely little gem with little things to fix and improve
Pros:

The hotel is a little gem. It is very cute and cozy my room was big which I loved. The service is excellent and reception staff very attentive and helpful. I didn't have time to see the swimming pool. Oh, and the interior garden is gorgeous!

Cons:

There were what it seems blood stains in one of the pillow's covers that even though it was cleaned, I personally wouldn't use them if the stains can't be removed. Pillows were old and a bit uncomfortable, one of the windows didn't close properly (but it was fine because it wasn't cold at all), and I missed a full body mirror which would have been very useful!

2026-05-22 • via Nuitee
H
Howard • couple • nl
9
2026-05-22 • via Nuitee
A
andy • couple • nl
6
Tussenstop in mooi stadje
Pros:

Goede tussenstop in mooie stad.

Cons:

Beetje smoezelig en op onverklaarbare wijze onze elektrische tandenborstel kwijt geraakt. We zijn nog terug geweest omdat we hem vergeten waren, maar beheerder wilde niet op kamer kijken. Dus flinke smet op verder redelijk verblijf

2026-05-22 • via Nuitee
J
Jasmin • couple • gb
10
2026-05-21 • via Nuitee
C
Claudia Tatiana • solo_traveller • gb
10
Warm atmosphere
Pros:

Very kind staff, good location, beautiful place.

Cons:

I liked everything.

2026-05-21 • via Nuitee
F
Finan • couple • gb
10
2026-05-18 • via Nuitee
M
Martina • extended_group • de
7
Pros:

UnserZimmer war schön eingerichtet, mit einem großen Badezimmer. Parkplatz direkt am Haus.

2026-05-17 • via Nuitee
K
Kathryn • solo_traveller • gb
7
Pros:

Loved the jacuzzi bath, location was good for walking to restaurants and the town. Room was clean and quiet.
Bed was comfy.

Cons:

The shower was cold even though sink and bath water very hot, The breakfast had a poor choice and was limited, running out of food and the bread was processed and not that fresh. Coffee pot continuously empty and apart from lovely scrambled egg the rest was poor. No orange juice and unless you got there early stuff had gone.
The bed was only a double.
When asked by others if there was something the chef replied "no there isn't any its gone' and just shrugged, so felt they were not prepared.

2026-05-17 • via Nuitee
T
Theuwissen • solo_traveller • be
8
Pros:

Vriendelijkheid, behulpzaam, proper, grote keuze ontbijt, ... geen lawaai

Cons:

Te weinig en vooral te kleine parkeerplaatsen

2026-05-17 • via Nuitee
U
Ulrika • solo_traveller • se
10
Pros:

Väldigt god och fin frukost.
Fantastiskt trevlig och hjälpsam personal.

2026-05-17 • via Nuitee
P
Philip • couple • gb
8
2026-05-17 • via Nuitee