Le Chateau de Pierre - Par Aneyro

Hotels
8.8 (1552 reviews)
17 Avenue Sainte-Genevieve , Quebec City , ca

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Shared kitchen
Outdoor furniture
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean rooms
Cons:
Small bathrooms
Maintenance needed in some areas

Categories

Cleanliness
8.38
Overall cleanliness was noted positively, but several reviews cited issues like wet carpets and a poor bathroom situation.
Service
9.35
Housekeeping staff were noted as helpful, and virtual assistance provided effective support.
Location
9.39
Great location mentioned frequently, with proximity to cafes, restaurants, and attractions.
Room Quality
8.34
Rooms were generally comfortable but some had issues with size and bathroom design.
Amenities
8.37
Basic amenities available, but some reviews indicated a lack of essential items, like hand towels and a fridge.
Value for Money
8.83
Good value for proximity to attractions, though some noted discrepancy in pricing.
Food and Beverage
8.88
No breakfast provided, but this did not heavily impact overall satisfaction.
Overall Experience
8.85
Overall stay was enjoyable, with minor issues overshadowed by positive aspects of the location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:36

Property Description

Experience Old Quebec's Heritage: Immerse yourself in the historic charm of Old Quebec at Le Château de Pierre, located near iconic landmarks like Château Frontenac and Terrasse Dufferin.

Modern Comforts in a Historic Setting: Enjoy amenities such as cable TV, free Wi-Fi, and a private stone garden while staying in a heritage building that exudes character.

Digital Convenience and Personalized Service: Experience a seamless digital check-in process and personalized service throughout your stay, with staff available to assist you at any time.

Book now to indulge in the perfect blend of history and modernity at Le Château de Pierre in Old Quebec.

Important information:

Due to its heritage features, this 3-floor hotel has no elevator and is accessible by stairs only.

Registration number: 008002

Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1552 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
A
AJDVictoria • Business • Victoria, Victoria Capital Regional District, Vancouver Island, British Columbia
10
Excellent Stay
Pros:

Although the code sent for room access was incorrect I immediately received a new one and all was well. Also received a complimentary late check out, which was greatly appreciated. Would definitely stay here again.

2026-05-18 • via Tripadvisor
D
Daniel • couple • ca
5
Chambre minuscule et mal équipée.
Pros:

Emplacement, lit, propreté

Cons:

Pas de personnel sur place; aucun garde-robe, ni crochet (manteau, serviettes, etc.), aucun; problèmes (finalement réglés) avec air climatisé et câble; prix élevé pour qualité de la chambre; insonorisation.

2026-05-18 • via Nuitee
M
Megan • family_with_children • au
10
Brilliant stay - favourite in Quebec City!
Pros:

This stay already get's a 10/10 from me because they allowed for an early check in (moved us to accomodate this) and also had a super warm fluffy blanket available which was so cozy. The location was so convenient, the room was big, had a great view and allowed so much natural light in plus had an epic view of the Frontenac. We stayed in the king room. We had stayed in a queen room in the frontenac before our stay here and I actually prefer this room because of all the natural light it allowed and the view!

Cons:

Nothing! You don't have any F2F contact to check in but they made it so easy that was no concern at all. There is some mold in the initial entry of the chateau but you need to remember that this is carpeted and so in winter with the snow on everyone's shoes, this is to be expected.

2026-05-14 • via Nuitee
M
Marco • solo_traveller • ca
7
Excellent… si ce n’était pas de l’odeur
Pros:

L’environnement formidable. Le bâtiment. La chambre.

Cons:

La forte odeur ressemblant à de la colle Epoxy qui emplissait l’entrée et pénétrait à l’intérieur de la chambre.
Il s’agissait sans doute d’une odeur temporaire liée à des travaux.

2026-05-07 • via Nuitee
M
Marya • couple • ca
9
Pros:

Super expérience ! Un excellent rapport qualité-prix. L’endroit est propre, confortable et très bien situé, à deux pas de tout. Je recommande fortement.

2026-04-27 • via Nuitee
• family_with_children • in
8
2026-04-17 • via Nuitee
G
Guillaume • family_with_children • ca
4
Cons:

Literie très mauvaise, la douche est de mauvaise qualité. L'hôtel est un Airbnb déguisé, nous n'avons croisé personne.

2026-04-10 • via Nuitee
N
Nida • family_with_children • ca
8
Very pretty, cozy vibes
Pros:

Location is great. Close to everything.
It very well maintained. The vibes and aesthetic are very pleasant and cozy.

Cons:

The walls are thin so you hear movement a lot.
The bathroom is very small (standard queen room) and the sink is not in the bathroom.

2026-04-07 • via Nuitee
J
José Adriano • couple • br
10
2026-04-03 • via Nuitee
W
William • solo_traveller • fr
10
2026-04-03 • via Nuitee
M
Meriem • family_with_children • ca
1
Un véritable désastre
Cons:

Le séjour a été une véritable déception.

Nous étions logés dans la chambre 9, dont l’aménagement était peu fonctionnel et mal pensé. Les toilettes étaient extrêmement exiguës, et la douche, dotée d’une vitre transparente, se trouvait directement en face du lit, ce qui manque clairement d’intimité. De plus, le lit annoncé comme étant un queen ne correspondait pas à cette taille. La présence d’un lavabo directement dans la chambre nous a également surpris : je comprends la volonté de donner un cachet ancien, mais cela reste peu pratique et inapproprié.

Concernant le confort, le chauffage ne dépassait pas 22 degrés, alors qu’il faisait environ -10°C à l’extérieur et qu’il neigeait. Cela a rendu le séjour particulièrement inconfortable.

Pour couronner le tout, des travaux ont débuté dès 7h du matin le lendemain. Lorsque nous avons contacté la réception pour signaler la situation, nous n’avons reçu aucune réponse concrète. Pire encore, des discussions bruyantes entre membres du personnel ont eu lieu juste devant notre porte, aggravant encore davantage la situation.

Nous avons dû rappeler une seconde fois pour exprimer clairement notre mécontentement et notre inconfort. Ce n’est qu’aux alentours de midi que l’on nous a recontactés pour nous proposer un changement de chambre.

À noter que nous avions déjà demandé à changer de chambre avant notre arrivée, mais cette demande avait été refusée, sous prétexte qu’il fallait passer par Booking. Il est donc surprenant de constater que cela est finalement devenu possible une fois les problèmes survenus.

2026-04-03 • via Nuitee
S
Suyene • extended_group • br
10
We had the best experience ever at Chateau de Pierre. Will definetely come back one day with my family.
Pros:

Incredibly clean, new and modern amenities

Cons:

Nothing
Everything was excellent

2026-03-31 • via Nuitee
L
Lidia • couple • ca
9
Pros:

Excellent Location.

Cons:

Bathroom very small.

2026-03-30 • via Nuitee
C
Catherine • couple • ca
10
Pros:

La fenestration !
La propreté..
Le cachet! Et que nous étions proche de tout à pied.
Le stationnement d'Youville, nous à couté qur 20$ pour 24 heures et 11 minutes de marche de la chambre.
Nous étions la pendant la St Patrick, de la notre stationnement plus loin.

Cons:

Qu'il n'y est pas de frigo, mais on le savait.

2026-03-29 • via Nuitee
D
Dayo • solo_traveller • ng
10
2026-03-27 • via Nuitee
A
Audrey • couple • ca
9
Joli avec localisation parfaite
Pros:

Chambre coquette et facile d’accès. Localisation parfaite pour être au centre du vieux Québec.

Cons:

Tout était satisfaisant.

2026-03-27 • via Nuitee
A
anx4pdqyam • NONE
10
A vintage aesthetically pleasing hotel with a hint of modern stay touch
Pros:

I stayed in one of the rooms with a balcony. Even though the balcony is closed. The staff were wonderful and accommodating. I received daily messages of thanks and gratitude from the hotel reception. The self check in was a breeze. To find parking was a bit challenging but the old Quebec City roads were mesmerizing to walk through. Overall, round of applause 👏

2026-03-23 • via Tripadvisor
M
Michel • couple • ca
8
Satisfaisant pour dépanner un soir et certaines lacunes faciles à corriger par l'administration
Pros:

La localisation géographique, la propreté, l'accès facile par codes numériques (aucun personnel sur place), le confort du lit

Cons:

Salle de bain (avec lavabo à l'extérieur...) très , très petite ; zéro garde-robe, même pas un crochet pour suspendre un manteau ; oreillers inconfortables (trop volumineux) ; le chauffage (climatiseur mural + télécommande) reste une énigme à résoudre ; absence de miroir plein pied. Le fait qu'il n'y ait pas de stationnement propre à l'établissement est corrigé par plusieurs stationnements payants aux alentours.

2026-03-23 • via Nuitee
N
nathalie • couple • ca
10
Inoubliable
Pros:

Très bien situé, grande chambre pour le prix, acceuil super et réponse rapide à nos demandes

Cons:

Rien

2026-03-16 • via Nuitee
B
BÈGUE • couple • fr
10
Pros:

Endroit magnifique, bien placé et fraîchement rénové.
Le personnel est très sympathique et accueillant.

2026-03-09 • via Nuitee