Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Clean rooms
Cons:
Small bathrooms
Maintenance needed in some areas

Categories

Cleanliness
8.38
Overall cleanliness was noted positively, but several reviews cited issues like wet carpets and a poor bathroom situation.
Service
9.35
Housekeeping staff were noted as helpful, and virtual assistance provided effective support.
Location
9.39
Great location mentioned frequently, with proximity to cafes, restaurants, and attractions.
Room Quality
8.34
Rooms were generally comfortable but some had issues with size and bathroom design.
Amenities
8.37
Basic amenities available, but some reviews indicated a lack of essential items, like hand towels and a fridge.
Value for Money
8.83
Good value for proximity to attractions, though some noted discrepancy in pricing.
Food and Beverage
8.88
No breakfast provided, but this did not heavily impact overall satisfaction.
Overall Experience
8.85
Overall stay was enjoyable, with minor issues overshadowed by positive aspects of the location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:36

Property Description

Experience Old Quebec's Heritage: Immerse yourself in the historic charm of Old Quebec at Le Château de Pierre, located near iconic landmarks like Château Frontenac and Terrasse Dufferin.

Modern Comforts in a Historic Setting: Enjoy amenities such as cable TV, free Wi-Fi, and a private stone garden while staying in a heritage building that exudes character.

Digital Convenience and Personalized Service: Experience a seamless digital check-in process and personalized service throughout your stay, with staff available to assist you at any time.

Book now to indulge in the perfect blend of history and modernity at Le Château de Pierre in Old Quebec.

Important information:

Due to its heritage features, this 3-floor hotel has no elevator and is accessible by stairs only.

Registration number: 008002

Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Location

Guest Reviews

8.8
Based on 1593 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
R
Richard • couple • ca
7
2026-11-06 • via Nuitee
C
Chia Yee • couple • sg
10
Great stay!
Pros:

The location is very good and makes it easy to access popular tourist spots. The bed is comfy. The room is clean and modern. Great stay here.

Cons:

Nothing to complain about!

2026-11-03 • via Nuitee
A
Antoine • couple • fr
10
2026-11-03 • via Nuitee
G
Gabrielle • extended_group • ca
9
2026-11-02 • via Nuitee
G
Guanqi • extended_group • ca
7
2026-11-02 • via Nuitee
M
Marla • solo_traveller • ca
10
2026-10-30 • via Nuitee
M
Manon • family_with_children • fr
9
2026-10-29 • via Nuitee
E
Elisa • extended_group • fr
7
Bien
Pros:

L’emplacement est fabuleux !
Il n’y a pas de parking mais il y en a à deux-trois minutes à pied pour 24$ les 24h, ça c’est vraiment top !

Cons:

Insonorité pas terrible, on entend les gens qui passent dans le couloir et les gens qui marchent en haut font claquer les petits diamants du lustre, ce qui est vraiment pénible à la longue.

2026-10-27 • via Nuitee
D
Dorota • family_with_children • ca
9
Pros:

Location

2026-10-23 • via Nuitee
S
salwa • extended_group • ma
5
Pros:

Location

Cons:

No breakfast was provided, and the room was extremely small. There was no elevator, and my room was on the second floor, making it difficult to carry my luggage. The room had no fridge or iron. Additionally, my colleague’s room did not have a desk to work on. After 9 p.m., no staff members were available at the hotel, and all service rooms were left open. There was no one available to assist guests if needed. Overall, the facilities and service were very disappointing and did not meet basic expectations.

2026-10-19 • via Nuitee
C
Corinne • couple • ca
6
Pros:

Belle chambre et bien situé

Cons:

Air climatiser défectueux en erreur (code ER7 aussitôt allumé) Alors pas bien dormi car il fesait chaud.

2026-10-17 • via Nuitee
A
A. Pt • solo_traveller • fr
8
Pros:

L'emplacement tout à côté de l'emblématique hôtel Château Frontenac.

Cons:

Le personnel faisant le minimum. Aucun accueil, ni renseignement.

2026-10-12 • via Nuitee
D
Dennis • couple • us
6
Because of all the dead leaves Quebec is busy in October. Prices reflect this.
Pros:

comfy bed, clean, good location

Cons:

WIFI cuts out. You might read your email but don't expect to watch videos. No microwave or fridge. Small pod based coffee maker but no glassware, eating utensils. Forth floor with no elevator...I'm too old for this!

2026-10-08 • via Nuitee
S
Suzuki • solo_traveller • ca
9
2026-10-08 • via Nuitee
A
Alexandra • solo_traveller • ca
10
Un beau séjour en étant à proximité de tout.
Pros:

Les chambres sont magnifiques
tout était parfait accès la télé aussi

Cons:

J'aurais aimé avoir une barrure de plus sur la porte pour s'assurer que personne ne rentre. Surtout que j'étais seule et que j'étais au premier étage.

2026-10-08 • via Nuitee
N
Nattaporn • couple • th
6
Location was excellent. Lack of communication.
Pros:

Location

Cons:

I stayed here for 3 nights, and unfortunately, the experience was quite disappointing.

The temperature control for the shower’s hot water was broken. I reported the issue on the first day, and someone came to check it once, but it was never repaired. The water was extremely hot, to the point where it was almost scalding my scalp, making it very uncomfortable to shower.

I also contacted the hotel well in advance of my stay to ask whether the room I had booked was the easiest room to access, with the fewest stairs possible. Unfortunately, I never received a response. I had to rely on photos from other guests’ reviews and make my own judgment.

The hotel finally replied only one day before my arrival, when they responded to my separate question about late check-in. By that point, it was too late to make any changes to my booking.

The room I was given was in the basement. Based on the photos in the reviews, it appeared that the room could be accessed directly from outside, which was one of the reasons I chose it. In reality, I had to carry my luggage up to the first floor first, and then carry it back down almost 20 steps to reach the room.

With large and heavy luggage, this was extremely inconvenient and frustrating. Had the hotel answered my question beforehand, I could have made a more informed choice about the room.

One positive thing was that when I checked out, the staff kindly helped carry my luggage back up the stairs. I really appreciated their assistance.

Overall, the lack of communication and the unresolved shower issue made the stay much more difficult than it should have been.

2026-09-18 • via Nuitee
R
Richard M. Haney, Ph.D. • couple • ca
10
Pros:

Very friendly staff! They helped out a whole lot with all our questions and needs.

Cons:

They could use RAILINGS at the front entrance passage. For older folks it is quite a challenge navigating the deep stairs through the two front doors.

2026-09-16 • via Nuitee
G
Giusy • solo_traveller • it
10
Posizione eccellente e massimo comfort
Pros:

La posizione è eccezionale, proprio di fronte al Castello di Frontenac. Ideale per esplorare a piedi il centro storico di Quebec City.
La camera era spaziosa, pulita e confortevole

2026-09-15 • via Nuitee
A
Alejandra • solo_traveller • cr
5
No apto para familias
Pros:

Ubicación excelente, checkin y checkout sencillo

Cons:

El tamaño del cuarto, la cama, tamaño del baño, ruido

2026-09-15 • via Nuitee
C
Colette • family_with_children • us
9
Pros:

Breakfast is not offered as far as a I know. Ensuite coffee only, to the best of my knowledge.
The staff is wonderful. We had an after hours (after 7pm) arrival. The instructions were sent via email and quite easy to follow to get into our room.

Cons:

There could be more coffee/tea pods available for the coffe maker, and perhaps a small refrigerator available in tbe room.

2026-09-12 • via Nuitee