Metropolitan Old Town Hotel - Czech Leading Hotels

Hotels
CZECH INN HOTELS
9.1 (12240 reviews)
Haštalská 731/20 , Prague , cz

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean environment
Cons:
Small room
Noise issues
Musky smell

Categories

Cleanliness
8.55
Some reviews mentioned issues with musky smell and cleanliness, thus a lower score.
Service
9.99
Repeated mentions of friendly and helpful staff across reviews.
Location
9.56
Convenient location near the city center and key attractions were frequently highlighted.
Room Quality
8.01
Some reviews reported discomfort in room quality with mentions of small rooms and uncomfortable beds.
Amenities
9.04
Basic amenities were provided but some room facilities were found lacking.
Value for Money
9.5
Good value noted in several reviews, especially in comparison to other hotels.
Food and Beverage
8.55
Breakfasts received mixed reviews; some guests enjoyed while others did not.
Overall Experience
9.62
Despite some drawbacks, many reviews expressed a desire to return to the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:16

Property Description

Luxurious Accommodation

Experience the newly renovated Metropolitan Old Town Hotel - Czech Leading Hotels in the heart of Prague Old Town. Indulge in the comfort of our rooms featuring a seating area, safety deposit box, and modern bathrooms with all amenities.

Gastronomic Delights

Satisfy your taste buds at our 4 restaurants, including 2 traditional Czech pubs serving excellent beers, an Art café, and an Asian restaurant. Start your day right with a delicious breakfast spread.

Wellness and Recreation

Unwind at our sports and spa centre offering racquetball courts, sauna, solarium, fitness room, and massage services. Rejuvenate your body and mind after a day of exploring the charming streets of Prague.

Book now and elevate your stay at the Metropolitan Old Town Hotel - Czech Leading Hotels.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 12240 reviews
Cleanliness: 8.55
Service: 9.99
Location: 9.56
Room Quality: 8.01
Amenities: 9.04
Value for Money: 9.5
Food and Beverage: 8.55
Overall Experience: 9.62
N
Nikolay solo_traveller bg
2
2026-07-04 via Nuitee
F
frydman family_with_children il
6
2026-07-04 via Nuitee
L
Lenka couple cz
9
2026-07-04 via Nuitee
D
Dahlström family_with_children se
10
2026-07-04 via Nuitee
U
Ugnė couple lt
10
Pros:

Perfect location

Cons:

There wasn’t air conditioning

2026-07-04 via Nuitee
Łukasz solo_traveller pl
10
Pros:

Super obsługa!

2026-07-03 via Nuitee
R
Raphaela family_with_children de
10
2026-07-03 via Nuitee
R
Roswitha solo_traveller de
10
2026-07-03 via Nuitee
K
Katarzyna solo_traveller pl
9
Pros:

Świetna lokalizacja, dobra cena i dobre śniadanie

Cons:

Brak klimatyzacji

2026-07-03 via Nuitee
J
Jarosław solo_traveller pl
9
Pros:

Idealna lokalizacja, butelka wina w prezencie, prosseco na dachu, czystość, prezenty na odjazd i miłe panie w recepcji

Cons:

Półka ze szkła w kąciku z czajnikiem niebezpiecznie wystaje i można w nią uderzyć głową robiąc kawę.

2026-07-03 via Nuitee
Y
Yara1983 solo_traveller ua
10
Pros:

Отличный отель в старом городе, чисто, белоснежная постель, уютно, бесплатная парковка в 5минутах, приятные сюрпризы от отеля и шикарная терасса на крыше! Можно с животными🦮 Персонал приветливый и открытый.

2026-07-03 via Nuitee
M
Michael couple de
10
2026-07-03 via Nuitee
P
Pablo solo_traveller es
10
Pros:

Large breakfast, nice rooftop, very.nice recepción team and free parking + free bike rental

2026-07-03 via Nuitee
G
Gabriela couple bg
6
Pros:

Location was good, staff were also great.

Cons:

Furnishings are quite old, looks like a late 80s hotel. Pictures are highly manipulated. Our chair had ripping and cigarette burns on it. Bed sheets also had old blood stains. The faucet in the bathroom was leaking and did not have any ventilation, so in the heat it smelled funky and moldy because of the moisture. I am only giving 6 stars since staff were exceptional.

2026-07-03 via Nuitee
T
Tanja solo_traveller at
4
Pros:

Die Lage des Hotels ist gut

Cons:

Vorab sei gesagt - ich habe beim Buchen übersehen, dass es keine Klimaanlage gibt. Wir sind mit unseren beiden Hunden Ende Juni 2026 angereist (gebucht wurde das ganze aber schon ca 6 Monate vorher). Da war leider gerade die Hitzewelle. Angekommen beim Hotel haben wir festgestellt, dass es eben nur einen Ventilator im Zimmer gibt. Die Nacht war der absolute Horror. Ich habe dann um 2 Uhr früh ein anderes Hotelzimmer gebucht, damit unsere Hunde nicht eingehen. Unsere Hündin ist 12 und es war wirklich mehr als besorgniserregend. Ich habe bei der Rezeption nach einem zweiten Ventilator gefragt, ich habe aber nie eine Rückmeldung bekommen, obwohl mir gesagt wurde, in 20 Minuten wird jemand an unser Zimmer klopfen.

In einem Hotel, wo Hunde erlaubt sind, wäre es wirklich ein Hit, wenn da vor Anreise noch eine Info rausgeht, dass es keine klima gibt und es in den Zimmern 29 Grad hat. Dann kann man sich das noch überlegen und umbuchen.

Wie gesagt, mein Fehler, bei der Buchung nicht geschaut zu haben. Aber das Wetter 6 Monate im Voraus zu wissen kann ich leider auch nicht.

Die Rezeptionistin beim Check-In war übrigens auch mega pissig. Die Dame beim Check-out war dafür sehr nett, obwohl sie mich gebeten hat, dass ich das mit dem heißen Zimmer nicht in die Bewertung schreibe.

2026-07-03 via Nuitee
K
Karel solo_traveller si
10
Pros:

top hotel, center mesta!

2026-07-03 via Nuitee
D
Daniela family_with_children it
10
Pros:

Tutto!! Gentilezza, pulizia… food garden grazioso e ideale sl tramonto

2026-07-03 via Nuitee
C
Cem couple de
10
2026-07-03 via Nuitee
R
Roy family_with_children us
7
Pros:

Breakfast was very good.

Cons:

Asked for towel . Never got it.

2026-07-03 via Nuitee
M
Maksym couple ua
10
2026-07-03 via Nuitee