DoubleTree by Hilton Johor Bahru

Hotels
•
Doubletree by Hilton
8.7 (3670 reviews)
01-02 Menara Landmark, No. 12 Jalan Ngee Heng, Ibrahim International Business District (IIBD) , Johor Bahru , MY

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Old and smelly bedding
Noise from nearby construction

Categories

Cleanliness
8.38
Overall positive sentiments about cleanliness with some concerns about maintenance.
Service
9.25
Friendly and helpful staff were frequently praised by multiple reviewers.
Location
8.69
Location was described as convenient with access to shopping and good food.
Room Quality
8.44
Rooms were generally described as clean and comfortable, though one review mentioned issues with bedding.
Amenities
8.57
Amenities were satisfactory with a notable mention of warm cookies at check-in.
Value for Money
8.43
Perceived value was good, despite some criticisms regarding specific bedding.
Food and Beverage
9.08
Food quality was praised across multiple reviews for its variety and deliciousness.
Overall Experience
8.75
Overall positive experiences were shared with some minor critiques.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:56

Property Description

Luxurious Accommodations
Indulge in elegantly furnished rooms and suites with modern amenities, including a pillow menu and premium toiletries.

Dining Excellence
Savor a culinary journey at Makan Kitchen and Tosca Italian Trattoria offering a diverse range of Asian and International cuisines with scenic views.

Business and Leisure Options
Enjoy access to a large outdoor pool, modern meeting rooms, and friendly staff offering shuttle services and sightseeing tours for a memorable stay.

Book your luxurious stay at Doubletree by Hilton Hotel Johor Bahru today and experience unparalleled comfort and convenience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

The swimming pool and changing rooms (including the steam room and hot tub) will be closed March 23, 2026 - June 19, 2026 for maintenance purposes. We apologize for the inconvenience.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Property Accessibility

Total Disability Score: 10.43
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 3670 reviews
Cleanliness: 8.38
Service: 9.25
Location: 8.69
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.43
Food and Beverage: 9.08
Overall Experience: 8.75
E
Esther_Ying • couple • my
10
A Pleasant Stay with Great Buffet Dining
Pros:

We had a pleasant stay at DoubleTree by Hilton Johor Bahru. The hotel provided a comfortable and welcoming atmosphere, and the staff were friendly and professional.

One of the highlights of our stay was the food. Both the breakfast and dinner buffets were delicious, with a good variety of dishes to choose from. We really enjoyed the dining experience.

Overall, it was an enjoyable stay, and we would definitely consider returning on our next visit to Johor Bahru.

Cons:

Nothing in particular. Overall, it was a pleasant and enjoyable stay, and everything met our expectations.

2026-10-30 • via Nuitee
N
Nurdiana • couple • sg
9
Pros:

Has always been our go-to hotel whenever we visit JB. It is well maintained through out the years and clean. Buffet breakfast selection has alot of variaties and different Asian cuisines - which is a plus! Highly recommended! Staff was friendly and helpful.

2026-10-29 • via Nuitee
S
Salmi • couple • sg
8
Wide spreaf of breakfast, very tasty for all the food
Pros:

Clean room

Cons:

None

2026-10-29 • via Nuitee
S
Stanislav • solo_traveller • de
10
Pros:

I had a wonderful stay overall. The rooms were spotless and well maintained. The staff was friendly and genuinely helpful, always greeting us with a smile and quick to respond to any requests.

2026-10-25 • via Nuitee
M
Mohamad Nazli Rosli • family_with_children • my
9
2026-10-25 • via Nuitee
R
Rosdie • couple • sg
10
2026-10-24 • via Nuitee
D
Des L • solo_traveller • my
9
Good hotel at a convenient location to JB Sentral Train Station.
Pros:

Very close to JB Sentral Train Station. Hotel is clean and of a quality expected of a Hilton Franchise.

Cons:

The pillows were really too soft. Even after stacking 2 together, they became flat.

2026-10-23 • via Nuitee
E
Esther • couple • nl
7
2026-10-22 • via Nuitee
W
Wannorliza • couple • my
7
Good hospitality- love the complimentary cookies
Pros:

Near city centre

Cons:

It's ok 💪

2026-10-21 • via Nuitee
V
Viraj Malinga Bandara Jayasekara • couple • sg
7
All excellent except for the breakfast.
Pros:

Room is clean and very quiet. Very comfortable to peacefully sleep & rest without any disruptions. Comfy bed & pillows!
Staff are super friendly and nice! Gave me a free birthday day cake slice as well! :)

Cons:

Breakfast - This is below our expectation. Buns and pastries are very dry & seems not freshly baked. Meat options are very limited. Expected more food options.

2026-10-20 • via Nuitee
P
pui san • family_with_children • my
10
2026-10-20 • via Nuitee
C
Chris • family_with_children • sg
10
A wonderful staycation
Pros:

The staff were very accommodating and attentive to our requests. In-room dining was consistently superb, and we always looked forward to the breakfast buffet because of its wide variety of choices.

Cons:

The only thing we did not like was having to go home. We had such a wonderful and comfortable stay that we wished we could have stayed longer.

2026-10-20 • via Nuitee
T
Tanveer Singh • family_with_children • sg
5
Cons:

Noisy room given the construction in the area.

2026-10-19 • via Nuitee
W
Wan Fen • family_with_children • my
8
Overall ok
Pros:

Friendly and very responsive staffs, good breakfast. Comfortable beds.

Cons:

The location is a bit inconvenient due to many constructions nearby, always had the feeling of “so near yet so far “ for some places which are actually very close.
Due to the design of the shower door, it gets flooded very easily in the bathroom.

2026-10-19 • via Nuitee
N
Nicholas • couple • sg
8
2026-10-18 • via Nuitee
B
BibY • couple • my
10
2026-10-18 • via Nuitee
K
Kaushik • family_with_children • sg
10
Pros:

Excellent service everywhere, awesome breakfast spread

Cons:

Lounge options could have been a bit better

2026-10-15 • via Nuitee
A
Alicia • couple • sg
9
Convenient location to plan our activities within JB
Pros:

Location and good service

Cons:

Facilities are showing some signs of aging and there’s abit of musk smell in the air

2026-10-13 • via Nuitee
L
Lora • couple • sg
3
早餐在餐厅用餐后半小时后,开始胃痛,呕吐腹泻,胃痛腹泻了一整天,非常痛苦
Cons:

早餐在餐厅用餐后半小时后,开始胃痛,呕吐腹泻,向前台反馈后,前台让我自己去找诊所就医,作为外国人不熟悉环境没有找到,只好又忍痛打车到附近商场继续找,过程中,胃痛得不行,不停找洗手间,即痛苦又尴尬。服药后继续呕吐腹泻到当晚半夜。非常痛苦的经历

2026-10-13 • via Nuitee
S
Sukhdeep Singh • couple • sg
8
Will stay here again in my future trip.
Pros:

The room was clean. Staff is attentive and helpful. Near to some popular cafes and eateries. Free parking.

2026-10-11 • via Nuitee