Master Grande Hotel - Próximo ao Palácio do Governo

Hotels
•
Master Hotels
Rua Riachuelo, 1070 , Porto Alegre , BR

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Children allowed

Facilities

Fitness facilities
WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Ótima localização
Cama confortável
Funcionários atenciosos
Cons:
Limpeza péssima
Problemas com serviço na recepção
Opções limitadas de café da manhã

Categories

Cleanliness
5.44
Multiple mentions of poor cleaning standards and complaints about room cleanliness.
Service
8.41
Some positive mentions of helpful staff, but instances of poor reception service.
Location
9.45
Repeated positive feedback regarding the hotel's central location and accessibility.
Room Quality
7.4
Mixed feedback on room comfort and quality, some complaints about maintenance.
Amenities
7.93
General satisfaction with basic amenities but suggestions for improvements like more options.
Value for Money
8.39
Positive comments indicating good value, though some feel it could be better.
Food and Beverage
6.94
Complaints about breakfast options and service; some feel enhancements are needed.
Overall Experience
8.41
General positive sentiment, some highlighted issues but not enough to discourage stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:58

Property Description

Luxurious Accommodations
Master Premium Grande Hotel offers air-conditioned rooms with free Wi-Fi, cable TV, and safety deposit boxes. The en suite bathrooms are equipped with showers for your comfort and convenience.

Convenient Location
Located in Porto Alegre’s historic and commercial centre, the hotel is a short walk from Theatro São Pedro and near museums, cultural centers, and shopping destinations. Salgado Filho Airport is just a 15-minute drive away.

Exceptional Dining and Facilities
Enjoy a daily buffet breakfast with pastries and fresh fruit at Restaurant & Bar Grande Hotel. Dez Setente Bar offers a variety of drinks and appetizers. The hotel also features a gym, business center, and 24/7 reception for your convenience.

Book your stay at Master Premium Grande Hotel for a memorable experience in Porto Alegre!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Location

Guest Reviews

Cleanliness: 5.44
Service: 8.41
Location: 9.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 8.41
S
Silva • family_with_children • br
9
Ótimo custo benefício
Pros:

Localização e preço

Cons:

Nada foi ruim

2026-10-31 • via Nuitee
R
Robson • solo_traveller • br
10
fantástico !!
Pros:

Muitoo bom !!! O café da manhã parecia um negócio de outro planeta. O pessoal da recepção também é muito trii. Voltarei em breve com certeza !

Cons:

A unica coisinha nãooo tão trii é a cadeira da mesa de trabalho que não tão legal, mas como o resto é nota 10, a gente releva kkkk.

2026-10-30 • via Nuitee
A
Alexandre • family_with_children • br
10
Pros:

Quarto, e atendimento dos funcionários

Cons:

Café da manhã fraquinho

2026-10-30 • via Nuitee
W
Wolney Menezes • solo_traveller • br
7
2026-10-29 • via Nuitee
P
Pitela • family_with_children • br
8
Pros:

A localização, os funcionários simpáticos.

Cons:

Da limpeza, embaixo da cortina tinha papel picado, embaixo das camas sem comentários. Sujo!

2026-10-29 • via Nuitee
R
Renan • couple • br
7
Pros:

Custo benefício

Cons:

Café da manhã deplorável. Talheres sujos. Entendi que pelo preço não precise oferecer nada espetacular. Mas o simples bem feito e com o básico de limpeza e organização serão nota 10. A manutenção dos quartos também precisa ser feita apenas em detalhes. Nada de super reforma. Enfim, nota 7 por faltar esses pequenos ajustes, mesmo com uma diária barata.

2026-10-28 • via Nuitee
U
Ubiratan • family_with_children • rs
10
Pros:

Localização...limpeza....atendimento

2026-10-26 • via Nuitee
L
Lucia M • solo_traveller • br
8
2026-10-26 • via Nuitee
L
Lucia M • solo_traveller • br
10
2026-10-26 • via Nuitee
P
Paulo • family_with_children • br
7
2026-10-26 • via Nuitee
K
Karla • solo_traveller • br
10
2026-10-26 • via Nuitee
L
Lucia M • solo_traveller • br
8
2026-10-26 • via Nuitee
A
Ada • family_with_children • br
8
Pros:

Eu gosto muito da localização!

2026-10-26 • via Nuitee
M
Marcos • family_with_children • br
9
2026-10-23 • via Nuitee
A
Amanda • couple • br
10
Pros:

O quarto muito bom, 1301

2026-10-22 • via Nuitee
M
MATHIASGEWEHR • family_with_children • br
10
2026-10-21 • via Nuitee
H
Henrique Walner Alves • family_with_children • br
9
Pros:

Localização

Cons:

Hotel não for executado prato e talher

2026-10-20 • via Nuitee
A
Ana Fernanda • family_with_children • br
10
2026-10-19 • via Nuitee
A
Adriana • extended_group • br
10
Pros:

Recomendo. Bom atendimento, lugar limpo, organizado e muito bem localizado.

2026-10-19 • via Nuitee
A
Ana Fernanda • family_with_children • br
10
2026-10-19 • via Nuitee