Master Grande Hotel

Hotels
•
Master Hoteis
7.8 (2548 reviews)
Rua Riachuelo, 1070, Centro Historico, Porto Alegre, RS, 90020-270 , Porto Alegre , BR
55-51-3287-4411

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Snack bar/deli
See all facilities

Review Highlights

Pros:
Ótima localização
Cama confortável
Funcionários atenciosos
Cons:
Limpeza péssima
Problemas com serviço na recepção
Opções limitadas de café da manhã

Categories

Cleanliness
5.44
Multiple mentions of poor cleaning standards and complaints about room cleanliness.
Service
8.41
Some positive mentions of helpful staff, but instances of poor reception service.
Location
9.45
Repeated positive feedback regarding the hotel's central location and accessibility.
Room Quality
7.4
Mixed feedback on room comfort and quality, some complaints about maintenance.
Amenities
7.93
General satisfaction with basic amenities but suggestions for improvements like more options.
Value for Money
8.39
Positive comments indicating good value, though some feel it could be better.
Food and Beverage
6.94
Complaints about breakfast options and service; some feel enhancements are needed.
Overall Experience
8.41
General positive sentiment, some highlighted issues but not enough to discourage stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:58

Property Description

Experience the comforts of modern elegance at Master Grande Hotel, where every stay is enhanced with exceptional amenities.

Spacious Accommodations
Unwind in one of our 90 air-conditioned rooms featuring flat-screen televisions and complimentary wireless internet access. Enjoy modern cable programming for your entertainment needs, ensuring a home-like experience during your visit.

Culinary Delights
Start your day with our delicious buffet breakfast available daily from 7:00 AM to 10:00 AM. Grab a bite at our inviting snack bar/deli, perfect for a quick meal anytime.

Unmatched Event Facilities
With six well-equipped meeting rooms and a dedicated banquet hall, Master Grande Hotel is the ideal venue for your next event. Our 24-hour front desk and dry cleaning/laundry services ensure a hassle-free experience.

Book your stay today and immerse yourself in the vibrant heart of Porto Alegre!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

7.8
Based on 2548 reviews
Cleanliness: 5.44
Service: 8.41
Location: 9.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 8.41
G
Guilherme • couple • br
8
Pros:

Adequado.

2026-06-11 • via Nuitee
E
Elias Ricardo • family_with_children • br
7
Pros:

O preço condiz com o serviço oferecido.

Cons:

Nosso quarto não foi arrumado durante nossa estadia no hotel.

2026-06-10 • via Nuitee
P
Pedro Paulo • solo_traveller • br
8
Pros:

Cama boa, muito bom cafe da manhã

Cons:

Ar...está muito antigo, não esquenta

2026-06-10 • via Nuitee
R
Richer • solo_traveller • br
9
2026-06-09 • via Nuitee
L
Lucas • solo_traveller • br
8
2026-06-09 • via Nuitee
N
Nathiane • solo_traveller • br
2
Nao recomendo pra mulheres sozinhas
Pros:

O atendente foi mto educado.

Cons:

Ambiente que não passa segurança. Nao possui câmeras de segurança nos andares. No meio do centro, nao tem fachada de hotel... nao recomendo para mulheres.

2026-06-09 • via Nuitee
E
Emanuele • solo_traveller • br
7
A estadia foi boa!
Pros:

Localização excelente, quarto amplo e limpo!

Cons:

Café da manhã fraco para um hotel desse porte!

2026-06-08 • via Nuitee
U
Ubirajara Domingos • extended_group • br
10
Pros:

O chuveiro e o conforto da cama foram sensacionais

Cons:

Cheveiro

2026-06-08 • via Nuitee
G
Gláucio • solo_traveller • br
8
2026-06-06 • via Nuitee
A
Alexandre • solo_traveller • br
7
Me incomodei muito com estacionamento e fiquei com pena dos atendentes que recebem críticas a todo momento. Carro arranh
Pros:

Tamanho apto

Cons:

Estacionamento horrível

2026-06-06 • via Nuitee
R
Rodrigo • couple • br
8
Pratica e eficiente.
Pros:

Bom atendimento e localização. Quarto espaçoso

Cons:

A conservação poderia ser melhor no que tange a pintura e conservação de portas. Principalmente do banheiro .
Falta luz de leitura nos quartos

2026-06-05 • via Nuitee
J
Julio Cezar • couple • br
7
Ótima localização mas peca no conforto pelo sistema de ar condicionado muito antigo e barulhento
Pros:

Ótima localização no centro histórico de porto alegre. Check-in fácil e check-out também. Equipe do hotel bastante solícita. O ar condicionado do primeiro quarto estava quebrado e conseguiram fazer a troca sem problemas.

Cons:

Ar condicionado muito antigo e por isso, muito barulhento. Quarto bom mas o ar fazia muito barulho ligado e ao entrar no seu modo de stand-by de tempos em tempos faz muito barulho de estalo o que fazia todos do quarto acordar a noite toda. Fiquei 4 dias no hotel e o café da manhã foi sempre o mesmo, sugiro ter algumas coisas diferentes para ajudar a não enjoar das mesmas coisas. Café da manhã sem opção de doces.

2026-06-05 • via Nuitee
M
Marcio • solo_traveller • br
8
2026-06-04 • via Nuitee
H
HAUSCHILD • solo_traveller • br
7
Pros:

Quarto espaçoso

Cons:

Barulho externo, acústica ruim

2026-06-03 • via Nuitee
D
Djalma • solo_traveller • br
8
2026-06-03 • via Nuitee
R
Rodrigo • solo_traveller • br
10
Pros:

Atendimento, acomodação

Cons:

Precos da comida

2026-06-02 • via Nuitee
G
Gustavo • family_with_children • br
8
Razoável
Pros:

A localização é muito boa, próximo ao mercado e a catedral metropolitana.

Cons:

O staff não é dos mais simpáticos, infelizmente. Equipe bastante fria e com pouca ou nenhuma disposição para auxiliar.

2026-06-02 • via Nuitee
A
Antonelli Mezzomo • solo_traveller • br
6
2026-06-02 • via Nuitee
F
Fernanda • solo_traveller • br
2
Pros:

Nada

Cons:

Tudo

2026-06-01 • via Nuitee
K
Karina • family_with_children • br
1
2026-06-01 • via Nuitee