Master Grande Hotel

Hotels
•
Master Hoteis
7.8 (2548 reviews)
Rua Riachuelo, 1070, Centro Historico, Porto Alegre, RS, 90020-270 , Porto Alegre , BR
+55 800 000 2766

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Pets allowed

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Snack bar/deli
See all facilities

Review Highlights

Pros:
Ótima localização
Cama confortável
Funcionários atenciosos
Cons:
Limpeza péssima
Problemas com serviço na recepção
Opções limitadas de café da manhã

Categories

Cleanliness
5.44
Multiple mentions of poor cleaning standards and complaints about room cleanliness.
Service
8.41
Some positive mentions of helpful staff, but instances of poor reception service.
Location
9.45
Repeated positive feedback regarding the hotel's central location and accessibility.
Room Quality
7.4
Mixed feedback on room comfort and quality, some complaints about maintenance.
Amenities
7.93
General satisfaction with basic amenities but suggestions for improvements like more options.
Value for Money
8.39
Positive comments indicating good value, though some feel it could be better.
Food and Beverage
6.94
Complaints about breakfast options and service; some feel enhancements are needed.
Overall Experience
8.41
General positive sentiment, some highlighted issues but not enough to discourage stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:58

Property Description

Experience the comforts of modern elegance at Master Grande Hotel, where every stay is enhanced with exceptional amenities.

Spacious Accommodations
Unwind in one of our 90 air-conditioned rooms featuring flat-screen televisions and complimentary wireless internet access. Enjoy modern cable programming for your entertainment needs, ensuring a home-like experience during your visit.

Culinary Delights
Start your day with our delicious buffet breakfast available daily from 7:00 AM to 10:00 AM. Grab a bite at our inviting snack bar/deli, perfect for a quick meal anytime.

Unmatched Event Facilities
With six well-equipped meeting rooms and a dedicated banquet hall, Master Grande Hotel is the ideal venue for your next event. Our 24-hour front desk and dry cleaning/laundry services ensure a hassle-free experience.

Book your stay today and immerse yourself in the vibrant heart of Porto Alegre!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 10

See all policies

Location

Guest Reviews

7.8
Based on 2548 reviews
Cleanliness: 5.44
Service: 8.41
Location: 9.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 6.94
Overall Experience: 8.41
R
Rosendo • solo_traveller • br
8
Foi bom
Pros:

Meu quarto tinha uma boa Vista e o colchão era muito bom

Cons:

Não gostei que eles arruma o quarto um dia sim um dia não

2026-07-24 • via Nuitee
A
Anderson • family_with_children • br
7
Pros:

Lugar

2026-07-24 • via Nuitee
S
Soraya • solo_traveller • br
9
2026-07-23 • via Nuitee
M
Maria Viviane • solo_traveller • br
8
Pros:

Apto muito bom.

Cons:

Café da manhã bem simples,poderia ter mais opções.

2026-07-23 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-07-23 • via Nuitee
G
Gebin • extended_group • br
8
Ótima estadia obrigada
Pros:

Acomodações limpas e muito confortáveis

Cons:

Tudo me agradou

2026-07-23 • via Nuitee
C
Cristiano • extended_group • br
10
Uma estadia absolutamente perfeita, onde o conforto impecável e o atendimento nota mil superaram todas as expectativas.
Pros:

As acomodações são excelentes. Cama confortável, ótimo enxoval, limpeza impecável em cada canto e um banheiro ótimo com chuveiro forte e temperatura ideal. Não falta nada para uma estadia perfeita!

Cons:

Como única sugestão de melhoria para o quarto ser 11/10, o ar-condicionado poderia ser um pouco mais silencioso. Detalhe simples que não tira o mérito da nota máxima.

2026-07-22 • via Nuitee
C
Carla Betânia • couple • br
8
2026-07-22 • via Nuitee
H
Henrique Walner Alves • solo_traveller • br
8
Pros:

Do Atendimento no Café da Manhã pelo funcionário Lui.
Do Atendimentonda Camareira na data de 20/07 segunda-feira.
Quarto 808 8° ANDAR.

Cons:

Posição do quarto.

2026-07-22 • via Nuitee
O
Otavio • solo_traveller • br
8
Estou satisfeito é uma ótima opção pra quem quer curtir Porto Alegre.
Pros:

Gostei da localização principalmente da vista pro São Pedro.
Região segura e cultural.

Cons:

O cartão de entrada do quarto apresentava defeito.
O local de inserção do card era de dificil acesso.

2026-07-21 • via Nuitee
J
João Caetano do Amaral Neto • solo_traveller • br
9
2026-07-21 • via Nuitee
M
MESSALAS ITAIR • couple • br
10
2026-07-21 • via Nuitee
T
Tania Cristina • couple • br
7
Razoável.
Pros:

Localização,quarto amplo e bem arejado de frente pra uma praça muito bonita .

Cons:

Móveis bem desgastados . Hotel antigo precisa dar um up geral .

2026-07-21 • via Nuitee
L
lima • solo_traveller • br
6
2026-07-20 • via Nuitee
M
Marília • family_with_children • br
10
Muito boa
Pros:

Localização

Cons:

Nada

2026-07-20 • via Nuitee
M
Maribel • couple • br
8
Próximo a tudo que precisávamos.
Pros:

A equipe muito gentil e prestativa. Café da manhã muito bom.

Cons:

A ducha higiênica ficou vazando mesmo temos fechado os registros. Os travesseiros poderiam ser mais firmes.

2026-07-20 • via Nuitee
F
Flavia • solo_traveller • br
7
Pros:

Quarto espaçoso e limpo, localização

Cons:

Café da manhã bem simples, teto do banheiro descascando, wi-fi fraco

2026-07-20 • via Nuitee
E
Esequiel • solo_traveller • br
6
Razoável
Pros:

Local limpo. Café da manhã bom.

Cons:

Ar condicionado é dos antigos, TV não era smart (não tinha you tube para as crianças).

2026-07-20 • via Nuitee
J
Julia Maria • extended_group • br
6
2026-07-19 • via Nuitee
E
Edimar • solo_traveller • br
10
2026-07-19 • via Nuitee